Job Title
ServiceNow Developer\System Administrator
Location
Remote
Description
The ServiceNow Developer and System Administrator supports, enhances, and maintains the ServiceNow platform. This dual-role position involves both backend development and platform administration to ensure the system remains scalable, secure, and aligned with organizational needs.
Essential Duties and Responsibilities
Please note: This position is part of a proposal effort and will be filled only upon contract award.
ยท Designs, develops, and implements custom solutions on the ServiceNow platform using JavaScript, Flow Designer, and ServiceNow Studio.
ยท Maintains and administers ServiceNow applications, modules, and update sets.
ยท Implements system enhancements, integrations, and new applications based on business requirements.
ยท Performs regular system audits, upgrades, and patching activities.
ยท Creates and maintains documentation for technical architecture, configuration, and user guides.
ยท Monitors system performance and resolve issues in a timely manner.
ยท Collaborates with cross-functional teams to support ITSM, HRSD, CMDB, and custom applications.
ยท Manages user roles, access control, and security configurations.
Travel
Work Schedule
Qualifications
ยท 4+ years of experience with ServiceNow development and system administration
ยท Proficiency with Glide API, Script Includes, Business Rules, and UI Policies
ยท Experience configuring and maintaining ServiceNow core modules (e.g., Incident, Change, Asset, CMDB)
ยท ServiceNow Certified System Administrator (CSA)
ยท Strong understanding of REST/SOAP integrations and data mapping
ยท Excellent troubleshooting, communication, and documentation skills
ยท ServiceNow Certified Application Developer (CAD), preferred
ยท Experience with ServiceNow ITOM, ITAM, or SecOps modules, preferred
ยท Prior experience in enterprise environments with CI/CD pipelines and agile methodologies, preferred
ยท Familiarity with Nuvolo or other industry-specific applications built on ServiceNow, preferred
Compensation
- $80,000- $160,000 annual. Salary is dependent upon experience level and qualifications/certifications
Benefits
- 401K Employer Matching
- Paid Time Off (PTO)
- Holidays
- Health Insurance
- Dental Insurance
- Vision Insurance
- Employer-paid Life Insurance
- Employer-paid AD&D Insurance
- Employee-paid voluntary benefits
- Employee development resources
Equal Opportunity Employer
Capital i is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on any protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Capital i makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Capital i is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at recruiting@capitali.us