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Remote Financial Aid Jobs in Texas (NOW HIRING)

Abilene Christian University

Financial Aid Advisor

Dallas, TX · On-site +1

$20 - $25.75/hr

Financial Aid Advisors (FAAs) are responsible for the verification of student aid eligibility, packaging of student aid, providing financial aid counseling, and facilitating problem-solving with ...

Harris

... or aid in the overall implementation process. * Maximize and maintain current knowledge and ... Financial/Accounting knowledge. * Previous project management. * Knowledge of relational databases ...

Harris

... or aid in the overall implementation process. * Maximize and maintain current knowledge and ... Financial/Accounting knowledge. * Previous project management. * Knowledge of relational databases ...

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Remote Financial Aid information

What Are Remote Jobs in Financial Aid?

Remote financial aid jobs involve working with students who are applying for financial aid for college or other educational institutions. Common job titles include financial aid counselors, officers, or advisors. Your duties may involve determining the eligibility of each student for grants, scholarships, student loans, or work-study programs. As a counselor or advisor, your responsibilities are to advise students on the phone or over the internet on the steps that they can take to obtain monetary assistance, taking into account their career plans and academic performance.

What is the difference between Remote Financial Aid vs Remote Financial Aid Coordinator?

AspectRemote Financial AidRemote Financial Aid Coordinator
CredentialsHigh school diploma or equivalent; some roles may require financial aid certificationsHigh school diploma; often requires financial aid certifications or related experience
Work EnvironmentRemote, often in educational institutions or financial servicesRemote, typically within educational institutions or colleges
Employer & Industry UsageUsed by colleges, universities, and financial aid organizations

Remote Financial Aid generally refers to roles involved in processing and managing financial aid applications remotely, while Remote Financial Aid Coordinator often involves overseeing the entire financial aid process, coordinating with students and staff. Both roles require similar credentials and are used in educational settings, but the coordinator position usually entails additional responsibilities in administration and communication.

What is a Remote Financial Aid specialist?

A Remote Financial Aid specialist is a professional who assists students and their families with navigating the financial aid process for educational institutions, but does so virtually rather than in person. Their responsibilities include helping applicants complete forms like the FAFSA, explaining different types of financial aid, and answering questions about grants, loans, and scholarships. By working remotely, they provide guidance and support via phone, email, or video conferencing, making it more convenient for clients to access assistance from anywhere.

What are the key skills and qualifications needed to thrive as a Remote Financial Aid Advisor, and why are they important?

To thrive as a Remote Financial Aid Advisor, you need expertise in financial aid regulations, application processes, and a background in higher education or student services, often supported by a relevant degree. Familiarity with student information systems (SIS), federal and state financial aid portals, and tools like Banner or FAFSA processing software is crucial. Strong communication, attention to detail, and problem-solving skills help you guide students remotely and ensure regulatory compliance. These skills and qualities are vital for accurately assisting students, maintaining data integrity, and supporting institutional goals in a virtual environment.

What are some common challenges faced by remote financial aid advisors, and how can they be overcome?

Remote financial aid advisors often face challenges such as maintaining clear communication with students, staying updated on evolving regulations, and managing confidential documents securely online. Overcoming these challenges involves utilizing secure digital platforms for document sharing, scheduling regular video or phone meetings to foster strong student relationships, and participating in ongoing training to stay current with policy changes. Effective time management and collaboration with colleagues through virtual team meetings also help ensure consistent support and workflow.
More about Remote Financial Aid jobs
What are the most commonly searched types of Financial Aid jobs in Texas? The most popular types of Financial Aid jobs in Texas are:
What are popular job titles related to Remote Financial Aid jobs in Texas? For Remote Financial Aid jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Financial Aid jobs in Texas look for? The top searched job categories for Remote Financial Aid jobs in Texas are:
What cities in Texas are hiring for Remote Financial Aid jobs? Cities in Texas with the most Remote Financial Aid job openings:
Remote Financial Aid jobs near you
Infographic showing various Remote Financial Aid job openings in Texas as of July 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution.
Financial Aid Advisor

Financial Aid Advisor

Abilene Christian University

Dallas, TX • On-site, Remote

$20 - $25.75/hr

Full-time

Posted 4 days ago

Job description

ACU is affiliated with the fellowship of the Church of Christ. This position requires the employee to be a professing Christian and to be willing to support the Christian mission of ACU.
Responsible for student customer service, advising students to financial aid and accounts receivable processes. The role focuses on providing optimal student experience related to students financing their education. The position communicates with students regarding their options and ensures financial processes are complete in compliance with established guidelines.
Financial Aid Advisors (FAAs) are responsible for the verification of student aid eligibility, packaging of student aid, providing financial aid counseling, and facilitating problem-solving with students, student spouses, and parents. FAAs manage student accounts to ensure financial settlement/clearance is in place for all new, continuing, and returning students. FAAs also participate in university-wide retention and persistence efforts.
Basic Responsibilities
  • Financial Settlement/Clearance
  • Caseload Management
  • Department Operations

