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Remote Gaming Support Jobs in Washington (NOW HIRING)

Game Plan Tech

Program Manager

Washington, DC · On-site +1

Ability to manage remote or geographically distributed teams. * Ability to obtain and maintain a US ... teams to support proposal development and new business opportunities. Why Game Plan Tech? Join a ...

Power3 Solutions

Systems Engineer L5

Laurel, MD · Remote

$175K - $225K/yr

Concept, Development, Production, Utilization, Support, and Retirement. Interacts with the ... Company-paid events, including golf events, fishing trips, baseball games, hockey games and more We ...

KGTiger

Talent Acquisition Specialist

Arlington, VA · On-site +1

$90K - $95K/yr

... global remote field locations. This position requires someone that can work with minimal ... Support the Human Resources department on a variety of ad hoc projects across all functional areas ...

KGTiger

Talent Acquisition Specialist

Arlington, VA · On-site +1

$90K - $95K/yr

... global remote field locations. This position requires someone that can work with minimal ... Support the Human Resources department on a variety of ad hoc projects across all functional areas ...

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All JobsGaming Support JobsRemote Gaming Support JobsRemote Gaming Support Jobs in Washington

Remote Gaming Support information

See Washington salary details

$16

$29

$50

How much do remote gaming support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote gaming support in Washington is $29.50, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $32.12 per hour, depending on experience, location, and employer.

What is a remote gaming support?

A Remote Gaming Support job involves assisting players with technical issues, account inquiries, and gameplay questions for online games. Support agents communicate via chat, email, or phone to troubleshoot problems, provide guidance, and ensure a smooth gaming experience. They must have strong communication skills, a good understanding of gaming systems, and the ability to resolve issues efficiently. Many roles also require familiarity with customer service tools and a passion for gaming.

What does a remote gaming support do?

A typical day in Remote Gaming Support involves responding to player inquiries via chat, email, or phone, diagnosing technical issues, and providing clear solutions to ensure a seamless gaming experience. You may also escalate complex problems to specialized technical teams, update knowledge bases, and document recurring issues for further analysis. Collaboration with other support agents and sometimes with game developers is common, especially when resolving widespread or new bugs. The work is often fast-paced and requires staying current with updates or new releases in the supported games. Most teams operate in shifts to provide 24/7 coverage, offering flexible hours for remote employees.

What are the key skills and qualifications needed to thrive in remote gaming support, and why are they important?

To thrive as a Remote Gaming Support professional, you need strong troubleshooting abilities, a solid understanding of gaming platforms, and prior experience in customer service or technical support. Familiarity with ticketing systems like Zendesk or Freshdesk, knowledge of gaming networks, and sometimes certifications in IT support tools are valuable assets. Excellent communication, patience, and adaptability are soft skills that set top candidates apart. These skills ensure efficient issue resolution, enhance the player experience, and contribute to a positive gaming community.

What are popular job titles related to Remote Gaming Support jobs in Washington?

For Remote Gaming Support jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Remote Gaming Support jobs in Washington look for?

The top searched job categories for Remote Gaming Support jobs in Washington are:

What cities in Washington are hiring for Remote Gaming Support jobs?

Cities in Washington with the most Remote Gaming Support job openings:

Remote Gaming Support jobs near you
Infographic showing various Remote Gaming Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, 2% Temporary, and 8% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $61,363 per year, or $29.5 per hour.

Records Management Specialist II

Ardent Eagle Solutions

Washington, DC • On-site, Remote

$70K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

ClearancePublic TrustOverview

The mission of the NIGC is to (1) promote tribal economic development, self-sufficiency, and strong tribal governments; (2) maintain the integrity of the Indian gaming industry; and (3) ensure that Tribes are the primary beneficiaries of their gaming activities.

Background

The National Indian Gaming Commission was created by Congress through the Indian Gaming Regulatory Act of 1988 (P.L. 100-497). The Indian Gaming Regulatory Act (IGRA) established the NIGC as an independent federal agency within the Department of the Interior (DOI). IGRA was enacted with the express purpose to support and promote tribal economic development, self sufficiency, and strong tribal governments through the operation of gaming on Indian Lands. IGRA provides a legal framework structured to safeguard tribes as the primary beneficiaries of their gaming operations, shield Indian gaming from corrupting influences, and ensure that the games offered are fair and honest. IGRA created the NIGC to protect tribal gaming as a means of generating revenue for tribal governance and tribal communities.

Responsibilities
  • Perform records management activities according to Federal government privacy and legal requirements.
  • Assist in the development of analyses and reports associated with the Freedom of Information Act (FOIA) and the Privacy Act (PA) processes.
  • Manage the flow of FOIA and PA correspondence or requests and establish processes to provide prompt responses to requestors in accordance with FOIA policies, procedures, and guidelines.
  • Perform technical tasks involved in maintaining Salesforce Customer Relationship Management (CRM) system.
  • Participate in the development of information management policies and governance of supporting applications on Microsoft 365 and Salesforce platforms.
  • Manage SharePoint sites content and permissions.
  • Create and execute PowerShell scripts to produce reports and perform records management tasks.
  • Compile data for reports, transcribe reports, and maintain indexes.
  • Ensure that all work products are proofread and free of errors, omissions, and inconsistencies.
    • Qualifications

    A minimum of three (3) years of continuous, progressively responsible experience supporting records management, FOIA/Privacy Act (PA) processing, or a closely related information management function within a federal or enterprise environment.

    Ability to Obtain a Public Trust:

    This position requires the ability to obtain and maintain a U.S. Government Public Trust clearance. Candidates must be eligible to complete all required background investigation steps and meet applicable federal security requirements as a condition of employment.

    Education

    A Bachelor's degree in Information Management, Public Administration, Business Administration, or a related field is preferred; however, equivalent combinations of education, certifications, and relevant professional experience will be considered.

    Location and Work Hours

    Work shall be performed primarily onsite at the NIGC Headquarters located at 550 12th Street SW, Washington, DC 20024. Limited remote work may be authorized at the discretion of the designated Federal Task Manager.

    The standard work schedule shall be Monday through Friday, 8:00 AM to 5:00 PM.

    Compensation

    Salary Range: $70,000 - $95,000

    This range represents a good faith estimate based on current market conditions, internal compensation structures, and the expected scope of work. This position is contingent upon contract award.

    Final compensation will be determined based on contract funding, labor category alignment, and candidate qualifications, including experience, technical expertise, and geographic considerations. As part of our recruitment process, we continuously evaluate market conditions and candidate availability to ensure competitive and equitable compensation.

    Benefits and EEO

    At Ardent Eagle Solutions, we offer a comprehensive benefits package to our employees and their families:

    • Medical/Dental/Vision Coverage
    • Matching 401(k) Plan
    • Continuing Education Assistance
    • Paid Time Off

    This job description is intended to describe the general scope of work and level of work that is needed to perform while on task with Ardent Eagle Solutions. Other duties may be assigned. Selected candidates may undergo a government security investigation and must fulfill eligibility criteria for accessing classified information. US citizenship may be a prerequisite for certain roles. Ardent Eagle Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to disability or protected veteran status.

    Qualifications:Public TrustEmployment Type: OTHER

    Apply