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Remote Federal Government Call Center Jobs in Riverside, CA

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Remote Federal Government Call Center information

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$26

How much do remote federal government call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote federal government call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is a remote federal government call center?

A Remote Federal Government Call Center job involves providing customer service and support for federal agencies while working from home or another remote location. Employees handle inquiries, provide information, and assist callers regarding government programs, benefits, or services. These positions require strong communication skills, knowledge of federal agency procedures, and the ability to use specialized software for managing calls and records. Remote call center agents often follow strict privacy and security protocols due to the sensitive nature of the information they handle.

What are the key skills and qualifications needed to thrive as a remote federal government call center representative, and why are they important?

To thrive as a Remote Federal Government Call Center Representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes federal security clearances are typically required. Excellent verbal communication, patience, and the ability to remain calm under pressure are standout soft skills for this role. These competencies are essential to ensure accurate information delivery, maintain compliance with federal protocols, and provide efficient support to citizens.

What are some common challenges faced when working in a remote federal government call center, and how can I prepare for them?

Working in a remote federal government call center often involves managing a high volume of inquiries from citizens, which can sometimes be repetitive or emotionally challenging. You may also need to quickly learn and adapt to complex federal policies and procedures, while maintaining clear communication and empathy. Staying organized, utilizing available training resources, and developing strong time management skills are key to overcoming these challenges. Additionally, being proactive in seeking support from your supervisors and collaborating with teammates through virtual channels can help ensure success.

What is the difference between Remote Federal Government Call Center vs Remote Customer Service Representative?

AspectRemote Federal Government Call CenterRemote Customer Service Representative
CredentialsTypically requires security clearance and federal-specific trainingGenerally requires customer service experience and basic computer skills
Work EnvironmentGovernment facilities or secure remote setups, adhering to strict protocolsVarious industries, often in corporate or private sectors, with flexible remote setups
Employer & IndustryFederal government agenciesPrivate companies, retail, tech, and service industries
Search & Comparison IntentUnderstanding federal-specific roles, security, and credentialsGeneral customer service roles, flexibility, and industry options

The Remote Federal Government Call Center involves working for government agencies with security clearances and federal protocols, whereas Remote Customer Service Representatives serve private sector clients with a focus on customer support. Both roles require communication skills but differ in credentials, work environment, and employer type.

What are the most commonly searched types of Federal Government Call Center jobs in Riverside, CA?

The most popular types of Federal Government Call Center jobs in Riverside, CA are:

What are popular job titles related to Remote Federal Government Call Center jobs in Riverside, CA?

For Remote Federal Government Call Center jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Remote Federal Government Call Center jobs in Riverside, CA look for?

The top searched job categories for Remote Federal Government Call Center jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Remote Federal Government Call Center jobs?

Cities near Riverside, CA with the most Remote Federal Government Call Center job openings:

Remote Federal Government Call Center jobs near you

Robotics Autonomy Engineer-Planning and Control-Federal

FieldAI

Irvine, CA • On-site, Remote

$70K - $300K/yr

Full-time

Re-posted 8 days ago

Job description

Who are We?

Field AI is transforming how robots interact with the real world. We are building risk-aware, reliable, and field-ready AI systems that address the most complex challenges in robotics, unlocking the full potential of embodied intelligence. We go beyond typical data-driven approaches or pure transformer-based architectures, and are charting a new course, with already-globally-deployed solutions delivering real-world results and rapidly improving models through real-field applications.

Learn more at https://fieldai.com.

About the Job

Field AI is building the future of autonomy, from rugged terrain to real-world deployment. We are on a mission to develop intelligent, adaptable robotic systems that operate beyond simulation and thrive in unpredictable environments. 

As our Robotics Autonomy Engineer – Planning and Control, you will design, implement, and deploy advanced motion planning and control algorithms that enable our robots to move with precision, robustness, and efficiency across diverse environments. You will work on navigation, trajectory generation, and motion control for robotic platforms ranging from wheeled and legged systems to complex humanoid architectures. If enabling robots to navigate challenging, dynamic environments excites you, and you want to work where your code works in the physical world - this is your role. This is Field AI.

