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Remote Healthcare Call Center Jobs (NOW HIRING)

MCI Careers

$7.25 - $16/hr

... healthcare, retail, government, education, telecom, technology e-commerce, and financial services ... We are hiring Remote Call Center Representatives to join our customer support team. This role is ...

MCI Careers

$7.25 - $13.50/hr

... healthcare, retail, government, education, telecom, technology e-commerce, and financial services ... We are hiring Remote Call Center Representatives to join our customer support team. This role is ...

MCI Careers

$7.25 - $11.50/hr

... healthcare, retail, government, education, telecom, technology e-commerce, and financial services ... We are hiring Remote Call Center Representatives to join our customer support team. This role is ...

Amoskeag Health

Call Center Representative

Manchester, NH · On-site +1

$16 - $20/hr

... strong healthcare beings with strong human Connections! ~ Hybrid/Remote! ~ Who You Are: Amoskeag ... Attend Call Center meetings, as directed. If absent, responsible for reading minutes of meeting and ...

New

TEKsystems

Remote Insurance Verification

Houston, TX · Remote

$16 - $20/hr

Insurance Verification - Remote Healthcare Reimbursement Specialist Location: 100% Remote ... with healthcare, pharmacy, insurance, reimbursement, or call center experience who enjoy problem ...

TEKsystems

Remote Insurance Verification

Orlando, FL · Remote

$20/hr

Insurance Verification - Remote Healthcare Reimbursement Specialist Location: 100% Remote ... with healthcare, pharmacy, insurance, reimbursement, or call center experience who enjoy problem ...

New

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

... healthcare, retail, government, education, telecom, technology e-commerce, and financial services ... We are hiring Remote Call Center Representatives to join our customer support team. This role is ...

MCI Careers

Remote Call Center Representative

FL · Remote

$14.10 - $16.25/hr

... healthcare, retail, government, education, telecom, technology e-commerce, and financial services ... We are hiring Remote Call Center Representatives to join our customer support team. This role is ...

American Health Connection

Be Seen First

Medical Call Center Representative Remote

Beverly Hills, CA · Remote

$17/hr

REMOTE Patient Services Representatives 100% Remote Patient Services Representative jobs at ... healthcare-dedicated call center delivering AI-assisted, 100% U.S.-based patient access and ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided ... This position has the option to work remote after a 4-week minimum onsite training at the Edmonds ...

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Remote Healthcare Call Center information

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$10

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How much do remote healthcare call center jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote healthcare call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a remote healthcare call center job?

A remote healthcare call center job involves assisting patients, healthcare providers, or insurance companies over the phone or via online platforms from a remote location, usually your home. Responsibilities typically include answering questions about medical services, scheduling appointments, handling billing inquiries, and providing general support. Workers must have strong communication skills, a good understanding of healthcare processes, and the ability to navigate confidential information securely. Most employers provide training and require a reliable internet connection and a quiet workspace. This role is essential for ensuring patients receive timely assistance and information, even when they cannot visit a healthcare facility in person.

What are the key skills and qualifications needed to thrive as a Remote Healthcare Call Center Representative, and why are they important?

To excel as a Remote Healthcare Call Center Representative, you need strong communication skills, basic medical knowledge, and a high school diploma or equivalent, with some employers preferring healthcare-related certifications. Familiarity with call center software, electronic health records (EHR) systems, and secure messaging platforms is typically required. Outstanding active listening, empathy, patience, and problem-solving abilities help you effectively support patients and collaborate with healthcare teams. These skills ensure accurate information delivery, patient satisfaction, and efficient resolution of healthcare inquiries in a remote environment.

What are some common challenges faced in a remote healthcare call center role, and how can I prepare for them?

Working in a remote healthcare call center often involves handling high call volumes, managing sensitive patient information, and addressing complex medical inquiries. Common challenges include staying updated on healthcare regulations, maintaining clear communication without in-person cues, and managing stress from urgent or emotional calls. To prepare, familiarize yourself with HIPAA guidelines, practice strong organizational skills, and develop effective communication techniques to ensure a positive patient experience and compliance with industry standards.

What is the difference between Remote Healthcare Call Center vs Remote Medical Customer Service Representative?

AspectRemote Healthcare Call CenterRemote Medical Customer Service Representative
CredentialsBasic healthcare certifications often preferredCustomer service training, healthcare knowledge beneficial
Work EnvironmentCall centers, home offices, healthcare settingsHome offices, healthcare or insurance companies
Industry UsageHealthcare providers, insurance companies, hospitalsHealth insurance firms, medical device companies, healthcare providers
Job FocusHandling patient inquiries, appointment scheduling, insurance infoAssisting customers with billing, claims, product info

Both roles involve remote work in healthcare-related customer support, but the Remote Healthcare Call Center focuses more on patient care and healthcare services, while the Remote Medical Customer Service Representative emphasizes billing, claims, and product assistance. Understanding these differences helps job seekers find the best fit for their skills and interests.

More about Remote Healthcare Call Center jobs
What cities are hiring for Remote Healthcare Call Center jobs? Cities with the most Remote Healthcare Call Center job openings:
What are the most commonly searched types of Healthcare Call Center jobs? The most popular types of Healthcare Call Center jobs are:
What states have the most Remote Healthcare Call Center jobs? States with the most job openings for Remote Healthcare Call Center jobs include:
What job categories do people searching Remote Healthcare Call Center jobs look for? The top searched job categories for Remote Healthcare Call Center jobs are:
Remote Healthcare Call Center jobs near you
Infographic showing various Remote Healthcare Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Remote Call Center Representative

Remote Call Center Representative

MCI Careers

Remote

$7.25 - $16/hr

Full-time

Re-posted 16 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive in a fast-paced environment. You’ll be the first point of contact for our customers, providing exceptional service and support.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Answer inbound calls and respond to customer inquiries in a professional manner.
  • Resolve customer issues efficiently while maintaining a positive attitude.
  • Document all interactions accurately in the CRM system.
  • Follow communication scripts and standard operating procedures.
  • Escalate complex issues to the appropriate department when necessary.
  • Meet or exceed performance metrics including call quality, response time, and customer satisfaction.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years or older
  • High school diploma/GED
  • 1+ year of experience in a call center or customer service role.
  • Excellent verbal and written communication skills.
  • Ability to multitask and manage time effectively in a remote setting.
  • Proficient with computers and customer service software.
  • Reliable internet connection and a quiet home workspace.
  • Fluent in English and Spanish
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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