Senior Financial Analyst, Payments
OR · On-site +1
$85K - $106K/yr
Identify patterns in payment processing success, chargeback, and fraud rates by analyzing large ... Remote
Senior Financial Analyst, Payments
OR · On-site +1
$85K - $106K/yr
Identify patterns in payment processing success, chargeback, and fraud rates by analyzing large ... Remote
... fraud, preventing chargebacks, and safeguarding their bottom line. Our primary focus is on driving ... Strong organizational and time management skills with a keen attention to detail. #LI-Remote ...
New
... fraud, preventing chargebacks, and safeguarding their bottom line. Our primary focus is on driving ... Strong organizational and time management skills with a keen attention to detail. #LI-Remote ...
New
Remote Fraud Chargeback information
What is a remote fraud chargeback?
Remote Fraud Chargeback jobs involve working from a remote location to review, investigate, and process chargeback claims related to fraudulent transactions. Professionals in these roles analyze transaction data, communicate with customers and merchants, and determine the legitimacy of disputed charges. Their main goal is to protect both the business and customers from financial losses due to fraud, while ensuring compliance with industry regulations. These positions typically require strong analytical skills, attention to detail, and knowledge of payment processing systems.
How does a remote fraud chargeback specialist typically collaborate with other departments to resolve disputes?
As a Remote Fraud Chargeback specialist, you will regularly coordinate with teams such as customer support, risk management, and finance to investigate and resolve disputed transactions. Effective communication is essential, as you'll gather and share evidence, clarify transaction details, and help ensure timely resolution of chargeback cases. This interdepartmental collaboration not only streamlines the dispute process but also helps identify patterns of fraud and improve overall risk mitigation strategies.
What are the key skills and qualifications needed to thrive as a remote fraud chargeback specialist, and why are they important?
To excel as a Remote Fraud Chargeback Specialist, you need strong analytical abilities, attention to detail, and experience with financial transactions or fraud investigation, often supported by relevant education or prior banking experience. Familiarity with chargeback management systems like Ethoca, Verifi, or internal bank platforms, as well as knowledge of card network regulations (Visa, Mastercard), is typically required. Excellent written communication, critical thinking, and time management are vital soft skills for investigating cases and resolving disputes efficiently. These competencies are essential for minimizing financial losses, ensuring regulatory compliance, and maintaining customer satisfaction in a remote work environment.
What is the difference between Remote Fraud Chargeback vs Remote Fraud Analyst?
| Aspect | Remote Fraud Chargeback | Remote Fraud Analyst |
|---|---|---|
| Primary Role | Handling chargeback disputes related to fraudulent transactions | Detecting and preventing fraud through analysis of transactions and customer data |
| Required Skills | Knowledge of chargeback processes, dispute management, fraud policies | Data analysis, fraud detection techniques, risk assessment |
| Work Environment | Customer service, finance, or banking sectors | Financial institutions, e-commerce, or payment processing companies |
While both roles focus on fraud prevention, Remote Fraud Chargeback specialists primarily manage disputes and chargeback processes, whereas Remote Fraud Analysts focus on identifying and preventing fraud proactively. Both roles require understanding of fraud policies and analytical skills, but their daily tasks differ significantly.
What are popular job titles related to Remote Fraud Chargeback jobs in Oregon?
For Remote Fraud Chargeback jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Fraud Chargeback jobs in Oregon look for?
The top searched job categories for Remote Fraud Chargeback jobs in Oregon are:
What cities in Oregon are hiring for Remote Fraud Chargeback jobs?
Cities in Oregon with the most Remote Fraud Chargeback job openings:
$85K - $106K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 2 days ago
Job description
We are seeking a Senior Financial Analyst who is business-minded, data-driven, and able to translate large and complex data sets into meaningful information and have the desire to influence BOLD's decision and performance. Using your strong analytical skills, you will review data surrounding payment acceptance rates, chargebacks, and other performance metrics in order to develop strategies to drive growth within the business. You will be working closely with our development team in order to implement changes to the internal e-commerce platform to support our payment strategies. In addition, you will help design the necessary reporting and tools required to effectively review and make changes to the e-commerce operation.
About this team
As our Senior Financial Analyst, Payments, you will report to the Finance Director, Payments and will be a key member of the team supporting BOLD's e-commerce function and relationships.
What you'll do
- Identify patterns in payment processing success, chargeback, and fraud rates by analyzing large quantity of data
- Monitor and forecast payment related metrics, such as acceptance rate and fraud rate, and predict customer behaviors through data analysis and modeling
- Understand the key drivers of company KPIs (Key Performance Indicators such as conversion rate, life time value of a customer, chargeback rate, and fraud rate) and the relative contribution of those drivers to the business performance through financial and statistical modeling
- Monitor payment acceptance rates and track performance trends to proactively recommend adjustments to our payment processor allocation strategies when shifts occur
- Review transaction and chargeback data across various card brands, processors, and gateways to monitor performance trends, proactively identifying anomalies and recommending solutions to address issues.
- Make recommendations to improve operations, anti-fraud processes and system enhancements
What you'll need
- Finance, Economics, Statistics or related degree required
- 4 to 6 years of progressive experience in corporate finance, statistics, or a highly analytical finance role.
- Ability to collaborate with and across teams throughout the company, including Finance, Platform, Customer Support, Product, and Marketing to drive results
- Extensive experience in building complex financial models, conducting quantitative and qualitative financial analysis and scenario analysis
- Strong written, verbal and presentation communication skills
- Experience in presenting analysis to senior executives and working as a business partner across all departments
- Thrive in a complex, fast-paced environment
- Advanced Excel and Pivot Table proficiency and PowerPoint Skills
- Strong analytical, quantitative, and problem-solving skills
What's good to have
- MBA or Master's degree in quantitative fields such as Economics, Statistics, Business Analytics
- Experience with SiSense, Tableau or other data visualization tools
- Previous experience in Payments is a plus
Benefits
Outstanding Compensation
- Competitive salary
- Bi-annual bonus
- 401(k) plan with match
- Equity in company
- Flexible spending accounts (health, dependent care)
- Internet and home office reimbursement
100% Full Health Benefits
- Medical, dental, and vision (optional plans for your family)
- Life & long-term disability insurance (optional)
- Mental health support and resources
- Wellness reimbursement (gym, health apps, etc.)
- Pet Insurance (optional)
Flexible Time Away
- Flexible PTO
- Sick time policy
- Observed holidays
Eligibility
Eligible Hiring Locations
This position is 100% remote, work from home.
BOLD can hire full-time residents of the following U.S. States & Territories: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.
California Residents: Please see our privacy notice for more info on how we handle your data.
#LI-Remote