2

Remote Front Desk Jobs in Florida (NOW HIRING)

Front Desk/Technician

Tampa, FL · On-site +1

$14 - $15/hr

... remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera ...

Front Desk/Technician

Brandon, FL · On-site +1

$14 - $15/hr

... remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera ...

Front Desk/Technician

Tampa, FL · On-site +1

$14 - $15/hr

... remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera ...

Front Desk/Technician

Tampa, FL · On-site +1

$14 - $15/hr

... remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera ...

Coach practice owners, front desk teams, scheduling teams, and treatment coordinators on the ... Remote position (You MUST be located in the US.) SCHEDULE * 8 am- 5 pm CST * Monday to Friday ...

Coach practice owners, front desk teams, scheduling teams, and treatment coordinators on the ... Remote position (You MUST be located in the US.) SCHEDULE * 8 am- 5 pm CST * Monday to Friday ...

Coach practice owners, front desk teams, scheduling teams, and treatment coordinators on the ... Remote position (You MUST be located in the US.) SCHEDULE * 8 am- 5 pm CST * Monday to Friday ...

Have experience in an administrative assistant, receptionist, front desk receptionist, or clerical ... Creating Exceptional Experiences! 100% Remote, working from the convenience of your home. To apply ...

next page

Showing results 1-20

Remote Front Desk information

What is a remote front desk?

A Remote Front Desk position involves handling administrative and customer service tasks from a location outside of the traditional office, often from home. Responsibilities typically include answering phones, scheduling appointments, responding to emails, and providing information to clients or visitors. This role relies heavily on strong communication skills and proficiency with various digital tools to manage tasks efficiently. Remote front desk staff help businesses maintain a professional and organized front-line presence without being physically on site.

How does a remote front desk professional typically communicate and coordinate with on-site staff and visitors?

Remote Front Desk professionals primarily use digital communication tools like email, instant messaging, and video calls to interact with on-site staff and visitors. They often manage scheduling, answer inquiries, and troubleshoot issues in real time, ensuring seamless operations despite not being physically present. Building strong relationships with the on-site team is important, as is mastering the company's communication platforms. Regular check-ins and clear protocols help maintain efficient coordination and a positive visitor experience.

What are the key skills and qualifications needed to thrive as a remote front desk, and why are they important?

To thrive as a Remote Front Desk professional, you need strong organizational abilities, multitasking skills, and proficiency in customer service, often supported by experience in administrative roles or hospitality. Familiarity with virtual communication platforms, scheduling software, and customer relationship management (CRM) systems is typically required. Outstanding verbal and written communication, problem-solving skills, and professionalism help you stand out in this position. These skills are crucial for efficiently managing client interactions, maintaining smooth operations, and representing the company positively in a remote environment.

What is the difference between Remote Front Desk vs Remote Receptionist?

AspectRemote Front DeskRemote Receptionist
CredentialsBasic administrative skills, sometimes customer service experienceSimilar credentials, often customer service or administrative background
Work EnvironmentHome-based, virtual setting, supporting multiple industriesHome-based, virtual, primarily in healthcare, corporate, or service sectors
Employer UsageHotels, clinics, offices, remote support teamsMedical offices, corporate reception, customer service centers
Search & ComparisonOften compared for virtual administrative rolesCommonly searched for in healthcare or corporate contexts

The Remote Front Desk and Remote Receptionist roles share similar credentials and work environments, both functioning as virtual administrative support. However, Remote Front Desk positions often support multiple industries and broader administrative tasks, while Remote Receptionists are more specialized, frequently in healthcare or corporate settings. Both roles are ideal for those seeking remote customer service and administrative work.

What are the most commonly searched types of Front Desk jobs in Florida?

The most popular types of Front Desk jobs in Florida are:

What job categories do people searching Remote Front Desk jobs in Florida look for?

The top searched job categories for Remote Front Desk jobs in Florida are:

What cities in Florida are hiring for Remote Front Desk jobs?

Cities in Florida with the most Remote Front Desk job openings:

Infographic showing various Remote Front Desk job openings in Florida as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Front Desk Representative

Coral Gables, FL • On-site, Remote

iCare Health Solutions
Health Care and Social Assistance • 51 - 200 employees

$15 - $16.50/hr

Full-time

Medical

Re-posted 6 days ago


Job description

Description


Responsible for providing excellent customer service and acting as the first point of contact for patients/guests. Handle a range of administrative and customer service tasks to ensure smooth front office operations. Responsible for responding to inquiries, directing calls, and maintaining a tidy and organized workspace.


Essential Functions 


Perform check in and check out tasks, as well as insurance verification in one or more of the following areas:


Check-In

Greet and check in patients and other visitors arriving for appointments

Verify medical insurance benefits online or call insurance companies or primary care physicians (PCP) offices to obtain benefit information

Coordinate with patients regarding their insurance benefits and medical provider program 

Collect co-payments/balances upfront 

Confirm and obtain referrals and/or authorizations if required by insurance, prior to visit

Obtain, verify, and enter patient and their provider's information into EMR ensuring the accuracy of all entries 

Scan paperwork to EMR 

Complete end-of-day closing duties 

Answer phones promptly and courteously, handle requests and inquiries, or route as appropriate


Check-Out

Complete check-out procedures at end of patient visit

Make follow-up appointments using scheduling protocol and forcing power protocol 

Post charges and keep the posting of capitations up to date 

Fax visit notes to the PCP or referral physician 

Collect Co-payments for Self-Pay Patients or any pending co-payments to be collected 

Scan all supporting documentation into the patient's chart


Insurance Verification

Verify insurance coverage(s) at least one day in advance

Request and obtain authorizations and referrals

Scan to PDF and upload verified documents to each assigned location

Assist with overflow of incoming calls

Communicate with patients regarding copays, deductibles, and other fees

Cancel and/or reschedule appointments for terminated insurances

Verify and correct, if needed, PCP and Marketing Plan fields


Cross-train to cover other Front Desk positions as needed


Requirements


Job Specifications 


Typically has the following skills or abilities:
One to two years of Customer Service experience 
Ability to handle multiple tasks simultaneously in a fast-paced environment 
Ability to handle and diffuse patient complaints and disagreements 
Exceptional communication and interpersonal skills
Experience navigating Electronic Medical Records and Outlook 
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment 
Preferred Skills
Bilingual (English / Spanish)

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.


The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here