Remote 14 An Hour Jobs in Springfield, MA (NOW HIRING)

Summary
This position is located in the Department of Labor (DOL), Wage and Hour Division (WHD). The position is responsible for conducting investigations of employers across all industries within the geographical boundaries of the assigned District Office's jurisdiction to ensure compliance with all of the laws that WHD is responsible for enforcing.
Vacancies will be filled at the GS-07 or GS-09 with the Full Performance Level of GS-12.
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Duties
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This is a developmental position with a full promotion level of GS-12. As a Wage and Hour Investigator at the grades GS-7 through the GS-11, you will receive on-the-job and other formal training related to the provisions of the laws enforced by the agency. You will develop human relations skills, investigation, and negotiation techniques. Under close observation/direction and with specific instructions, you will perform the following duties (which is not an all-inclusive list) and as you progress, the assignments will become more difficult and complex in preparation for the next grade level until you reach the GS-12 grade level.
As a Wage and Hour Investigator, duties will consist of, but not limited to the following:

• Gathers and analyzes facts obtained to determine status of compliance.
• Prepares case investigation files for submission to higher level staff.
• Conducts complete investigations involving familiar issues and situations to resolve a wide variety of minimum wage, overtime, child labor, coverage, exemption, employment eligibility and other compliance issues in agriculture, commercial, industrial, and other business establishments, public institutions, and domestic service in households.
• Provides routine information about services to customers.
• Resolves simple problems, questions or complaints.
• Conducts interviews.
• Effectively handles situations involving tension or discomfort with people who are demonstrating hostility or distress.
• Obtains compliance and correction of minor violations and negotiate for payment of back wages within prescribed monetary limitations.
• Produces spreadsheets, graphs, memorandum, and other documents for the purpose of communicating information.
• Prepares forms and narrative reports for submission to higher level staff.
• Composes clear and concise documents involving simple or routine investigations and complaints.

Requirements
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Conditions of employment

• Must be at least 16 years old.
• Must be a U.S. Citizen.
• Candidate required to obtain the necessary security/investigation level.
• Requires a probationary period if the requirement has not been met.

Qualifications
To qualify for GS-07, applicants must possess the experience and/or education as described below:
Specialized Experience: Applicants must have one year of specialized experience equivalent to at least the GS-05 grade level, in the Federal Service, which includes meeting at least TWO (2) of the following THREE (3) specialized criteria requirements:

• General knowledge of Federal wage and hour labor laws, industrial occupations, wage scales, employment practices, or salary and wage administration practices.
• Skill in analyzing written/verbal information and numerical data and making decisions on issues based on interviews, records review, reconstruction of missing or fraudulent records and applying legal or regulatory provisions, precedents, and principles to specific investigative matters.
• Skill in personal contacts requiring the ability to explain requirements or rights and obtain information and cooperation from people with diverse backgrounds and levels of understanding, reconcile conflicting interests, and persuade others to comply voluntarily with requirements.

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Graduate Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: industrial relations, personnel administration, business administration, labor economics, law, or other fields related to the position.
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Superior Academic Achievement (SAA): Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement in a curriculum that is qualifying for the position to be filled, such as: industrial relations, personnel administration, business administration, labor economics, law, or other fields related to the position. SAA is based on:

1. Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR,
2. Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 (''B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 (''B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR,
3. Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (https://honorsocietyfoundation.org/achs/).

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A combination of graduate education and experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages.
To qualify for GS-09, applicants must possess the experience and/or education as described below:
Applicants must meet at least two of the following three specialized criteria requirements:

• General knowledge of Federal wage and hour labor laws, industrial occupations, wage scales, employment practices, or salary and wage administration practices.
• Skill in analyzing written/verbal information and numerical data and making decisions on issues based on interviews, records review, reconstruction of missing or fraudulent records and applying legal or regulatory provisions, precedents, and principles to specific investigative matters.
• Skill in personal contacts requiring the ability to explain requirements or rights and obtain information and cooperation from people with diverse backgrounds and levels of understanding, reconcile conflicting interests, and persuade others to comply voluntarily with requirements.

