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Remote Financial Aid Jobs in Raleigh, NC (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Career paths start between $14.50 and $15/hr plus bonus. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work ...

Kim Luxe Travel

Travel Customer Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Fully remote position with flexible hours * Training and ongoing support to help you succeed * Career growth opportunities within a growing travel agency * Access to travel benefits and exclusive ...

Kim Luxe Travel

Travel Customer Service

Durham, NC · Remote

$14.50 - $19.75/hr

Fully remote position with flexible hours * Training and ongoing support to help you succeed * Career growth opportunities within a growing travel agency * Access to travel benefits and exclusive ...

Hello Sunshine Travels

Customer Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible Schedule | About the Role: We're looking for an enthusiastic and detail-oriented Customer Service ...

Next Stop Travels

Travel Customer Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

Next Stop Travels

Travel Customer Representative

Durham, NC · On-site +1

$14.50 - $19.75/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

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Showing results 1-20

All JobsRemote Financial Aid JobsRemote Financial Aid Jobs in Raleigh, NC

Remote Financial Aid information

See Raleigh, NC salary details

$17.5K

$58.6K

$126.9K

How much do remote financial aid jobs pay per year?

As of Jun 10, 2026, the average yearly pay for remote financial aid in Raleigh, NC is $58,580.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $63,200.00 per year, depending on experience, location, and employer.

What Are Remote Jobs in Financial Aid?

Remote financial aid jobs involve working with students who are applying for financial aid for college or other educational institutions. Common job titles include financial aid counselors, officers, or advisors. Your duties may involve determining the eligibility of each student for grants, scholarships, student loans, or work-study programs. As a counselor or advisor, your responsibilities are to advise students on the phone or over the internet on the steps that they can take to obtain monetary assistance, taking into account their career plans and academic performance.

What is the difference between Remote Financial Aid vs Remote Financial Aid Coordinator?

AspectRemote Financial AidRemote Financial Aid Coordinator
CredentialsHigh school diploma or equivalent; some roles may require financial aid certificationsHigh school diploma; often requires financial aid certifications or related experience
Work EnvironmentRemote, often in educational institutions or financial servicesRemote, typically within educational institutions or colleges
Employer & Industry UsageUsed by colleges, universities, and financial aid organizations

Remote Financial Aid generally refers to roles involved in processing and managing financial aid applications remotely, while Remote Financial Aid Coordinator often involves overseeing the entire financial aid process, coordinating with students and staff. Both roles require similar credentials and are used in educational settings, but the coordinator position usually entails additional responsibilities in administration and communication.

What is a Remote Financial Aid specialist?

A Remote Financial Aid specialist is a professional who assists students and their families with navigating the financial aid process for educational institutions, but does so virtually rather than in person. Their responsibilities include helping applicants complete forms like the FAFSA, explaining different types of financial aid, and answering questions about grants, loans, and scholarships. By working remotely, they provide guidance and support via phone, email, or video conferencing, making it more convenient for clients to access assistance from anywhere.

What are the key skills and qualifications needed to thrive as a Remote Financial Aid Advisor, and why are they important?

To thrive as a Remote Financial Aid Advisor, you need expertise in financial aid regulations, application processes, and a background in higher education or student services, often supported by a relevant degree. Familiarity with student information systems (SIS), federal and state financial aid portals, and tools like Banner or FAFSA processing software is crucial. Strong communication, attention to detail, and problem-solving skills help you guide students remotely and ensure regulatory compliance. These skills and qualities are vital for accurately assisting students, maintaining data integrity, and supporting institutional goals in a virtual environment.

What are some common challenges faced by remote financial aid advisors, and how can they be overcome?

Remote financial aid advisors often face challenges such as maintaining clear communication with students, staying updated on evolving regulations, and managing confidential documents securely online. Overcoming these challenges involves utilizing secure digital platforms for document sharing, scheduling regular video or phone meetings to foster strong student relationships, and participating in ongoing training to stay current with policy changes. Effective time management and collaboration with colleagues through virtual team meetings also help ensure consistent support and workflow.
More about Remote Financial Aid jobs
What are the most commonly searched types of Financial Aid jobs in Raleigh, NC? The most popular types of Financial Aid jobs in Raleigh, NC are:
What are popular job titles related to Remote Financial Aid jobs in Raleigh, NC? For Remote Financial Aid jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Financial Aid jobs in Raleigh, NC look for? The top searched job categories for Remote Financial Aid jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Financial Aid jobs? Cities near Raleigh, NC with the most Remote Financial Aid job openings:
Remote Financial Aid jobs near you
Infographic showing various Remote Financial Aid job openings in Raleigh, NC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $58,580 per year, or $28.2 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

Afni, Inc.

Raleigh, NC • On-site, Remote

$15.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Afni rating

7.0

Company rating: 7.0 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

17th of 71 rated call and contact centers

Job description

Career paths start between $14.50 and $15/hr plus bonus.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here!
Key Qualifications
  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM - 01:00AM CST.
  • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM - 01:00AM CST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

Afni is currently hiring in the following states. You must live in one of these states:
  • Alabama
  • Georgia
  • North Carolina
  • South Carolina
  • Texas
  • Wisconsin
  • Iowa

What You Need to Thrive in Our Remote Environment:
  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

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