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Remote Geek Squad Advanced Repair Agent Jobs (NOW HIRING)

Intuit

Post Sales Solutions Engineer

Albany, NY · Remote

$125K - $170K/yr

Squad Technical Leadership : Serve as the first point of technical escalation for Implementation ... Advanced certification in QuickBooks Online or IES, with a tenacious drive to find workarounds for ...

Intuit

$125K - $170K/yr

Squad Technical Leadership : Serve as the first point of technical escalation for Implementation ... Advanced certification in QuickBooks Online or IES, with a tenacious drive to find workarounds for ...

Intuit

Post Sales Solutions Engineer

Annapolis, MD · Remote

$125K - $170K/yr

Squad Technical Leadership : Serve as the first point of technical escalation for Implementation ... Advanced certification in QuickBooks Online or IES, with a tenacious drive to find workarounds for ...

Intuit

Post Sales Solutions Engineer

Columbus, OH · Remote

$125K - $170K/yr

Squad Technical Leadership : Serve as the first point of technical escalation for Implementation ... Advanced certification in QuickBooks Online or IES, with a tenacious drive to find workarounds for ...

Intuit

Post Sales Solutions Engineer

Springfield, IL · Remote

$125K - $170K/yr

Squad Technical Leadership : Serve as the first point of technical escalation for Implementation ... Advanced certification in QuickBooks Online or IES, with a tenacious drive to find workarounds for ...

Intuit

Post Sales Solutions Engineer

Honolulu, HI · Remote

$125K - $170K/yr

Squad Technical Leadership : Serve as the first point of technical escalation for Implementation ... Advanced certification in QuickBooks Online or IES, with a tenacious drive to find workarounds for ...

Intuit

Post Sales Solutions Engineer

Trenton, NJ · Remote

$125K - $170K/yr

Squad Technical Leadership : Serve as the first point of technical escalation for Implementation ... Advanced certification in QuickBooks Online or IES, with a tenacious drive to find workarounds for ...

Intuit

Post Sales Solutions Engineer

Olympia, WA · Remote

$125K - $170K/yr

Squad Technical Leadership : Serve as the first point of technical escalation for Implementation ... Advanced certification in QuickBooks Online or IES, with a tenacious drive to find workarounds for ...

Intuit

Post Sales Solutions Engineer

Atlanta, GA · Remote

$125K - $170K/yr

Squad Technical Leadership : Serve as the first point of technical escalation for Implementation ... Advanced certification in QuickBooks Online or IES, with a tenacious drive to find workarounds for ...

Intuit

Post Sales Solutions Engineer

Boston, MA · Remote

$125K - $170K/yr

Squad Technical Leadership : Serve as the first point of technical escalation for Implementation ... Advanced certification in QuickBooks Online or IES, with a tenacious drive to find workarounds for ...

Intuit

Post Sales Solutions Engineer

Sacramento, CA · Remote

$125K - $170K/yr

Squad Technical Leadership : Serve as the first point of technical escalation for Implementation ... Advanced certification in QuickBooks Online or IES, with a tenacious drive to find workarounds for ...

GIA Legacy Planning

Licensed Life Insurance Agent - Remote Position Company: GIA Legacy Planning Location: Remote ... As a part of our team, you'll have access to high-quality leads, advanced sales technology, and top ...

GIA Legacy Planning

Licensed Life Insurance Agent - Remote Position Company: GIA Legacy Planning Location: Remote ... As a part of our team, you'll have access to high-quality leads, advanced sales technology, and top ...

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Remote Geek Squad Advanced Repair Agent information

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How much do remote geek squad advanced repair agent jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote geek squad advanced repair agent in the United States is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Remote Geek Squad Advanced Repair Agent vs Remote Geek Squad Basic Repair Agent?

AspectRemote Geek Squad Advanced Repair AgentRemote Geek Squad Basic Repair Agent
CertificationsTechnical certifications, troubleshooting skillsBasic technical knowledge, customer service skills
Work EnvironmentRemote, technical support for complex issuesRemote, handling simple repairs and customer inquiries
Employer & IndustryBest Buy, tech support industryBest Buy, tech support industry

The Remote Geek Squad Advanced Repair Agent handles complex technical issues requiring advanced troubleshooting and certifications, while the Basic Repair Agent manages simpler repairs and customer support. Both roles operate remotely within the same industry, but differ in technical complexity and certification requirements.

How does a Remote Geek Squad Advanced Repair Agent typically collaborate with other team members to resolve complex technical issues?

