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Amazon Remote Jobs in Springfield, MA (NOW HIRING)

Customer Service Representative

Glastonbury, CT · On-site +1

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Amazon Remote information

See Springfield, MA salary details

$10

$33

$71

How much do amazon remote jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for amazon remote in Springfield, MA is $33.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.53 and $46.27 per hour, depending on experience, location, and employer.

What are Amazon remote jobs?

Amazon remote jobs are positions offered by Amazon that allow employees to work from home or another location outside of a traditional Amazon office. These jobs can be found in various departments, including customer service, human resources, software development, and more. Remote roles offer flexibility and the opportunity to work for Amazon without needing to relocate. Candidates typically need a reliable internet connection, a suitable workspace, and may need to reside in specific locations depending on the job requirements.

Does Amazon allow fully remote work?

Amazon offers a variety of remote job opportunities, including fully remote roles in customer service, technical support, and corporate positions. The availability of fully remote work depends on the specific role and department, with some positions requiring on-site presence or hybrid arrangements. Candidates should review individual job postings for location and remote work options.

Is Amazon offering remote jobs?

Yes, Amazon offers remote job opportunities across various roles, including customer service, technical support, and corporate positions. These jobs often require strong communication skills and may involve flexible schedules or specific technical requirements. Remote positions are available in multiple regions, depending on the role and location policies.

What are the main challenges of working in a remote position at Amazon and how does the company support remote employees?

One of the main challenges of working remotely at Amazon is staying connected with your team and maintaining effective communication across different time zones or departments. Amazon addresses this by providing robust collaboration tools, regular virtual meetings, and clear documentation processes. Additionally, remote employees have access to training resources, mentorship programs, and virtual events to foster professional growth and inclusion. The company encourages proactive communication and offers various support channels to help remote workers balance productivity and well-being.

What are the key skills and qualifications needed to thrive as an Amazon remote employee?

To thrive as an Amazon Remote employee, you typically need strong problem-solving abilities, time management, and relevant experience in your field, often supported by a high school diploma or higher. Familiarity with Amazon's internal tools, customer service platforms, and collaboration software such as Amazon Connect and Slack is often required, depending on the role. Excellent communication, self-motivation, and the ability to work independently are critical soft skills for remote success. These skills and qualifications ensure productivity, effective teamwork, and high-quality service delivery in a virtual work environment.

What is the difference between Amazon Remote vs Amazon Customer Service Associate?

AspectAmazon RemoteAmazon Customer Service Associate
Required CredentialsHigh school diploma or equivalent; sometimes college experienceHigh school diploma or equivalent
Work EnvironmentRemote, home-basedRemote, home-based or call center
Employer & Industry UsageAmazon's remote workforce across various rolesAmazon's customer support teams
Common Search & ComparisonYesYes

Amazon Remote roles typically involve a variety of positions that can be performed from home, often requiring specific skills or experience. Amazon Customer Service Associates focus specifically on customer support, handling inquiries and resolving issues remotely or in call centers. Both roles are part of Amazon's remote workforce, but they differ in responsibilities and sometimes in required credentials.

What are the most commonly searched types of Amazon jobs in Springfield, MA? The most popular types of Amazon jobs in Springfield, MA are:
What job categories do people searching Amazon Remote jobs in Springfield, MA look for? The top searched job categories for Amazon Remote jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Amazon Remote jobs? Cities near Springfield, MA with the most Amazon Remote job openings:
Infographic showing various Amazon Remote job openings in Springfield, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $69,224 per year, or $33.3 per hour.

Remote Customer Service Representative (Connecticut Residents Only)

Expivia Interaction Marketing Group Inc.

Hartford, CT • Remote

Full-time

Medical

Posted 21 days ago


Job description

Salary: $18 - $19.50

Remote Customer Service Representative

Remote | Connecticut Residents Only

Pay: $18.00$19.50 per hour
Schedule: Full-Time | Monday Friday | 8:30 AM 5:00 PM

No Cold Calling No Sales Paid Training

100% Remote

Connecticut Residents Only


Work From Home. Help Others. Grow With Expivia.

At Expivia Interaction Marketing Group, our people are the heart of our success. We're committed to providing the training, support, and opportunities our employees need to grow while delivering exceptional customer experiences every day.


We're looking for customer-focused professionals who reside in Connecticut to join our growing remote team. If you enjoy helping others, solving problems, and making a difference every day, we'd love to hear from you.


Why You'll Love Working at Expivia

100% Remote Position
Competitive Pay: $18.00$19.50 per hour
Paid Training from Day One
Health Insurance Available
Paid Holidays
Supportive Leadership & Team Environment
Ongoing Coaching & Development
Career Growth Opportunities


What You'll Do

As a Customer Service Representative, you'll be the first point of contact for individuals seeking information and assistance. Every interaction is an opportunity to provide exceptional service while helping people connect with important community resources.


Your responsibilities will include:

  • Professionally answer inbound customer inquiries.
  • Listen carefully to understand each customer's needs.
  • Provide accurate information and connect customers with available community resources.
  • Research programs and services to best assist callers.
  • Accurately document customer interactions.
  • Maintain confidentiality while following company procedures.
  • Deliver an outstanding customer experience on every interaction.


What We're Looking For

We're looking for people who are:

  • Passionate about helping others.
  • Excellent communicators and active listeners.
  • Patient, empathetic, and solution-oriented.
  • Comfortable using multiple computer applications.
  • Dependable, organized, and detail-oriented.
  • Self-motivated and successful working remotely.


Minimum Qualifications

  • High School Diploma or GED required.
  • Must currently reside in the state of Connecticut.
  • Previous customer service, call center, healthcare, human services, social services, or related experience preferred.
  • Strong computer and data entry skills.
  • Excellent verbal and written communication skills.
  • Reliable high-speed internet and a dedicated, distraction-free home workspace.


Ready to Join Expivia?

If you're looking for more than just a jobif you're looking for an opportunity to make a difference while building a career with a company that values its employeeswe'd love to meet you.


Apply today and start your next chapter with Expivia Interaction Marketing Group.