In addition to the criteria specified above, applicants must have one year of specialized experience equivalent to at least the GS-07 grade level, in Federal service, which includes the knowledge of and ability to apply the provisions of Federal wage and hour labor laws pertaining to wages, hours of work, or related conditions of employment.
Examples of qualifying specialized experience include:

• Developing, interpreting, or applying policies, procedures, and operating standards in determining compliance for an organization or government-based program.
• Conducting interviews and providing information about laws and/or regulations.
• Industrial personnel or salary and wage administration or responsible work in a certified public accounting firm.
• Analyzing or applying labor legislation.
• Reviewing and evaluating operations and procedures through analysis, audits, or surveillance inspections.
• Federal, State, or self-regulatory agency work involving obtaining compliance with appropriate program requirements.
• Applying fact-finding techniques to gather clear-cut factual evidence of administrative related to labor statutes and Regulations, industrial pay practices, and regulations governing the issuance of FLSA certificates in order to apply guidelines to general types of certifications.
• Applying investigative and compliance review methods and using information sources and protocols to plan and assist with conducting program reviews and analyses to resolve complex problems, conflicts, and inadequacies.
• Gathering information and responding appropriately to general and specific program inquiries.

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Graduate Education: A Master's or equivalent graduate degree OR 2 full years of progressively higher-level graduate education leading to such a degree OR LLB. or J.D., if related. Education must be in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: industrial relations, personnel administration, business administration, labor economics, law, or other fields related to the position.
-OR-
A combination of graduate education and experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.
Applicants must meet the eligibility requirements of time-in-grade (52 weeks at the next lower grade), time-after-competitive-appointment (90 days), and minimum qualifications (52 weeks equivalent to the next lower grade in federal service). These requirements must be met within 30 days of 08/10/2026 the announcement closing date.
NOTE: In describing your experience, please be clear and specific. We will not make any assumptions regarding your experience.
Education
If you wish to use your education as a basis for meeting the minimum qualification requirements, you must submit academic transcripts from an accredited institution demonstrating that you meet the qualifying education. If you do not submit sufficient academic documentation necessary to demonstrate that you meet the minimum qualification requirements based on education as described in this announcement, your application will be deemed incomplete, and you will receive no further consideration for this vacancy.
Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service.
If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum coursework requirements for this position. Click Evaluation of Foreign Education for more information.
Additional information
The mission of the Department of Labor (DOL) is to protect the welfare of workers and job seekers, improve working conditions, expand high-quality employment opportunities, and assure work-related benefits and rights for all workers.
Refer to these links for more information: GENERAL INFORMATION, REASONABLE ACCOMMODATIONS, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES
As a condition of employment, all personnel must undergo a background investigation for access to DOL facilities, systems, information and/or classified materials before they can enter on duty: BACKGROUND INVESTIGATION
This position is inside the NCFLL or Local 12 bargaining unit.
For more information, Click here for Career Ladder Promotion Information
For more information, click Telework Position Information. This is not a remote work position. The selectee will report to an assigned DOL office location on a regular basis and is eligible for participation in telework as determined by management in accordance with DOL policy.
Based on agency needs, additional positions may be filled using this vacancy.
The Department of Labor may use certain incentives and hiring flexibilities, currently offered by the Federal government to attract highly qualified candidates. Click here for Additional Information.
The Fair Chance Act (FCA) prohibits Federal agencies from requesting an applicant's criminal history information before the agency makes a conditional offer of employment. If you believe a DOL employee has violated your rights under the FCA, you may file a complaint of the alleged violation following our agency's complaint process Guidelines for Reporting Violations of the Fair Chance Act. Note: The FCA does not apply to some positions specified under the Act, such as law enforcement or national security positions.
All Department of Labor employees are subject to the provisions of the Drug-Free Workplace Program under Executive Order 12564 and Public Law 100-71.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Request