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Remote Food Service Jobs in Springfield, MA (NOW HIRING)

Director, Supply Management

Hartford, CT · Remote

$183K - $207K/yr

This is a remote position. Candidates should reside in the Eastern time zone. What You'll Do In the ... We do this by providing food service, catering, facilities management, and other integrated ...

Director, Supply Management

Hartford, CT · Remote

$183K - $207K/yr

This is a remote position. Candidates should reside in the Eastern time zone. What You'll Do In the ... We do this by providing food service, catering, facilities management, and other integrated ...

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Customer Service Representative

Glastonbury, CT · On-site +1

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Director, Human Resources

Agawam, MA · Remote

$180K - $200K/yr

This is a remote role to include travel, specifically to our FCIC plants (Portland, ME; Concord NH ... services by performing the following duties personally or through subordinate supervisors.

Experience validating cloud or software as a service platforms, including Veeva, ServiceNow, or ... This compensation range is specific to a remote role and takes into account the wide range of ...

Experience validating cloud or software as a service platforms, including Veeva, ServiceNow, or ... This compensation range is specific to a remote role and takes into account the wide range of ...

Experience validating cloud or software as a service platforms, including Veeva, ServiceNow, or ... This compensation range is specific to a remote role and takes into account the wide range of ...

Remote Food Service information

See Springfield, MA salary details

$9

$16

$21

How much do remote food service jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote food service in Springfield, MA is $16.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.50 per hour, depending on experience, location, and employer.

How do remote food service professionals typically collaborate with on-site teams to ensure smooth operations?

Remote food service professionals often coordinate closely with on-site staff through digital communication tools such as email, instant messaging, and video conferencing. They may handle tasks like menu planning, inventory management, or customer service support, relying on real-time updates and regular check-ins with the kitchen or delivery teams. Building strong communication channels is essential to resolve issues quickly and maintain service quality. This collaborative approach ensures that remote team members stay aligned with on-site operations and contribute effectively to overall goals.

What are remote food service jobs?

Remote food service jobs are roles within the food industry that can be performed from a location outside of traditional restaurant or kitchen settings, often from home. These positions may include customer service representatives for food delivery companies, menu planners, nutrition consultants, food writers, or virtual order coordinators. The work typically involves digital communication, order management, or support for food-related businesses rather than direct food preparation or service in person. With the rise of food delivery apps and online platforms, remote opportunities in this sector have expanded significantly.

What is the difference between Remote Food Service vs Remote Customer Service?

AspectRemote Food ServiceRemote Customer Service
Required CredentialsFood handling certifications, food safety trainingCustomer service skills, communication training
Work EnvironmentKitchen, food prep areas, or delivery settings (remote options may include virtual food support)Call centers, online chat, email support
Employer & Industry UsageRestaurants, catering, food delivery companiesRetail, tech companies, service providers

Remote Food Service involves roles related to food preparation, handling, or delivery, often requiring food safety certifications. Remote Customer Service focuses on assisting customers via phone, chat, or email, emphasizing communication skills. While both roles can be remote, their work environments and required credentials differ significantly, catering to distinct industry needs.

What are the key skills and qualifications needed to thrive as a Remote Food Service Worker, and why are they important?

To thrive as a Remote Food Service Worker, you generally need knowledge of food safety, nutrition standards, and meal preparation, often supported by experience in food service or a relevant certification such as ServSafe. Familiarity with online ordering systems, scheduling software, and basic point-of-sale (POS) technology is typically required. Strong communication, attention to detail, and customer service skills help you succeed in a virtual or remote environment. These skills ensure efficient coordination, high-quality service, and compliance with safety regulations in a remote food service setting.
What are the most commonly searched types of Food Service jobs in Springfield, MA? The most popular types of Food Service jobs in Springfield, MA are:
What job categories do people searching Remote Food Service jobs in Springfield, MA look for? The top searched job categories for Remote Food Service jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Food Service jobs? Cities near Springfield, MA with the most Remote Food Service job openings:
Infographic showing various Remote Food Service job openings in Springfield, MA as of July 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $33,628 per year, or $16.2 per hour.
Service Technician - Remote

Service Technician - Remote

Restaurant Technologies, Inc.

