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Remote Geek Squad Advanced Repair Agent Jobs (NOW HIRING)

Aurora Consulting

Software Patent Agent (Remote)

Ann Arbor, MI · On-site +1

$100K - $150K/yr

  • Medical

  • Retirement

  • PTO

Insatiable tech geek. Ability to review and analyze technically complex documents, including ... This is a fully remote, full-time or part-time role (your choice) with a flexible work week. The ...

Aurora Patents

Software Patent Agent (Remote)

Ann Arbor, MI · Remote

$80K - $110K/yr

  • Medical

  • Retirement

  • PTO

Insatiable tech geek. Ability to review and analyze technically complex documents, including ... This is a fully remote, full-time or part-time role (your choice) with a flexible work week. The ...

Aurora Patents

Software Patent Agent (Remote)

Ann Arbor, MI · Remote

$100K - $150K/yr

  • Medical

  • Retirement

  • PTO

Insatiable tech geek. Ability to review and analyze technically complex documents, including ... This is a fully remote, full-time or part-time role (your choice) with a flexible work week. The ...

Aurora Consulting

Software Patent Agent (Remote)

Ann Arbor, MI · On-site +1

$80K - $110K/yr

  • Medical

  • Retirement

  • PTO

Insatiable tech geek. Ability to review and analyze technically complex documents, including ... This is a fully remote, full-time or part-time role (your choice) with a flexible work week. The ...

Intuit

Post Sales Solutions Engineer

Montpelier, VT · Remote

$125K - $170K/yr

Squad Technical Leadership : Serve as the first point of technical escalation for Implementation ... Advanced certification in QuickBooks Online or IES, with a tenacious drive to find workarounds for ...

Intuit

Post Sales Solutions Engineer

Denver, CO · Remote

$125K - $170K/yr

Squad Technical Leadership : Serve as the first point of technical escalation for Implementation ... Advanced certification in QuickBooks Online or IES, with a tenacious drive to find workarounds for ...

Intuit

Post Sales Solutions Engineer

Washington, DC · Remote

$125K - $170K/yr

Squad Technical Leadership : Serve as the first point of technical escalation for Implementation ... Advanced certification in QuickBooks Online or IES, with a tenacious drive to find workarounds for ...

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How much do remote geek squad advanced repair agent jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote geek squad advanced repair agent in the United States is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Remote Geek Squad Advanced Repair Agent vs Remote Geek Squad Basic Repair Agent?

AspectRemote Geek Squad Advanced Repair AgentRemote Geek Squad Basic Repair Agent
CertificationsTechnical certifications, troubleshooting skillsBasic technical knowledge, customer service skills
Work EnvironmentRemote, technical support for complex issuesRemote, handling simple repairs and customer inquiries
Employer & IndustryBest Buy, tech support industryBest Buy, tech support industry

The Remote Geek Squad Advanced Repair Agent handles complex technical issues requiring advanced troubleshooting and certifications, while the Basic Repair Agent manages simpler repairs and customer support. Both roles operate remotely within the same industry, but differ in technical complexity and certification requirements.

How does a Remote Geek Squad Advanced Repair Agent typically collaborate with other team members to resolve complex technical issues?

Remote Geek Squad Advanced Repair Agents frequently collaborate with other technicians, supervisors, and specialized support teams to solve challenging technical problems. They often use internal chat systems, ticketing tools, and virtual meetings to share troubleshooting steps, escalate unresolved cases, and exchange knowledge. This teamwork ensures that customers receive comprehensive solutions quickly and helps agents learn from each other's expertise. Regular communication and documentation are key to maintaining smooth workflow and consistent service quality in this remote environment.

What is a Remote Geek Squad Advanced Repair Agent?

A Remote Geek Squad Advanced Repair Agent is a technical specialist who assists customers with complex tech issues from a remote location, usually via phone, chat, or online tools. They diagnose, troubleshoot, and repair software and hardware problems related to computers, devices, and home technology. Unlike in-store agents, they provide support remotely, helping customers resolve issues without needing an in-person visit. These agents are skilled in advanced technical support, including virus removal, data recovery, device setup, and troubleshooting network problems.

What are the key skills and qualifications needed to thrive as a Remote Geek Squad Advanced Repair Agent, and why are they important?

