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Remote Gaming Support Jobs in Raleigh, NC (NOW HIRING)

Collaborate with game directors, narrative designers, and production teams to ensure audio supports gameplay, story, and pacing * Define the audio team's core tools, workflows, and technical ...

Life Insurance Agent

Chapel Hill, NC · Remote

$50K - $100K/yr

  • Medical

  • Life

  • Retirement

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Let's be real--most agencies are desperate to hire anyone with a pulse, offer minimal support, and ...

Remote Gaming Support information

See Raleigh, NC salary details

$14

$25

$43

How much do remote gaming support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote gaming support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What is a remote gaming support?

A Remote Gaming Support job involves assisting players with technical issues, account inquiries, and gameplay questions for online games. Support agents communicate via chat, email, or phone to troubleshoot problems, provide guidance, and ensure a smooth gaming experience. They must have strong communication skills, a good understanding of gaming systems, and the ability to resolve issues efficiently. Many roles also require familiarity with customer service tools and a passion for gaming.

What does a remote gaming support do?

A typical day in Remote Gaming Support involves responding to player inquiries via chat, email, or phone, diagnosing technical issues, and providing clear solutions to ensure a seamless gaming experience. You may also escalate complex problems to specialized technical teams, update knowledge bases, and document recurring issues for further analysis. Collaboration with other support agents and sometimes with game developers is common, especially when resolving widespread or new bugs. The work is often fast-paced and requires staying current with updates or new releases in the supported games. Most teams operate in shifts to provide 24/7 coverage, offering flexible hours for remote employees.

What are the key skills and qualifications needed to thrive in remote gaming support, and why are they important?

To thrive as a Remote Gaming Support professional, you need strong troubleshooting abilities, a solid understanding of gaming platforms, and prior experience in customer service or technical support. Familiarity with ticketing systems like Zendesk or Freshdesk, knowledge of gaming networks, and sometimes certifications in IT support tools are valuable assets. Excellent communication, patience, and adaptability are soft skills that set top candidates apart. These skills ensure efficient issue resolution, enhance the player experience, and contribute to a positive gaming community.

What are popular job titles related to Remote Gaming Support jobs in Raleigh, NC?

For Remote Gaming Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Gaming Support jobs in Raleigh, NC look for?

The top searched job categories for Remote Gaming Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Gaming Support jobs?

Cities near Raleigh, NC with the most Remote Gaming Support job openings:

Audio Director (Remote)

AGBO

Raleigh, NC • Remote

Full-time

Posted 19 days ago


Job description

About the Company:
Founded in 2017 by Anthony and Joe Russo, AGBO is an artist-led independent studio shaping the future of film and television. The Russo Brothers and AGBO have generated more than $7 billion at the global box office, including Avengers: Endgame. The studio's projects include Academy Awardwinning Everything Everywhere All at Once, Netflix hits The Gray Man and Extraction, and Prime Video's visceral thriller The Bluff and the global Citadel franchise. Citadel Season 2 premieres in May 2026.

AGBO is currently in production with Netflix on Tygo and Mercenary, both part of the Extraction universe, as well as with Lionsgate on John Rambo, a prequel to the iconic franchise. The studio is in post-production on The Whisper Man, starring Robert De Niro, and Avengers: Doomsday, which will be released December 18, 2026. AGBO will begin shooting Avengers: Secret Wars later this year. Both upcoming Avengers films are directed by Anthony and Joe Russo and co-produced by AGBO and Marvel Studios.

In 2023, AGBO welcomed Donald Mustardformer Chief Creative Officer at Epic Games and co-creator of Fortniteas a partner. Mustard brings a bold creative vision to AGBO: to expand what storytelling can be through immersive, interconnected worlds that span across media. We're building the future of storytellingand we're looking for bold, creative minds to help shape it. If you're ready to help define what comes next, we'd love to meet you. Position Summary: AGBO is looking for an Audio Director to set the creative and technical bar for audio across games building signature SFX, shaping dialogue and music, and solving implementation problems in-engine. You'll partner directly with game directors to make sure audio drives story and gameplay feel, and you'll define the pipelines and stands that scale as our slate grows.

Key Responsibilities:

  • Own the end-to-end audio vision for interactive projects from pre-production through ship
  • Collaborate with game directors, narrative designers, and production teams to ensure audio supports gameplay, story, and pacing
  • Define the audio team's core tools, workflows, and technical standards so the team can work efficiently and consistently as the company and project scales
  • Own the implementation of audio in-engine in close partnership with programmers and engineers
  • Manage relationships with external audio studios and freelance sound designers
  • Set and manage audio budgets, schedules, and resourcing
  • Establish and evolve audio pipelines, tools, and best practices that scale
  • Set and uphold quality bars for mixing, spatial audio, and platform-specific audio requirements
  • Represent audio in cross-departmental creative reviews
  • Stay current with industry trends and emerging tools in game audio, spatial/ immersive sound and adaptive music
  • Perform all other duties as assigned

Qualifications & Skills:

  • 5-8 years of professional audio design experience, with a strong portfolio of shipped projects
  • Deep proficiency with audio middleware (Wwise, FMOD, MetaSounds) and DAWs (pro tools, Reaper, or similar)
  • Strong understanding of Unreal Engine and how audio integrates with real-time systems
  • Excellent collaboration and communication skills
  • Reel or portfolio demonstrating range across sound design and music integration

Additional Information:

  • Candidates must be legally authorized to work in the U.S.

AGBO Labs LLC is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education and experience.

AGBO participates in E-Verify - English | Spanish

The job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent to this position.


AGBO logo

About AGBO

Sourced by ZipRecruiter

Industry

Arts, entertainment, and recreation

Company size

11 - 50 Employees

Headquarters location

Los Angeles, CA, US

Year founded

2020

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