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Remote Federal Government Call Center Jobs in Riverside, CA

Kimco Staffing

Call Center Representative

Anaheim, CA · On-site +1

$21/hr

Call Center Representative (Inbound/Outbound) Hours : 8am - 4:45 pm Location: Huntington Beach, CA ... Have dependable internet access to facilitate hybrid remote and onsite. * Answer customer calls and ...

Kimco Staffing

Call Center Representative

Irvine, CA · On-site +1

$21/hr

Call Center Representative (Inbound/Outbound) Hours : 8am - 4:45 pm Location: Huntington Beach, CA ... Have dependable internet access to facilitate hybrid remote and onsite. * Answer customer calls and ...

loanDepot

Remote Mortgage Loan Officer

Irvine, CA · Remote

$12 - $18.17/hr

... our call center agents to recommend loan solutions in accordance with lending guidelines and ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding5 or more ...

loanDepot

Remote Mortgage Loan Officer

Irvine, CA · Remote

$12 - $18.17/hr

... our call center agents to recommend loan solutions in accordance with lending guidelines and ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

loanDepot

Remote Mortgage Loan Officer

Irvine, CA · Remote

... our call center agents to recommend loan solutions in accordance with lending guidelines and ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

Talkiatry

Psychiatrist (Remote)

Ontario, CA · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... E-Verify Talkiatry participates in E-Verify and will provide the federal government with your Form ...

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Remote Federal Government Call Center information

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$11

$18

$26

How much do remote federal government call center jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote federal government call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is a Remote Federal Government Call Center job?

A Remote Federal Government Call Center job involves providing customer service and support for federal agencies while working from home or another remote location. Employees handle inquiries, provide information, and assist callers regarding government programs, benefits, or services. These positions require strong communication skills, knowledge of federal agency procedures, and the ability to use specialized software for managing calls and records. Remote call center agents often follow strict privacy and security protocols due to the sensitive nature of the information they handle.

What are the key skills and qualifications needed to thrive as a Remote Federal Government Call Center Representative, and why are they important?

To thrive as a Remote Federal Government Call Center Representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes federal security clearances are typically required. Excellent verbal communication, patience, and the ability to remain calm under pressure are standout soft skills for this role. These competencies are essential to ensure accurate information delivery, maintain compliance with federal protocols, and provide efficient support to citizens.

What are some common challenges faced when working in a remote federal government call center, and how can I prepare for them?

Working in a remote federal government call center often involves managing a high volume of inquiries from citizens, which can sometimes be repetitive or emotionally challenging. You may also need to quickly learn and adapt to complex federal policies and procedures, while maintaining clear communication and empathy. Staying organized, utilizing available training resources, and developing strong time management skills are key to overcoming these challenges. Additionally, being proactive in seeking support from your supervisors and collaborating with teammates through virtual channels can help ensure success.

What is the difference between Remote Federal Government Call Center vs Remote Customer Service Representative?

AspectRemote Federal Government Call CenterRemote Customer Service Representative
CredentialsTypically requires security clearance and federal-specific trainingGenerally requires customer service experience and basic computer skills
Work EnvironmentGovernment facilities or secure remote setups, adhering to strict protocolsVarious industries, often in corporate or private sectors, with flexible remote setups
Employer & IndustryFederal government agenciesPrivate companies, retail, tech, and service industries
Search & Comparison IntentUnderstanding federal-specific roles, security, and credentialsGeneral customer service roles, flexibility, and industry options

The Remote Federal Government Call Center involves working for government agencies with security clearances and federal protocols, whereas Remote Customer Service Representatives serve private sector clients with a focus on customer support. Both roles require communication skills but differ in credentials, work environment, and employer type.

What are the most commonly searched types of Federal Government Call Center jobs in Riverside, CA? The most popular types of Federal Government Call Center jobs in Riverside, CA are:
What are popular job titles related to Remote Federal Government Call Center jobs in Riverside, CA? For Remote Federal Government Call Center jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Federal Government Call Center jobs in Riverside, CA look for? The top searched job categories for Remote Federal Government Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Federal Government Call Center jobs? Cities near Riverside, CA with the most Remote Federal Government Call Center job openings:
Remote Federal Government Call Center jobs near you
Call Center Representative

Call Center Representative

Kimco Staffing

Anaheim, CA • On-site, Remote

$21/hr

Full-time

Posted 13 days ago

Job description

Manufacturing company in the Huntington Beach area is seeking a Customer Service Representative. After 30 day training, you will work 2 days remotely (Mon/Fri). 
Job Title: Call Center Representative (Inbound/Outbound)
Hours: 8am - 4:45 pm 
Location: Huntington Beach, CA 
Pay: $21.00 per hour 
Job Description/ Essential Functions: 
The Customer Service Representative (CSR) is responsible for providing first-class customer service to all customers by using excellent, in-depth knowledge of company products as well as communicating effectively with team members of the customer service team in a remote work environment. 
Ind addition to these duties, the Customer Service Representative will also:
  
  • Have dependable internet access to facilitate hybrid remote and onsite.    
  • Answer customer calls and actively listen to identify their issues. 
  • Build customer relationships, earning their loyalty and trust. 
  • Enter customer orders and returns in ERP system. 
  • Troubleshoot problems and resolve a range of customer issues from estimating lead times, offering design options, discussing shipping options and resolving warranty concerns.
Attributes/Skills Required:
  • Ability to read, write, speak, and understand English fluently. 
  • Excellent interpersonal, organizational, and communication skills. 
  • Excellent verbal and written communication. 
  • Ability to explain things easily in ways that people can understand. 
  • A sense of urgency and efficiency in all tasks
To Apply: Email your resume for consideration

PandoLogic. Keywords: Call Center Representative, Location: Anaheim, CA - 92807 , PL: 603812644
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About Kimco Staffing

Sourced by ZipRecruiter

Kimco Staffing Services, Inc. was founded in 1986 by Kim I. Megonigal. Mr. Megonigal built Kimco from the ground up, on a Foundation of Integrity, Innovation, Excellent service and a Genuine concern for people. In the early years of the Company’s success, Kimco Office Professionals and Industrial Staffing paved the way for the incredible growth of Kimco. While Kimco enjoyed a solid reputation for Quality, Consistency and Unparalleled customer service, Mr. Megonigal saw the opportunity to create specialized practices that truly catered to the needs of his clients and candidates. We have helped more than 212,000 people find employment since 1986. You can count on Kimco Staffing Services to connect you with top employers and guide you every step of the way in your job search. With more than 30 years of award winning service.

Company size

1,001 - 5,000 Employees

Headquarters location

Irvine, CA, US

Year founded

1986

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