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Remote File Clerk Jobs in Washington (NOW HIRING)

Kastle Systems

Customer Care Rep. I

Falls Church, VA · Remote

$35K - $50K/yr

Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building ...

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All JobsFile Clerk JobsRemote File Clerk JobsRemote File Clerk Jobs in Washington

Remote File Clerk information

See Washington salary details

$13

$20

$26

How much do remote file clerk jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote file clerk in Washington is $20.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $21.49 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a remote file clerk?

To thrive as a Remote File Clerk, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic filing systems, document management software, and cloud storage platforms is often required. Excellent time management, self-motivation, and clear written communication are valuable soft skills in this role. These qualifications are important to ensure the accurate handling, storage, and retrieval of critical documents from a remote setting.

What is a remote file clerk?

A Remote File Clerk is responsible for organizing, managing, and maintaining digital and electronic documents for a company or organization. Their duties typically include data entry, document classification, file organization, and ensuring records are easily accessible. They may also retrieve files, update records, and follow company policies for document security and confidentiality. This role requires strong attention to detail, organizational skills, and proficiency with document management software. Remote File Clerks work from home, communicating with team members via email, chat, or virtual meetings.

What are common challenges remote file clerks face, and how can they be addressed?

Remote file clerks often encounter challenges such as managing high document volumes, maintaining accuracy with limited in-person supervision, and ensuring secure file sharing. Staying organized with digital tools, adhering to established filing protocols, and setting regular check-ins with team members can help overcome these obstacles. It’s also important to have a reliable internet connection and a dedicated workspace for uninterrupted work. Many companies provide onboarding and training resources to help remote clerks succeed and feel connected to their team.

What are the most commonly searched types of File Clerk jobs in Washington?

The most popular types of File Clerk jobs in Washington are:

What are popular job titles related to Remote File Clerk jobs in Washington?

For Remote File Clerk jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Remote File Clerk jobs in Washington look for?

The top searched job categories for Remote File Clerk jobs in Washington are:

What cities in Washington are hiring for Remote File Clerk jobs?

Cities in Washington with the most Remote File Clerk job openings:

Remote File Clerk jobs near you
Infographic showing various Remote File Clerk job openings in Washington as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $41,784 per year, or $20.1 per hour.

Customer Service Representative

VIATEQ Corporation

Mclean, VA • Remote

$12.77 - $21/hr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New

Job description

VIATEQ Corporation is looking for a dedicated and motivated Customer Service Representative to provide top-tier service and support to our various clients. In this role, you will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring a positive experience. Our ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering exceptional service. This is a remote role, and you will need to have a strong and reliable internet connection to work from home. A member of our recruiting team will review our contracts available at VIATEQ and determine which is the best fit for you.


Responsibilities:

  • Answer inbound and outbound calls in a timely and professional manner to resolve customer inquiries, complaints, and issues based on client instructions.
  • Identify customer concerns or problems and offer effective solutions to ensure customer satisfaction.
  • Provide accurate answers to customer questions and provide timely, effective solutions.
  • Resolve customer issues or concerns, ensuring a satisfactory resolution.
  • Maintain up-to-date records of calls including actions taken and follow-up requirements.
  • Ensure confidentiality and privacy during all phone interactions.
  • Adhere to quality assurance guidelines, ensuring all calls are handled in a timely, courteous, and effective manner.
  • Use various technical systems, including desktop computers, call center software, phones, and the internet, to track and resolve customer issues.
  • Collaborate with team members to resolve complex customer issues and ensure customer needs are met.
  • Maintain sufficient reliable private internet connection, not supplied by the use of cellular data, with the ability to hardwire via ethernet cable


Basic Qualifications:

  • High School Diploma or GED
  • Strong communication skills
  • Strong customer service skills
  • Strong problem-solving skills
  • Strong computer skills
  • Ability to multi-task
  • Ability to sit for extended periods of time
  • Ability to pass a background check
  • Strong internet connection due to the remote nature of this role


Preferred Qualifications:

  • Fluently bilingual in Spanish
  • Previous experience as a Customer Service Representative
  • License(s) in Insurance, Healthcare, and/or Finance
  • Previous Public Trust Clearance or ability to pass a Public Trust Clearance (for government clients only)


Compensation Range:

$12.77 - 21.00 per hour. This represents the typical compensation range for this position based on experience, location, and other factors.


About VIATEQ:

VIATEQ is a proactive provider of collaborative solutions for federal government agencies. Our collaborative service framework and flexibility allow employees, customers, and business partners to work together successfully anywhere, anytime. VIATEQ's service areas also allow government agencies to respond to competitive pressures and achieve new performance levels.

VIATEQ offers competitive compensation and a strong benefits package, including comprehensive healthcare, 401(k), paid time off, flexible spending accounts, professional development reimbursement, and other benefits for you and your family.


Equal Opportunity Statement:

VIATEQ provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, and retaliation in accordance with applicable federal, state, and local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.