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Remote Health Solutions Jobs in Indiana (NOW HIRING)

Pitch Health Solutions LLC

Transfer Agent

Gary, IN · On-site +1

$25/hr

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote team. Since 2009, we've specialized in insurance lead generation - connecting interested customers ...

Roche

Digital Solutions Engineer

Indianapolis, IN · Remote

$85K - $159K/yr

The Position A healthier future. It's what drives us to innovate. To continuously advance science ... This is a remote position. Location: This is a remote, field-based position Key Roles ...

Jj

Sr. Manager Field & Customer Solutions

Warsaw, IN · On-site +1

Our strength in healthcare innovation empowers us to build aworld where complex diseases are ... Remote work options may be considered on a case-by-case basis and if approved by the Company.

McQuade Organization

... options including health, dental, vision, life, and supplemental plans in a clear, easy-to ... solutions tailored to clients' needs and help them make informed decisions -Host virtual meetings ...

McQuade Organization

... options including health, dental, vision, life, and supplemental plans in a clear, easy-to ... solutions tailored to clients' needs and help them make informed decisions -Host virtual meetings ...

McQuade Organization

... options including health, dental, vision, life, and supplemental plans in a clear, easy-to ... solutions tailored to clients' needs and help them make informed decisions -Host virtual meetings ...

McQuade Organization

... options including health, dental, vision, life, and supplemental plans in a clear, easy-to ... solutions tailored to clients' needs and help them make informed decisions -Host virtual meetings ...

McQuade Organization

... options including health, dental, vision, life, and supplemental plans in a clear, easy-to ... solutions tailored to clients' needs and help them make informed decisions -Host virtual meetings ...

McQuade Organization

... options including health, dental, vision, life, and supplemental plans in a clear, easy-to ... solutions tailored to clients' needs and help them make informed decisions -Host virtual meetings ...

McQuade Organization

... options including health, dental, vision, life, and supplemental plans in a clear, easy-to ... solutions tailored to clients' needs and help them make informed decisions -Host virtual meetings ...

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Remote Health Solutions information

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$58

$81

How much do remote health solutions jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote health solutions in Indiana is $58.48, according to ZipRecruiter salary data. Most workers in this role earn between $50.53 and $65.19 per hour, depending on experience, location, and employer.

What does a typical workday look like for someone in a Remote Health Solutions role?

A typical day in Remote Health Solutions involves monitoring and supporting patients through virtual consultations, responding to health inquiries, and updating patient records using telehealth platforms. Team members often collaborate with physicians, nurses, and technical support staff to coordinate care and address patient needs efficiently. The role may also include troubleshooting remote monitoring devices, educating patients on health management, and maintaining compliance with privacy regulations. The structure provides flexibility, but strong organization and proactive communication are key to managing daily responsibilities and ensuring positive patient outcomes.

What is a Remote Health Solutions job?

A Remote Health Solutions job involves providing healthcare services, support, or technology remotely, often through telemedicine, digital health platforms, or virtual consultations. These roles can include telehealth physicians, remote nurses, medical coders, healthcare IT specialists, and customer support for health-related services. The goal is to enhance access to healthcare, streamline medical processes, and improve patient outcomes using digital tools. Many positions require medical or technical expertise, depending on the specific role.

What are the key skills and qualifications needed to thrive in the Remote Health Solutions position, and why are they important?

To thrive in Remote Health Solutions, candidates require a strong background in healthcare delivery, remote patient monitoring, and telemedicine platforms, often supported by a degree in nursing, medicine, or a related health field. Familiarity with electronic health record (EHR) systems, HIPAA compliance, and telehealth technologies is essential, and relevant certifications such as Telehealth Facilitator or CHISP can be advantageous. Excellent communication, problem-solving, and time management skills are crucial for effectively assisting patients and collaborating with healthcare teams in a virtual environment. These competencies ensure high-quality care, secure data handling, and seamless interactions across diverse healthcare settings.

