$53.75 - $70.25/hr
Serve as an escalation resource for major network incidents, participate in the on-call rotation ... Strong understanding of remote-access VPN, SASE, Zero Trust Network Access, IPsec VPN, identity ...
$53.75 - $70.25/hr
Serve as an escalation resource for major network incidents, participate in the on-call rotation ... Strong understanding of remote-access VPN, SASE, Zero Trust Network Access, IPsec VPN, identity ...
$53.75 - $70.25/hr
Serve as an escalation resource for major network incidents, participate in the on-call rotation ... Strong understanding of remote-access VPN, SASE, Zero Trust Network Access, IPsec VPN, identity ...
Waynesville, MO · On-site +1
$16.75 - $22.75/hr
... collaboration or escalated decision-making. Qualified candidates for Clinical Admissions ... Proficiency in Microsoft Office It is a remote position, which will require occasional visits to ...
Waynesville, MO · On-site +1
$16.75 - $22.75/hr
... collaboration or escalated decision-making. Qualified candidates for Clinical Admissions ... Proficiency in Microsoft Office It is a remote position, which will require occasional visits to ...
... fully remote. In this role, you will have the opportunity to help build and lead world class ... escalation in response to major events such as workplace violence, natural disasters, and ...
... fully remote. In this role, you will have the opportunity to help build and lead world class ... escalation in response to major events such as workplace violence, natural disasters, and ...
... remote management tools * Own NaaS site monitoring -- track link health, power telemetry, and ... Serve as the first technical escalation point for issues routed up from the helpdesk -- network ...
Quick apply
... remote management tools * Own NaaS site monitoring -- track link health, power telemetry, and ... Serve as the first technical escalation point for issues routed up from the helpdesk -- network ...
Louisiana, MO · On-site +1
$23.37 - $31.15/hr
Resolves escalated issues from team members; may escalate issues to more experienced team members ... 15 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...
Louisiana, MO · On-site +1
$23.37 - $31.15/hr
Resolves escalated issues from team members; may escalate issues to more experienced team members ... 15 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...
Saint Louis, MO · On-site +1
Remote - Must reside in US This person will be an escalation point for our SSL certificate requests. They won't necessarily be on the forefront of request fulfillment but will be an escalation point ...
Saint Louis, MO · On-site +1
Remote - Must reside in US This person will be an escalation point for our SSL certificate requests. They won't necessarily be on the forefront of request fulfillment but will be an escalation point ...
Saint Louis, MO · Remote
$125K - $162K/yr
REMOTE Length: 6 months Start: 2 weeks Interview: Video Rate : 90-95/HR -- SHOW ME REQUIRED ... The individual must be able to be well organized, accustomed to managing escalations, excellent ...
Saint Louis, MO · Remote
$125K - $162K/yr
REMOTE Length: 6 months Start: 2 weeks Interview: Video Rate : 90-95/HR -- SHOW ME REQUIRED ... The individual must be able to be well organized, accustomed to managing escalations, excellent ...
Serve as a senior escalation point for complex production issues involving AI platforms, machine ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
Serve as a senior escalation point for complex production issues involving AI platforms, machine ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
Saint Louis, MO · Remote
$125K - $162K/yr
REMOTE Length: 6 months Start: 2 weeks Interview: Video Rate : 90-95/HR -- SHOW ME REQUIRED ... The individual must be able to be well organized, accustomed to managing escalations, excellent ...
Saint Louis, MO · Remote
$125K - $162K/yr
REMOTE Length: 6 months Start: 2 weeks Interview: Video Rate : 90-95/HR -- SHOW ME REQUIRED ... The individual must be able to be well organized, accustomed to managing escalations, excellent ...
Louisiana, MO · Remote
$87K - $103K/yr
Acts as primary escalation contact and drives resolution of operational and performance issues ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
Louisiana, MO · Remote
$87K - $103K/yr
Acts as primary escalation contact and drives resolution of operational and performance issues ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
You are the escalation path above the Project Manager and the person accountable when a priority ... Paid Time Off (vacation, sick leave, parental leave, and holidays). * 100% remote work. * The ...
You are the escalation path above the Project Manager and the person accountable when a priority ... Paid Time Off (vacation, sick leave, parental leave, and holidays). * 100% remote work. * The ...
Chesterfield, MO · Remote
$80K - $90K/yr
Work Environment Our remote work environment is designed to be flexible and collaborative. With a ... de-escalation techniques and supportive counseling. * Collaborate with other healthcare ...
Chesterfield, MO · Remote
$80K - $90K/yr
Work Environment Our remote work environment is designed to be flexible and collaborative. With a ... de-escalation techniques and supportive counseling. * Collaborate with other healthcare ...
... an escalation point for complex account issues while partnering with Trust Administration ... remote offices, ensuring consistent trust administration practices and adherence to policies and ...
