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Remote Gaming Support Jobs in Kent, WA (NOW HIRING)

Skydance

Audio Lead (Games)

Seattle, WA · On-site +1

$125K - $165K/yr

... gaming not as an extension of our brands, but as one of the most powerful ways their stories come ... Currently for this role, we can hire remote candidates with legal residence in Arizona, California ...

Skydance

Audio Lead (Games)

Seattle, WA · Remote

$125K - $165K/yr

... gaming not as an extension of our brands, but as one of the most powerful ways their stories come ... Currently for this role, we can hire remote candidates with legal residence in Arizona, California ...

Skydance

Senior Core Tech Project Manager

Seattle, WA · Remote

$125K - $156K/yr

... supporting engineering-focused teams. * 3-5+ years of experience in game development or a related ... Remote Paramount, a Skydance Corporation is a diversified media company creating high quality ...

Skydance

Senior Core Tech Project Manager

Seattle, WA · On-site +1

$125K - $156K/yr

... supporting engineering-focused teams. * 3-5+ years of experience in game development or a related ... Remote Paramount, a Skydance Corporation is a diversified media company creating high quality ...

Team Red Dog

Digital Asset Content Manager

Redmond, WA · Remote

... remote role you'll lead the strategy, organization, and governance of digital asset management (DAM) and content management systems (CMS) that support one of the world's most recognizable gaming ...

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Remote Gaming Support information

See Kent, WA salary details

$16

$29

$50

How much do remote gaming support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote gaming support in Kent, WA is $29.40, according to ZipRecruiter salary data. Most workers in this role earn between $21.73 and $32.02 per hour, depending on experience, location, and employer.

What is a remote gaming support?

A Remote Gaming Support job involves assisting players with technical issues, account inquiries, and gameplay questions for online games. Support agents communicate via chat, email, or phone to troubleshoot problems, provide guidance, and ensure a smooth gaming experience. They must have strong communication skills, a good understanding of gaming systems, and the ability to resolve issues efficiently. Many roles also require familiarity with customer service tools and a passion for gaming.

What are the key skills and qualifications needed to thrive in remote gaming support, and why are they important?

To thrive as a Remote Gaming Support professional, you need strong troubleshooting abilities, a solid understanding of gaming platforms, and prior experience in customer service or technical support. Familiarity with ticketing systems like Zendesk or Freshdesk, knowledge of gaming networks, and sometimes certifications in IT support tools are valuable assets. Excellent communication, patience, and adaptability are soft skills that set top candidates apart. These skills ensure efficient issue resolution, enhance the player experience, and contribute to a positive gaming community.

What does a remote gaming support do?

A typical day in Remote Gaming Support involves responding to player inquiries via chat, email, or phone, diagnosing technical issues, and providing clear solutions to ensure a seamless gaming experience. You may also escalate complex problems to specialized technical teams, update knowledge bases, and document recurring issues for further analysis. Collaboration with other support agents and sometimes with game developers is common, especially when resolving widespread or new bugs. The work is often fast-paced and requires staying current with updates or new releases in the supported games. Most teams operate in shifts to provide 24/7 coverage, offering flexible hours for remote employees.

What are popular job titles related to Remote Gaming Support jobs in Kent, WA? For Remote Gaming Support jobs in Kent, WA, the most frequently searched job titles are:
What job categories do people searching Remote Gaming Support jobs in Kent, WA look for? The top searched job categories for Remote Gaming Support jobs in Kent, WA are:
What cities near Kent, WA are hiring for Remote Gaming Support jobs? Cities near Kent, WA with the most Remote Gaming Support job openings:
Remote Gaming Support jobs near you
Infographic showing various Remote Gaming Support job openings in Kent, WA as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution, with an average salary of $61,162 per year, or $29.4 per hour.