What You’ll Get To Do

1. Develop Robust Motion Planning Algorithms

  • Design, develop, and refine motion and navigation planning algorithms for challenging real-world scenarios such as narrow passages, dynamic obstacles, and complex environments.

  • Design optimization-driven approaches for path and trajectory generation that ensure smooth, reliable, and efficient robot navigation across modalities.

  • Ensure scalability, reusability, and adaptability of planning approaches across diverse deployment contexts.

2. Advance Control and Planning Integration

  • Develop and tune control algorithms that ensure precise trajectory tracking and stable operation across different robotic systems.

  • Collaborate across autonomy layers to ensure seamless coordination between perception, planning, and control for robust real-world performance.

3. Validate and Test Across the Stack

  • Build and maintain testing pipelines from unit-level validation to full robot deployment.

  • Utilize simulation and testing environments for algorithm evaluation, benchmarking, and regression validation.

  • Analyze real-world telemetry to diagnose issues, identify improvements, and enhance algorithm robustness.

4. Diagnose and Improve Field Performance

  • Investigate and resolve issues arising from field deployments through structured data analysis and debugging.

  • Deliver targeted improvements that address specific challenges while maintaining general-case reliability and performance.

What You Have

  • Master’s degree or higher in Robotics, Computer Science, Mechanical/Electrical Engineering, or a related field (PhD a plus).

  • Strong understanding of motion planning, trajectory generation, and control systems.

  • Experience developing algorithms for one or more robotic systems (wheeled, legged, wheeled-legged, humanoid).

  • Familiarity with motion planning libraries like OMPL, MoveIt, Nav2 stack etc

  • Solid programming skills in C++ and Python on Linux-based systems.

  • Familiarity with robotics middleware such as ROS/ROS 2.

  • Experience with robot sensors including LiDARs, stereo/depth cameras, IMUs, GPS, wheel encoders.

  • Ability to work on US government project

The Extras That Set You Apart

  • Exposure to real-world deployment of autonomous systems.

  • Background in optimization, control, or numerical methods for trajectory planning.

  • Familiarity with learning-based or hybrid planning approaches.

  • Contributions to open-source planning or control frameworks.

  • Familiarity with safety-critical autonomy and industrial robotics use cases.

This position is for our FieldAI Federal Team.  This team works on projects connected to the U.S. government which requires U.S. Person eligibility.  A U.S. Person as defined by 22 C.F.R  §120.62 includes U.S. Citizen, U.S. National, lawful permanent residents (green card holders) refugee or asylee. 
 
Compensation and Benefits
Our salary range is between ($70,000 - $300,000 annual), but we take into consideration an individual's background and experience in determining final salary; base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience.  Also, while we enjoy being together on-site, we are open to exploring a hybrid or remote option.
 
Why Join Field AI?
We are solving one of the world’s most complex challenges: deploying robots in unstructured, previously unknown environments. Our Field Foundational Models™ set a new standard in perception, planning, localization, and manipulation, ensuring our approach is explainable and safe for deployment.
 
You will have the opportunity to work with a world-class team that thrives on creativity, resilience, and bold thinking. With a decade-long track record of deploying solutions in the field, winning DARPA challenge segments, and bringing expertise from organizations like DeepMind, NASA JPL, Boston Dynamics, NVIDIA, Amazon, Tesla Autopilot, Cruise Self-Driving, Zoox, Toyota Research Institute, and SpaceX, we are set to achieve our ambitious goals.
 
Be Part of the Next Robotics Revolution
To tackle such ambitious challenges, we need a team as unique as our vision — innovators who go beyond conventional methods and are eager to tackle tough, uncharted questions. We’re seeking individuals who challenge the status quo, dive into uncharted territory, and bring interdisciplinary expertise. Our team requires not only top AI talent but also exceptional software developers, engineers, product designers, field deployment experts, and communicators.
 
We are headquartered in always-sunny Irvine, Southern California and have US based and global teammates. 
 
Join us, shape the future, and be part of a fun, close-knit team on an exciting journey!
 
We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.