Job Title: Remote Customer Service Representative (SAP Experience Required)
Location: Remote (Client based in Rye, NY)
Position Type: Temp-to-Permanent
Pay Rate: $25–$31/hr DOE (Perm Salary up to $65K DOE)
Hours: 8:30am-5pm
Join a small but well-established manufacturing company with a reputation for quality and reliability. Our client values teamwork, adaptability, and excellent customer service.
Key Responsibilities:
- Serve as a primary point of contact for customers, handling communications via phone, email, and customer portals
- Enter and maintain customer orders in SAP, ensuring accuracy and timely processing
- Coordinate with logistics to follow up on order status and delivery
- Access and update customer portals as needed for forecasting, invoicing, and related tasks
- Collaborate as part of a two-person customer service team, supporting each other to meet customer needs
- Take on ad hoc assignments as required by the business
Requirements:
- Proven experience with SAP, especially in customer maintenance and order entry
- Strong communication and organizational skills
- Ability to work independently and as part of a small team
- Comfortable with remote work and flexibility to handle varied tasks
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Company Description
We don’t just want to find you a job, we want to help you achieve your goals. We do that with you, by listening to you. We take the time to discuss your needs, expectations and career objectives. We find out who you are as well as what you can do. And we call on our contacts in countless businesses and corporations to find the position that will fit your skills, your personality, and your potential.
We staff all levels of office staff, from entry-level clerical staff to organization management and everyone in between. We find employment opportunities for every vocation and aspiration – from accountants to graphic designers, administrative assistants to IT professionals, purchasing managers to event planners, receptionists to directors.
If you are a permanent job seeker, we’ll help you get your foot in the door and launch your dream career. Our experienced Talent Coordinators will advise you on everything you need to ace your interview, and negotiate the best possible salary and benefits package. Count on us to be advocates for you in your search.