Remote Geek Squad Advanced Repair Agents frequently collaborate with other technicians, supervisors, and specialized support teams to solve challenging technical problems. They often use internal chat systems, ticketing tools, and virtual meetings to share troubleshooting steps, escalate unresolved cases, and exchange knowledge. This teamwork ensures that customers receive comprehensive solutions quickly and helps agents learn from each other's expertise. Regular communication and documentation are key to maintaining smooth workflow and consistent service quality in this remote environment.

What is a Remote Geek Squad Advanced Repair Agent?

A Remote Geek Squad Advanced Repair Agent is a technical specialist who assists customers with complex tech issues from a remote location, usually via phone, chat, or online tools. They diagnose, troubleshoot, and repair software and hardware problems related to computers, devices, and home technology. Unlike in-store agents, they provide support remotely, helping customers resolve issues without needing an in-person visit. These agents are skilled in advanced technical support, including virus removal, data recovery, device setup, and troubleshooting network problems.

What are the key skills and qualifications needed to thrive as a Remote Geek Squad Advanced Repair Agent, and why are they important?

To thrive as a Remote Geek Squad Advanced Repair Agent, you need in-depth knowledge of computer hardware, software troubleshooting, and customer support, typically with relevant IT certifications like CompTIA A+ or equivalent experience. Familiarity with remote diagnostic tools, ticketing systems, and data recovery software is essential for resolving complex technical issues. Strong communication, patience, and problem-solving skills help agents deliver clear guidance and a positive customer experience. These skills are crucial for efficiently resolving client issues remotely, ensuring customer satisfaction, and maintaining service standards.
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Remote Geek Squad Advanced Repair Agent jobs near you
Infographic showing various Remote Geek Squad Advanced Repair Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $36,210 per year, or $17.4 per hour.

Post Sales Solutions Engineer

Intuit

Albany, NY • Remote

$125K - $170K/yr

Full-time

Re-posted 14 days ago

Intuit rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

106th of 244 rated software companies

Job description

As a Lead Implementation Consultant, you are the 'Player-Coach' responsible for the technical success and operational velocity of your implementation squad. While you continue to manage a curated portfolio of Intuit Enterprise Suite (IES) deployments, your primary impact is scaled through the mentorship, technical escalation, and quality assurance you provide to fellow Implementation Consultants.

This role is designed as a strategic bridge: it offers a clear path toward Service Delivery Leadership (M1) for those who enjoy coaching, or toward Senior IC/Architecture for those who prefer solving the most complex technical puzzles.


Responsibilities

  • Squad Technical Leadership: Serve as the first point of technical escalation for Implementation Consultants (ICs) facing configuration or data migration roadblocks.
  • Reduced Portfolio Execution: Directly manage a 50% load of standard to mid-complexity IES implementations, maintaining a 'front-line' perspective to better support the team.
  • Quality Assurance (QA) & Readiness: Conduct 'Go-Live Readiness' reviews for squad members to ensure all deployments meet IES standards for Time-to-Value (TTV) and Feature Adoption.
  • Technical Onboarding & Mentorship: Lead the technical 'flight school' for new hires, providing shadowing opportunities and hands-on training on multi-entity setup and advanced reporting.



Qualifications

  • Experience: 6+ years in software implementation or technical consulting, with at least 2 years of proven success within the IES or a similar ERP/accounting environment.
  • Accounting Mastery: Deep understanding of multi-entity accounting principles, consolidated reporting, and intercompany transfers.
  • Leadership Aptitude: Previous experience mentoring peers, leading project workstreams, or acting as a 'Lead' in a high-growth environment.
  • Product Expertise: Advanced certification in QuickBooks Online or IES, with a tenacious drive to find workarounds for complex customer challenges.
  • Communication: Ability to translate complex technical blockers into actionable steps for the team and concise updates for the M2 Senior Manager

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Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:
Sacramento $125,500 - $170,000
California Remote (Bay Area) $133,000- $180,000
Colorado Remote $112,500- $152,500
Hawaii Remote $118,000- $160,000
Illinois Remote $112,500- $152,500
Maryland Remote $112,500- $152,500
Massachusetts Remote $118,000- $160,000
New Jersey Remote $118,000- $160,000
New York Remote $138,500- $187,500
Ohio Remote $102,500- $138,500
Vermont Remote $112,500- $152,500
Washington Remote $118,000- $160,000
Washington, DC Remote $112,500- $152,500Employment Type: Full-Time

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