What are popular job titles related to Remote Health Solutions jobs in Indiana? For Remote Health Solutions jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Health Solutions jobs in Indiana look for? The top searched job categories for Remote Health Solutions jobs in Indiana are:
What cities in Indiana are hiring for Remote Health Solutions jobs? Cities in Indiana with the most Remote Health Solutions job openings:
Remote Health Solutions jobs near you
Patient Support Supervisor - Certified Pharmacy Technician, Prior Authorizations

Patient Support Supervisor - Certified Pharmacy Technician, Prior Authorizations

Shields Health Solutions

Indianapolis, IN • Remote

$17.25 - $21/hr

Full-time

PTO

Posted 3 days ago

Shields Health Solutions rating

8.3

Company rating: 8.3 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

11th of 109 rated pharmacies

Job description

🌟 Patient Support Supervisor (Specialty Pharmacy)

📍 Location: Remote – supporting Northeast (EST Zone)

🚀 About the Role

Shields Health Solutions is seeking a Patient Support Supervisor to lead a high-performing team within our Patient Support Center. This is an ideal opportunity for a motivated, service-oriented leader with a background in pharmacy or healthcare operations who thrives in a fast-paced, growth-focused environment.

The ideal candidate is a results-driven self-starter who is passionate about patient care, team development, and operational excellence, with proven experience managing front-line employees and driving performance.

💼 Position Summary

The Patient Support Supervisor is a key leadership role responsible for overseeing daily operations of a Patient Support team and ensuring patients receive medications efficiently, accurately, and on time.

This role partners closely with internal teams and hospital stakeholders to:

  • Meet service level agreements (SLAs)
  • Ensure adoption of best practices
  • Drive team performance, engagement, and development

🔑 Key Responsibilities

👥 Team Leadership & Operations

  • Lead, coach, and manage a team of Patient Support Associates to ensure medication adherence, prior authorization completion, and financial assistance support
  • Provide ongoing performance management, training, and mentorship
  • Manage staffing, scheduling, PTO, and time reporting (ADP)
  • Step in to support workload during peak or short-staffed periods

🏥 Patient & Partner Coordination

  • Ensure patients receive medications on time and without barriers
  • Partner with hospital/clinic stakeholders through regular meetings and collaboration calls
  • Maintain strong working relationships with pharmacy and clinical teams

📊 Workflow & Performance Management

  • Monitor and ensure achievement of service level metrics and quality standards
  • Conduct audits, oversee system workflows, and manage responsiveness to incoming requests
  • Establish and optimize workflows between Patient Support, liaison teams, and clinical integration teams

🔄 Process Improvement & Support

  • Identify and implement operational improvements and best practices
  • Support data, analytics, contracting, and special projects
  • Provide troubleshooting, guidance, and issue resolution for team members and partners

⚙️ Administrative & Coordination

  • Assist with hiring, onboarding, training coordination, and system access setup
  • Maintain confidentiality of sensitive patient and business data

✅ Qualifications

📜 Licensure & Experience

  • Active Pharmacy Technician license/registration (state-specific)
  • National certification (CPhT) required
  • 3+ years pharmacy technician experience (specialty pharmacy preferred)
  • Prior leadership experience (formal or informal) strongly preferred

🎓 Education

  • High School Diploma or GED (required)
  • Bachelor's degree (preferred or in progress)
  • Leadership/management training (preferred)

💡 Skills & Competencies

  • Strong leadership, communication, and team development skills
  • Ability to influence, collaborate, and drive results across teams
  • Solid operational and analytical skills; ability to identify trends and improve performance
  • Proficiency in Microsoft Excel and Word (data analysis, reporting)
  • Experience with pharmacy/EMR systems (Willow, QS1, RX30 preferred)
  • Highly organized, detail-oriented, and patient-focused
  • Ability to manage multiple priorities and maintain confidentiality

🌍 Additional Requirements

  • Ability to lead both remote and on-site teams
  • Willingness to travel up to 20% (if outside core locations)

🎯 Why Join Shields?
  • 🌱 Fast-growing leader in specialty pharmacy
  • ❤️ Mission-driven, patient-first culture
  • 📈 Strong career growth and leadership development opportunities
  • 🤝 Collaborative and supportive environment

🔍 SEO Keywords

Patient Support Supervisor, Pharmacy Supervisor, Specialty Pharmacy, Pharmacy Technician Supervisor, Healthcare Operations, Patient Access, Prior Authorization, Medication Adherence, Care Coordination, Patient Support Center, Pharmacy Team Lead

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.

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