Springfield, MA • On-site, Remote

$31.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Restaurant Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

16th of 88 rated recycling and waste


Job description

Service Technician (Remote)
*** The Ideal Candidate will be located in Springfield, MA or the immediate surrounding area ***
Location: The RTI Depot is located in East Rutherford, NJ.
Schedule: 4/10s, Monday, Tuesday, Thursday, Friday, 6:00 AM - 4:00 PM
Compensation: $31.50 per hour + Shift Differential + Quarterly Safety Bonus.
Shift Differential: Additional $2.00 per hour available for nights and weekend shifts - specific hours and day of the week apply.
Overtime: 1.5x your hourly rate for over 40 hours per week.
Safety Bonus Potential: $4,000 annual bonus potential (Safety Bonus - up to $1,000 potential per Quarter).
Benefits: Medical, Dental, Vision, Paid Holidays, Paid Time Off, Matching 401K, Life Insurance and other benefits paid for and/or offered by company.
The Service Technician plays a critical role in the success of Restaurant Technologies. Our Service Technicians are responsible for the installation and servicing of our advanced equipment in locations throughout the food service industry. As a Service Technician with Restaurant Technologies, you'll install our core products for new customers and assist with customer training through troubleshooting and servicing. For existing customers, you will be responsible for service, repair, and routine maintenance.
What's it like to work at Restaurant Technologies? See firsthand in our Day in the Life of a Service Technician video: https://www.youtube.com/watch?v=hmmlTUEmV-0
What Makes Restaurant Technologies a Great Place to Work:
  • Compensation:
    • $31.50 per hour + Shift Differential + OT + Quarterly Bonus up to $5200/yr
    • Opportunities to increase base pay with weekend shifts, tenure and level-up development programs

  • Available Shift(s):
    • 4/10s, Monday, Tuesday, Thursday, Friday, 6:00 AM - 4:00 PM

  • Benefits:
    • $0 premium Medical for single coverage or employer HSA contribution for family coverage!
    • Dental, Vision, Life and Disability Insurance, Tuition Reimbursement & more!
    • 401k with matching contribution up to 4.5% of your compensation
    • Paid Time Off and Paid Holidays.
    • $3,000 employee referral bonus program & $200 new customer referral program.
    • Growth & Opportunity! We have 41 locations nationwide and consistently see year-over-year growth.
    • Award Winning Culture! - Newsweek America's Greatest Workplaces Award + Newsweek America's Greatest Workplaces for Diversity + Newsweek American's Greatest Workplaces for Mental Wellbeing + Newsweek America's Most Patriotic Companies + Minneapolis St Paul Business Journal - Best Places to Work

Primary Job Accountabilities:
  • Responsible for installing and maintaining our products in a safe, timely, and accurate manner.
  • Meet and control operational goals and timelines- service labor per hour, first time right, 5S standards, etc.
  • Comply with internal processes and procedures as well as all local and federally regulated requirements including DOT, OSHA, and HACCP.
  • Maintain proper parts and supply levels in company service vehicles and proper paperwork standards.
  • Communicate with customers to ensure product performance meets customers' expectations.
  • Efficiently and professionally service customers' needs, training and coaching them on the system as needed.
  • Utilize iPhone apps to perform multiple functions in role (parts, customer notes, clocking in/out)
  • The position may include night installation work; the schedule will vary based on customer demand & install schedule.

Education, Requirements & Competencies:
Minimum Qualifications:
  • Must be 21 years of age with a valid driver's license
  • High School Diploma or Equivalent
  • This position requires the operation of a DOT-regulated vehicle, and candidates will be subject to passing a DOT-mandated pre-employment drug test. Please be advised, a positive result for any controlled substance will disqualify applicants; including marijuana (THC), even if it is legal under state or local law.
  • Ability to work within a team environment
  • Ability to problem solve customer issues for installation and service
  • Ability to perform basic mechanical and/or electrical duties
  • Strong customer focus and ability to respond to challenging customer situations in a positive manner
  • Must meet Restaurant Technologies' Fleet Safety requirements and maintain a clean driving record
  • Ability to carry 50 pounds by hand
  • Unrestricted ability to bend, stoop, squat, stand, walk, climb, twist, turn and reach out
  • Ability to climb up and down a ladder as high as 20 feet in the air

Preferred Qualifications:
  • Vocational Training

#LI-RB1
Inclusive Employer
At Restaurant Technologies, we celebrate diversity, believe in equity, and are committed to creating an inclusive environment for all employees; we're proud to be an Equal Employment Opportunity and Affirmative Action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law."
If you need assistance or an accommodation due to a disability, please contact us by email at RTCareers@rti-inc.com or call 1-888-796-4997.
Restaurant Technologies is a Military & Veteran friendly company.
Culture & Benefits
Our employees are the foundation of our success and we take care of them! Our comprehensive benefits include professional development, competitive health care coverage, incentives and a healthy work and life balance. We've cultivated an award-winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. We've earned recognition as a "Best Place to Work," by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on Minnesota's Fastest Growing Companies list. In addition, we've earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner.
Who We Are
Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 35,000 existing customers we are an established, profitable mid-sized company poised for double-digit growth in the coming year. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 41 metropolitan markets.

What Restaurant Technologies employees say

Benefits

Hours and flexibility

Workplace

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Restaurant Technologies logo

About Restaurant Technologies

Sourced by ZipRecruiter

Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 20,000 existing accounts we are an established, profitable mid -sized company poised for double-digit growth in the coming year.

Industry

Food services and drinking places

Company size

501 - 1,000 Employees

Headquarters location

Mendota Heights, MN, US

Year founded

1997