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Remote Evening Call Center Jobs in Riverside, CA

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Remote Evening Call Center information

See Riverside, CA salary details

$11

$18

$26

How much do remote evening call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote evening call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is a remote evening call center?

Remote evening call center jobs involve handling customer service, technical support, or sales calls from home during evening hours. Employees use computers and phones to assist customers, answer questions, and resolve issues. These positions offer flexibility for those who prefer or require non-traditional work hours, making them ideal for students, parents, or individuals with daytime commitments. Companies often provide training and necessary equipment, but a reliable internet connection and quiet workspace are typically required.

What skills and qualifications are needed to thrive as a remote evening call center representative?

To thrive as a Remote Evening Call Center Representative, you need strong verbal communication, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is usually required. Outstanding patience, active listening, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities are essential to provide effective customer service, resolve issues efficiently, and maintain customer satisfaction during high-volume evening shifts.

What are common challenges faced by remote evening call center agents, and how can they be managed?

Remote evening call center agents often encounter challenges such as managing work-life balance due to late hours, maintaining motivation without in-person supervision, and handling complex customer interactions with limited immediate support. To address these issues, it's important to establish a dedicated workspace, adhere to a consistent schedule, and make use of communication tools to stay connected with team members and supervisors. Regular check-ins and access to online training resources can also help agents stay engaged and continuously improve their skills.

What is the difference between Remote Evening Call Center vs Remote Customer Service Representative?

AspectRemote Evening Call CenterRemote Customer Service Representative
CredentialsHigh school diploma or equivalent, sometimes training providedHigh school diploma or equivalent, customer service training often provided
Work EnvironmentHome-based, evening shifts, call handlingHome-based or office, flexible or standard hours, customer support
Industry UsageCustomer support, telecommunication, retailCustomer support across various industries like retail, tech, healthcare

The Remote Evening Call Center typically involves handling customer calls during evening hours, often requiring specific shift work and call handling skills. Remote Customer Service Representatives may work flexible hours and support customers across multiple industries. Both roles require strong communication skills and similar credentials, but the call center role emphasizes evening shifts and call management, while customer service reps may have more varied schedules and responsibilities.

What cities near Riverside, CA are hiring for Remote Evening Call Center jobs?

Cities near Riverside, CA with the most Remote Evening Call Center job openings:

Infographic showing various Remote Evening Call Center job openings in Riverside, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

Remote Licensed Mental Health Counselor - Substance Use Focus

Carson Counseling Center

Rancho Cucamonga, CA โ€ข Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New


Job description

Position Overview

The Carson Counseling Center is actively looking for a dedicated Licensed Mental Health Counselor who specializes in assisting individuals on their recovery journey from substance use disorders. This full-time, remote position empowers you to impact the lives of our patients and their families directly, fostering an environment where healing and rehabilitation are prioritized.

About the Organization

The Carson Counseling Center is a premier outpatient mental health facility located in Rancho Cucamonga, California, committed to providing high-quality care for individuals facing challenges related to substance use. Our practice utilizes evidence-based treatment models tailored to each patient's unique needs, ensuring that every individual receives comprehensive support throughout their recovery journey.

Work Environment

This role is structured as a remote telehealth position, allowing you to work from home while engaging with clients via virtual platforms. You will be part of a progressive team that values collaboration and continuous improvement, cultivating a supportive environment where mental health professionals can thrive. Typical working hours are Monday to Friday, from 8:00 AM to 4:00 PM, with some flexibility to accommodate evening sessions based on patient needs.

Key Responsibilities
  • Conduct comprehensive and compassionate assessments to evaluate the needs and goals of clients seeking treatment for substance use disorders.
  • Develop and implement individualized treatment plans that incorporate evidence-based therapeutic techniques.
  • Deliver one-on-one counseling sessions focusing on motivational interviewing and cognitive-behavioral strategies aimed at fostering recovery.
  • Facilitate engaging group therapy sessions that encourage peer support and shared experiences among clients.
  • Collaborate closely with psychiatrists, addiction specialists, and multidisciplinary teams to ensure cohesive, integrated care across all aspects of treatment.
  • Provide immediate support and crisis intervention during substance-related emergencies, employing de-escalation techniques and appropriate therapeutic responses.
  • Educate clients and their families on addiction awareness, recovery resources, and strategies to successfully navigate their journeys toward sobriety.
  • Maintain accurate, secure, and confidential patient records in compliance with legal and ethical standards while utilizing electronic health record (EHR) systems.
  • Engage actively in team meetings, case discussions, and professional development opportunities to enhance clinical skills and knowledge.
  • Stay informed of the latest advancements and best practices in substance use disorder treatment to provide high-quality care.
Patient Population / Client Focus

This position specifically addresses the needs of adults grappling with substance use disorders. Clients may come from various backgrounds and face diverse challenges, requiring a tailored approach in treatment. Our team is particularly focused on creating a non-judgmental space that promotes openness, trust, and healing.

Qualifications
  • A Master's degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited academic institution.
  • Current licensure as an LCSW, LPCC, or LMFT in the state of California.
  • Proficient understanding of substance use disorders, evidence-based treatments, and recovery-oriented philosophies.
  • Prior experience in providing individual and group therapy specifically in the context of addiction treatment.
  • Adept interpersonal and communication skills, coupled with an empathetic and non-judgmental attitude towards clients.
  • Strong adherence to ethical guidelines and an unwavering commitment to maintaining patient confidentiality.
  • Experience with electronic health record (EHR) systems and proficiency in various computer applications.
  • Ability to function effectively as part of a multidisciplinary team, appreciating diverse perspectives.
Preferred Experience
  • Previous work within substance use treatment programs or mental health environments.
  • Knowledge of community resources related to addiction recovery.
  • Engagement in ongoing education and training related to mental health and substance use.
Compensation and Benefits

We offer an attractive salary range of USD 115,000 to 130,000 per year, along with performance-based bonuses and a sign-on bonus for qualified candidates. Our comprehensive benefits package includes:

  • Health, dental, and vision insurance to support your well-being.
  • A retirement savings plan with employer-matching contributions to secure your future.
  • Generous paid time off (PTO) and holiday pay to ensure work-life balance.
  • Professional liability insurance coverage for peace of mind.
  • Opportunities for continuing education and skills development, encouraging career advancement.
  • A collaborative and supportive work environment fostering professional growth.
Career Growth Opportunities

As part of the Carson Counseling Center, you will have access to numerous opportunities for career advancement within our substance use disorders treatment program. We are committed to nurturing our staff's professional development through continued education, training, and exposure to innovative therapeutic practices.

Why Join Our Team

At the Carson Counseling Center, we pride ourselves on our mission to provide meaningful support to individuals facing the challenges of substance use. By joining our dedicated team of professionals, you will contribute to transformative change for clients and their families, making a real difference in the community. If you are passionate about mental health and driven to ensure success in recovery for those struggling with addiction, we invite you to apply.

Application Information

If you are interested in this rewarding opportunity, please submit your resume for consideration. We look forward to hearing from you and exploring the possibility of you joining our team.