To thrive as a Remote Geek Squad Advanced Repair Agent, you need in-depth knowledge of computer hardware, software troubleshooting, and customer support, typically with relevant IT certifications like CompTIA A+ or equivalent experience. Familiarity with remote diagnostic tools, ticketing systems, and data recovery software is essential for resolving complex technical issues. Strong communication, patience, and problem-solving skills help agents deliver clear guidance and a positive customer experience. These skills are crucial for efficiently resolving client issues remotely, ensuring customer satisfaction, and maintaining service standards.
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Remote Geek Squad Advanced Repair Agent jobs near you
Infographic showing various Remote Geek Squad Advanced Repair Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $36,210 per year, or $17.4 per hour.

Software Patent Agent (Remote)

Aurora Consulting

Ann Arbor, MI • On-site, Remote

$100K - $150K/yr

Full-time

Medical, Retirement, PTO

Re-posted 25 days ago

Job description

Aurora Patents is looking for a Software Patent Agent to help with patent portfolio management, application drafting, prosecution, and strategy.
What we do: We specialize in working with early-stage software, medical device, digital health, and life science companies to develop valuable patent portfolios through highly tailored, comprehensive strategies. We scale with our clients' needs and deeply understand the nuances of technology and patent strategy, and how to tie them effectively to business objectives.
Who we are: We are a fully distributed company with a culture that promotes a high degree of autonomy, work ownership, and quality at every step. You work where, when, and how you want - with others who have a deep passion for technology. We are engineers and scientists first.
What you'll do: You will help us navigate a dynamic growth stage by assisting, as needed, in a wide array of disciplines, including:
  • Patent portfolio management. Working closely with each client's business, legal, technical, and management teams, you will assist with the client's patent strategy and portfolio development efforts, including identifying and capturing inventive technologies, drafting patent applications, guiding and executing patent prosecution, docket management, and IDS management.
  • Elective growth initiatives. Our practitioners can optionally help us continue our growth trajectory via active participation in networking, business development, speaking engagements (virtual or in-person as comfort allows), podcast participation, and content development. This is compensated time and eligible for profit sharing.

Who you are: You have an undying love for people and supporting inventors and team members with the highest level of quality, high-touch service. Ideally, you'll also be a good mix of the following:
  • Scientist or Engineer. Registered USPTO Patent Agent with an industry or academic background in software with some experience in artificial intelligence, machine learning, or related technical disciplines. Illustrative subject matter includes patent preparation and prosecution projects with emerging companies focused on domains including software employing artificial intelligence, software-enabled medical devices, mechanical medical devices, catheters, consumer devices, fitness equipment, etc. Experience with medical devices would be a huge bonus.
  • Quality-focused, highly efficient practitioner. 4+ years as a patent agent who is technically skilled and comfortable drafting and reviewing utility and design patent applications that exceed client expectations.
  • Insatiable tech geek. Ability to review and analyze technically complex documents, including scientific papers, patents, and technical specifications.
  • Hyper-organized, crisp communicator. Excellent organizational, verbal communication, and writing skills.
  • Intuitive collaborator. Team player with proven ability to work with dynamic and diverse groups of engineers, inventors, and business and strategy teams.
  • Hungry for autonomy. Can self-direct, manage, and motivate. Takes personal ownership and responsibility for driving high-quality results and consistently hitting deadlines. Ideally, you have high agency experience with tracking and managing your own docket.
  • Obsessive about detail. Strong attention to detail and accuracy.

Opportunity: This is a fully remote, full-time or part-time role (your choice) with a flexible work week. The position is salaried for a guaranteed 30 hours per week (part-time) or 40 hours per week (full-time) and payable at an equivalent hourly rate for any hours above. Benefits include 401k with match, paid time off, and growth-based profit sharing. Please note, we do not offer employer-provided health insurance at this time.
  • Part-time salary range: $80,000-$110,000
  • Full-time salary range: $100,000-$150,000

Focus note: We're looking for someone who will be a dedicated, W-2 employee so this is not for anyone seeking overflow work, contract opportunities, etc.
Your Application. Please include each of the following with your submission:
  • A resume that includes your USPTO agent registration number.
  • A cover letter that includes references to or attaches: 1) An office action response that resulted in an issued patent and 2) Any published application or patent numbers for which you drafted.

Location Note: Some job boards require us to specify a city, but we're fully distributed (and always will be!), so you can work from any reasonably well-Internet-connected location in the U.S.

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