Level / Game Designer - Senior

Hardsuit Labs

Seattle, WA • On-site, Remote

$80K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

As part of Keywords Studios, we are gifted with the opportunity to partner with a variety of studios across the globe on all types of games and genres. If the idea of bringing your skills to bear upon an ever-changing landscape of games in collaboration with teams all over the world sounds exciting to you...well, continue reading my friend.
WHAT YOU'LL DO
  • Act as a primary design point of contact for external partner studios, driving collaborative efforts and ensuring alignment of vision and execution across distributed teams
  • Drive the conceptualization, documentation, and macro-level vision of levels, spaces, missions, and gameplay experiences
  • Drive the development and iteration of pipelines, processes, and tools to elevate the efficiency and quality of the entire design team
  • Drive cross-functional strike teams to achieve end-user experience goals, proactively identifying and resolving project-wide blockers
  • Lead by example in grey-boxing, pacing, layout beats, scripting, encounters, and gameplay implementation, setting the gold standard for the studio
  • Spearhead testing, debugging, level performance, streaming, and optimization strategies
  • Drive the vision for environmental storytelling, world building, tone, setting, and art propping
  • Act as a champion for the discipline, actively accountable for driving results and owning specific project mandates
  • Be a foundational source of knowledge, providing high-level mentorship to Associate and Core designers to foster a culture of excellence

WHAT YOU'LL BRING
  • 8+ years of professional game development experience, demonstrating a consistent track record of driving results, iterating on process, and owning major game features and experiences
  • Experience working on at least 3 shipped titles, with a proven ability in driving macro-level vision, establishing pipelines, and guiding cross-functional teams from concept to final release
  • Exceptional ability to tackle highly complex, cross-discipline problems where no established pipeline exists, turning ambiguity into actionable strategies
  • Mastery of virtual spaces, pacing, flow, immersion, player motivation, and aesthetics
  • Proven leadership in collaborating across disciplines in both internal and external teams
  • Excellent active communication skills, capable of pitching, defending, and driving consensus on high-level design decisions
  • Expert understanding of technical concepts, logic, logic flow, and systemic game design
  • Expert mastery of Unreal Engine and its development environment, with a track record of pushing the engine's capabilities

NICE TO HAVE
  • AAA experience.
  • While Unreal is our primary focus, experience with Unity or proprietary custom engines is a strong plus.
  • Experience developing on console.
  • At least one shipped title.

Job Details
  • Job Title: Level Designer - Principal
  • Reports to: Director of Design
  • Department: Design
  • Work Location: Fully Remote
  • Employment status: Full Time
  • FLSA: Salaried, Exempt
  • Benefits: Generous PTO, Health, Dental, & Vision coverage; Healthcare and Daycare FSAs, 401k with company match; Life and Disability insurance, Technology Stipend, Paid Sick leave, commuter benefits, paid company holidays and office closures

This position is currently open to candidates residing in the following U.S. states only:
Arizona (AZ), Connecticut (CT), Florida (FL), lowa (IA), Illinois (IL), Massachusetts (MA), Maine (ME), Michigan (MI), Minnesota (MN), New Hampshire (NH), Nevada (NV), Ohio (OH), Oregon (OR), South Carolina (SC), Tennessee (TN), Texas (TX), Virginia (VA), Wisconsin (WI), Montana (MT), Alabama (AL), Georgia (GA), Indiana (IN), Louisiana (LA), North Carolina (NC), New Jersey (NJ), Oklahoma (OK), Washington (WA), Pennsylvania (PA), Colorado (CO), New York (NY), Nebraska (NE), Kansas (KS), Idaho (ID) and Utah (UT).
Applicants must be legally authorized to work in the United States and reside in one of the eligible states listed above.
Salary Range: $80,000 to $120,000 USD
Primary working language: English
ABOUT HARDSUIT LABS
We are an independent game developer founded in 2015 in Seattle, Washington. We believe that great games can only be built with great people and that great people thrive and do their best work in a healthy, collaborative, and positive work environment that values them. We believe in a diverse and inclusive workplace and building equity throughout the organization. At Hardsuit Labs, we are respectful and inclusive, we are problem solvers and efficiency champions, we are curious and collaborative, we are flexible and adaptable, and most of all, we are always looking to deliver excellence in the experiences and products that we craft!
As a studio, we have built a reputation as an Unreal Engine-focused development house, working in a multitude of genres and games, from support work and engagement for hire to the development of original in-house projects. We have long standing relationships with some of the largest gaming companies in the industry and are certified developers across all major platforms.
Hardsuit Labs is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law.
Hardsuit Labs is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at HR@Hardsuitlabs.com
Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides for equal opportunities for all employees and potential employees.
PERSONAL DATA PROTECTION POLICY
By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice
E-Verify Notification
This Organization Participates in E-Verify
Esta Organización Participa en E-Verify
Role Information: EN
Studio: Hardsuit Labs
Location: Americas
Area of Work: Game Development
Service: Create
Employment Type: Full Time, Permanent
Working Pattern: Remote

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