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Remote Freight Forwarder Jobs in Springfield, MA

Crum & Forster

Customer Service Representative

Glastonbury, CT · On-site +1

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

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All JobsRemote Freight Forwarder JobsRemote Freight Forwarder Jobs in Springfield, MA

Remote Freight Forwarder information

See Springfield, MA salary details

$32.4K

$49.8K

$66.3K

How much do remote freight forwarder jobs pay per year?

As of Jul 5, 2026, the average yearly pay for remote freight forwarder in Springfield, MA is $49,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $55,800.00 per year, depending on experience, location, and employer.

What does a typical workday look like for a Remote Freight Forwarder?

A typical day for a Remote Freight Forwarder involves coordinating international shipments, preparing and reviewing shipping documents, tracking cargo, and communicating with carriers, customs brokers, and clients via email and virtual meetings. You’ll manage multiple shipments simultaneously, resolve issues such as delays or documentation discrepancies, and ensure that all transactions comply with international regulations. Working remotely, you rely heavily on logistics software and digital communication tools, often collaborating with team members across different time zones. This role requires balancing administrative tasks with problem-solving, making it dynamic and well-suited to those who enjoy fast-paced, detail-oriented work.

What is a Remote Freight Forwarder job?

A Remote Freight Forwarder coordinates the shipment of goods on behalf of clients while working from a remote location. They arrange transportation, handle documentation, negotiate rates, and ensure shipments comply with regulations. This role requires strong organizational skills, knowledge of logistics, and the ability to communicate with carriers, suppliers, and customers effectively. Using digital tools and freight management systems, they help streamline the shipping process to ensure timely and cost-efficient deliveries.

What are the key skills and qualifications needed to thrive in the Remote Freight Forwarder position, and why are they important?

To thrive as a Remote Freight Forwarder, you need comprehensive knowledge of global shipping regulations, logistics coordination, and international trade documentation, often supported by experience in logistics or supply chain management. Familiarity with freight management software, electronic data interchange (EDI) systems, and platforms like CargoWise or SAP is commonly required, along with certifications such as IATA or FIATA being advantageous. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for managing shipments and collaborating with clients and partners remotely. These capabilities ensure efficient, compliant movement of goods and seamless service in a fast-paced, interconnected freight environment.

What are popular job titles related to Remote Freight Forwarder jobs in Springfield, MA? For Remote Freight Forwarder jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Freight Forwarder jobs in Springfield, MA look for? The top searched job categories for Remote Freight Forwarder jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Freight Forwarder jobs? Cities near Springfield, MA with the most Remote Freight Forwarder job openings:
Remote Freight Forwarder jobs near you
Customer Care Representative - WFH Connecticut

Customer Care Representative - WFH Connecticut

MTM

Windsor, CT • Remote

$16.94/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Join Our Team at MTM Health!

At MTM Health, it's more than just a ride-it's personal. We believe every passenger deserves personalized attention and exceptional care, and we're looking for passionate, driven individuals to help us deliver on that promise.

As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives. Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.

Why MTM Health?

  • Make a meaningful difference every day.

  • Join a team that values your ideas and contributions.

  • Be part of a company that exceeds NCQA standards for customer service.

  • Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.

If you're ready to transform lives and grow your career, apply today and join us as we break down community barriers-together!

Position Title: Customer Care Representative

Location: Remote Connecticut

Hourly Rate: $16.94

What Will Your Job Look Like?

The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative's skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities.Expect to handle 60 - 80 calls a day and higher volumes on Mondays.

All you need for the Customer Care Representative role is:

  • Must currently reside in Connecticut

  • 1 year of Call Center experience

  • 6 months Customer Service experience

  • Basic typing/computer experience with excellent navigational skills

  • High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi "air cards" is prohibited

  • A quiet space within the home free of distractions including caretaking of any kind

Your Potential. Our Mission.

At MTM Health, you're not just part of a team-you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.

We don't talk about a better workplace - we make it happen.

Benefits without Barriers

To show appreciation for our staff's hard work and dedication, MTM Health offers more than just a paycheck. Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.

  • Health, Dental and Vision Insurance

  • Life and Disability Insurance

  • 401(k) Retirement Plan with Company Match

  • FSA and HSA Savings Plans

  • Wellness Program with Incentives

  • Voluntary & Ancillary Plans

Additional Perks

  • Pay on Demand

  • Paid Time Off and Holiday Pay

  • Birthday Holiday

  • Maternity/Paternity Leave

  • Continuing Education Reimbursement Program

  • MTM Perks Discount Program

  • Career Development Programs

MTM Health is Proud to be an Equal Opportunity Employer

MTM Health is an equal opportunity employer who welcomes diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, familial status, marital status, economic status, political status, or other characteristic protected by applicable law.

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