Essential Duties
Other duties may be assigned. Reasonable accommodations may be made to enable individuals to perform the essential functions.
  • Financial Settlement/Clearance
    • Packages and awards student financial aid in accordance with institutional and governmental policies and regulations.
    • Maintains a thorough knowledge of federal, state, and institutional financial aid topics to counsel students and parents about receiving and maintaining eligibility for financial aid and scholarships at ACU
    • Assists in the support of new students through the onboarding process: conducting welcome calls, attending grad team meetings, reviewing students' accounts and communicating clear next steps for the student and internal teams.
    • Advise students regarding institutional financial policies, procedures, and payment options
    • Maintain ongoing communication with students, focusing most heavily on students lacking financial settlement/clearance, those with delinquent accounts, or financial holds.
    • Assist students in making informed decisions by providing ethical, timely, accurate, and comprehensive financial information and student resources
    • Use critical thinking and problem-solving skills to address and resolve student issues and ensure positive student experiences. Address potential and/or current student concerns and seek appropriate resolution to problems
    • Assist students by performing appropriate follow-up and coordination with team members. This includes working with employees in a team environment and providing accurate student information and assistance to other team members in and/or outside of their functional area
    • Communicate effectively with potential and/or current students via telephone, email, video calls, and/or in-person.
    • Ensure students are in compliance with financial policies and procedures
    • Pro-rate federal loan pre and post disbursment

  • Caseload Management
    • Attend scheduled cross-departmental meetings with Admissions, Student Success, and Training/Development, as requested to manage the caseload
    • Monitor student participation and progress through their active enrollment to ensure that students are in alignment with University financial policies
    • Review, document, and monitor student financial plan information on an ongoing basis to resolve issues and facilitate student success; report any data integrity issues found
    • Maintain accurate and up to date performance metrics for student caseload

  • Department Operations
    • Communicate regularly with supervisor on feedback regarding any issues within the team relating to (but not confined to) workflows, work volumes, operational issues/matters, IT issues/matters, training requirements, enhancement requests, etc.
    • Collaborate frequently with other Student Financial Services team members (Dallas SFS, Abilene SFS, and Wildcat Central) for billing, needs analysis, verification, and other financial aid regulatory support.
    • Attend and participate in professional training and mentorship
    • Monitor personal Key Performance Indicators and retention rate with a focus on continuous improvement

Professional Development Requirements
  • Skills
    • Exceptional interpersonal communication skills, both verbal and written
    • Strong planning, organizational, and time management skills
    • Utilizes critical thinking and problem-solving skills
  • Training
    • High-level knowledge of the higher education and student development theory
    • Computer literate and able to learn proprietary software applications including but not limited to:
      • SalesForce
      • Banner
      • TalkDesk
      • Microsoft Suite

Qualifications
Professional
  • Bachelor's degree required.
  • Ability to travel, must possess a valid driver's license
  • Able to work flexible hours conducive to contacting students when available.
  • Minimum of 2 years of Higher Education Experience. Financial aid advising experience preferred

Personal
  • Goal-oriented and driven to assist people with meeting their educational goals
  • Self-motivated with the ability to successfully work independently or in a team environment
  • Must be student and advisor oriented and have the ability to perform multiple tasks efficiently and effectively
  • Motivating others by creating a climate in which people can succeed
  • Collaborative within a team environment
  • Is dedicated to meeting the expectations and requirements of internal and external stakeholders
  • Maintains professional appearance (i.e. neat and orderly attire) and work environment (I.e. clean and organized dedicated workspace with professional background).
  • Ability to adapt in a fast-paced and dynamic environment
  • Supports and upholds all student-facing university policies
  • Demonstrates personal and professional integrity
  • Displays public support and pride in university initiatives, and assists others in seeing the positive aspects of ACU
  • Complies with all ACU employee policies and procedure

Physical Requirements
  • Must be able to use a telephone or headset equipment. Work is performed in an office environment.
  • May be required to the manual operation of general office equipment and lift up to 30 pounds
  • Limited travel may be required - locations vary and some overnight travel may be necessary

ACU does not unlawfully discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law.
ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets. Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions. As a current employee, it will be determined if you need an additional background check upon your hire.

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