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Remote Customer Success Assistant Jobs in Texas (NOW HIRING)

Stryker

Customer Success Manager (Remote)

Flower Mound, TX · Remote

$116K - $193K/yr

Remote The Customer Success Manager helps customers achieve their strategic objectives and extracts maximum value from their investment in the Stryker Vocera portfolio. They drive solution adoption ...

AxisCare

Customer Success Manager

Waco, TX · Remote

Remote Position Type: Full-Time Position Summary As a Customer Success Manager, you will be responsible for nurturing and growing our relationships with high-value clients. Your primary objective ...

Melio

Customer Success Manager

Austin, TX · Remote

Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any ...

Arva Intelligence

Customer Success Manager

Houston, TX · On-site +1

$85K - $115K/yr

Remote Travel: Up to 25% travel Level: 4 (Experience Contributor) or 5 (Senior) Base Salary Range: $85K - $115K (not including benefits) General Position Description The Customer Success Manager is ...

Kastle Systems

Customer Success Manager

Dallas, TX · Remote

Kastle's integrated security solution, including access control, video, and remote video monitoring ... The primary objective of the Systems Sales Consultant is manage and assist our sales team in ...

Vehlo

Customer Success Manager, Senior

Dallas, TX · On-site +1

Sr. Customer Success Manager About Vehlo: We started Vehlo in 2019 with a simple goal: to be the ... This role may be performed in a remote, hybrid, or office-based environment depending on business ...

Ryan Consulting

Customer Success Manager

Dallas, TX · On-site +1

... Success Manager to own the full customer lifecycle for Ryan software customers, from post-sale ... This position is open to remote. Core Responsibilities * Deliver a world-class customer experience ...

VEHLO

Customer Success Manager, Senior

Dallas, TX · On-site +1

Sr. Customer Success Manager About Vehlo: We started Vehlo in 2019 with a simple goal: to be the ... This role may be performed in a remote, hybrid, or office-based environment depending on business ...

Ryan, LLC

Customer Success Manager

Dallas, TX · On-site +1

... Success Manager to own the full customer lifecycle for Ryan software customers, from post-sale ... This position is open to remote. Core Responsibilities * Deliver a world-class customer experience ...

Tax.com

Customer Success Manager

Dallas, TX · On-site +1

... Success Manager to own the full customer lifecycle for Ryan software customers, from post-sale ... This position is open to remote. Core Responsibilities * Deliver a world-class customer experience ...

Harris

$25 - $26.50/hr

You will also assist with reporting as needed (downloading/creating and distributing). NOTE: This ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...

New

Harris

$25 - $26.50/hr

You will also assist with reporting as needed (downloading/creating and distributing). NOTE: This ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...

New

NinjaOne

Customer Success Manager, SLED

Austin, TX · On-site +1

About the Role As aSLED Customer Success ManageratNinjaOne, you will play a pivotal role in driving ... and remote workforce enablement, to positionNinjaOneas the ideal solution. * Relationship ...

Intuit

Customer Success Manager (Services)

Frisco, TX · On-site +1

The QuickBooks Services Customer Success team is focused on engaging, driving value and feature ... California Remote (Not Bay Area) $126,000- $170,500 Illinois Remote $114,000- $154,500 Mountain ...

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All JobsCustomer Success JobsRemote Customer Success Assistant JobsRemote Customer Success Assistant Jobs in Texas

Remote Customer Success Assistant information

What is the difference between Remote Customer Success Assistant vs Remote Customer Support Specialist?

AspectRemote Customer Success AssistantRemote Customer Support Specialist
CredentialsBasic customer service skills, CRM familiarityTechnical troubleshooting, product knowledge
Work EnvironmentCollaborates with customer success teams, proactive engagementResponds to support tickets, reactive problem solving
Employer & Industry UsageUsed in SaaS, subscription services, client retention rolesCommon in tech, e-commerce, service industries
Search & Comparison IntentCustomer retention, onboarding supportIssue resolution, technical support

The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

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The most popular types of Remote Customer Success jobs in Texas are:

What are popular job titles related to Remote Customer Success Assistant jobs in Texas?

For Remote Customer Success Assistant jobs in Texas, the most frequently searched job titles are:

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The top searched job categories for Remote Customer Success Assistant jobs in Texas are:

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Remote Customer Success Assistant jobs near you

Remote Customer Success & Benefits Representative - Career Growth

American Income Life Insurance Company

Dallas, TX • On-site, Remote

$90K - $120K/yr

Full-time

Re-posted 4 days ago

Job description

AO Globe Life is seeking experienced, people-focused professionals to join our remote team. This opportunity is ideal for individuals with backgrounds in management, client service, operations, or consulting who want to apply their leadership mindset in a flexible, fully remote environment.
In this role, you will assist individuals and families across the United States in understanding and accessing supplemental benefit programs designed to provide financial protection and peace of mind.
You will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through available options while delivering a high level of client service.
Our organization provides structured training, ongoing mentorship, and a collaborative team environment that supports professional growth and leadership development.
Responsibilities
Key responsibilities include:
  • Connecting with individuals who have expressed interest in learning about benefit programs
  • Scheduling and conducting virtual consultations with clients via Zoom
  • Listening carefully to client needs and helping identify appropriate benefit options
  • Explaining available coverage and guiding clients through the enrollment process
  • Maintaining organized digital records of client interactions and documentation
  • Providing follow-up support to ensure a positive client experience
  • Participating in team meetings, mentorship programs, and ongoing professional development
  • Collaborating with colleagues to share best practices and support team success

This role requires professionalism, strong time management, and the ability to work independently while contributing to a collaborative team culture.
Qualifications
Successful candidates typically demonstrate:
  • Strong communication and relationship-building skills
  • Experience in leadership, client service, consulting, operations, or management environments
  • High attention to detail and strong organizational abilities
  • Confidence using virtual meeting platforms and digital tools
  • Self-motivation and accountability in a remote work environment
  • A service-focused mindset and a genuine desire to help others

Experience in customer service, consulting, sales leadership, or client success roles is helpful but not required.
Requirements
  • Must be legally authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with a functioning webcam
  • Quiet and professional workspace suitable for virtual meetings
Training and Support
AO Globe Life provides structured onboarding and mentorship designed to help professionals succeed in a remote environment. Training includes product knowledge, compliance standards, client engagement strategies, and ongoing professional development.
Weekly training sessions and leadership development opportunities help team members strengthen communication skills, expand their expertise, and prepare for long-term career advancement.
What You Can Expect
Team members enjoy the flexibility of working from anywhere in the United States while remaining connected through training, mentorship, and collaboration.
Our organization emphasizes professionalism, reliability, and long-term growth. Many professionals find fulfillment in the combination of meaningful client interactions, continuous learning, and opportunities for career advancement.
Who Thrives in This Role
This opportunity is well suited for professionals who:
  • Value service and professionalism in client interactions
  • Have experience managing responsibilities independently
  • Communicate clearly and build trust with clients and colleagues
  • Are growth-minded and open to mentorship and leadership development
  • Enjoy working collaboratively while maintaining personal accountability

No prior experience in the insurance or benefits industry is required. A strong work ethic and willingness to learn are the most important qualities for success.
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families across the United States.
Our remote-first organization focuses on service, leadership development, and meaningful career opportunities for professionals nationwide.

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