... an escalation point for complex account issues while partnering with Trust Administration ... remote offices, ensuring consistent trust administration practices and adherence to policies and ...
Chesterfield, MO · Remote
$80K - $90K/yr
Work Environment Our remote work environment is designed to be flexible and collaborative. With a ... de-escalation techniques and supportive counseling. * Collaborate with other healthcare ...
Chesterfield, MO · Remote
$80K - $90K/yr
Work Environment Our remote work environment is designed to be flexible and collaborative. With a ... de-escalation techniques and supportive counseling. * Collaborate with other healthcare ...
Saint Louis, MO · On-site +1
$65K - $75K/yr
Fully Remote Salary: $65,000-$75,000 per year Schedule: Monday-Friday Job Summary We are looking ... Identify safety concerns and follow established escalation procedures. * Collaborate with clinical ...
Saint Louis, MO · On-site +1
$65K - $75K/yr
Fully Remote Salary: $65,000-$75,000 per year Schedule: Monday-Friday Job Summary We are looking ... Identify safety concerns and follow established escalation procedures. * Collaborate with clinical ...
Saint Louis, MO · Remote
$65K - $75K/yr
Fully Remote Salary: $65,000-$75,000 per year Schedule: Monday-Friday Job Summary We are looking ... Identify safety concerns and follow established escalation procedures. * Collaborate with clinical ...
Saint Louis, MO · Remote
$65K - $75K/yr
Fully Remote Salary: $65,000-$75,000 per year Schedule: Monday-Friday Job Summary We are looking ... Identify safety concerns and follow established escalation procedures. * Collaborate with clinical ...
MO · Remote
$47K - $67K/yr
Manage escalations and resolve complex claims issues involving members, providers, and pharmacies ... This is a remote work from home position. * Leadership within a high-volume audit processing ...
MO · Remote
$47K - $67K/yr
Manage escalations and resolve complex claims issues involving members, providers, and pharmacies ... This is a remote work from home position. * Leadership within a high-volume audit processing ...
MO · Remote
$47K - $67K/yr
Manage escalations and resolve complex claims issues involving members, providers, and pharmacies ... This is a remote work from home position. * Leadership within a high-volume audit processing ...
MO · Remote
$47K - $67K/yr
Manage escalations and resolve complex claims issues involving members, providers, and pharmacies ... This is a remote work from home position. * Leadership within a high-volume audit processing ...
Kansas City, MO · Remote
The Revenue Cycle Manager oversees a remote Central Billing Office team of approximately 25 ... Serve as a primary escalation resource for claims that cannot be resolved through normal billing or ...
Posted today
Kansas City, MO · Remote
The Revenue Cycle Manager oversees a remote Central Billing Office team of approximately 25 ... Serve as a primary escalation resource for claims that cannot be resolved through normal billing or ...
Posted today
This is a fully remote position, and all provisioning, administration, and support are performed ... Serves as the escalation point for advanced desktop support across Windows and macOS, including ...
New
Quick apply
This is a fully remote position, and all provisioning, administration, and support are performed ... Serves as the escalation point for advanced desktop support across Windows and macOS, including ...
New
| Aspect | Remote Escalation | Remote Support Specialist |
|---|---|---|
| Credentials | Technical certifications, troubleshooting skills | Customer service, technical knowledge |
| Work Environment | Technical teams, escalation channels | Customer support, help desk |
| Industry Usage | IT, telecom, software companies | IT, tech, service providers |
| Search Intent | Handling complex issues, escalation process | Assisting customers, resolving basic issues |
Remote Escalation roles focus on managing complex technical issues that require advanced troubleshooting and passing unresolved problems up the support chain. Remote Support Specialists handle initial customer inquiries, resolve common problems, and provide frontline assistance. While both roles require technical knowledge, Remote Escalation involves deeper technical skills and problem-solving, whereas Remote Support Specialists focus on customer communication and basic issue resolution.
The most popular types of Escalation jobs in Missouri are:
For Remote Escalation jobs in Missouri, the most frequently searched job titles are:
The top searched job categories for Remote Escalation jobs in Missouri are:
Cities in Missouri with the most Remote Escalation job openings:

5.8
Based on 1,479 frontline employees who took The Breakroom Quiz
12th of 21 rated department stores
Role Specific Information
Job Description
About the Role
The Senior Network Engineer, Network Security is a hands-on technical leader responsible for designing, implementing, and operating secure, reliable, and scalable network services across locations, data centers, cloud environments, partner connectivity, and remote-user access.
This role requires strong network engineering fundamentals with deep experience in network security, including Cloud Networking (GCP/AWS), Palo Alto Networks firewalls, GlobalProtect VPN and Prisma Access. The engineer will lead technical delivery for firewalls, remote access, SASE, network segmentation, cloud network security, DNS security, and automation.
What You'll Do
Design, implement, and support Google Cloud Platform or similar Cloud network-security solutions, including VPC architecture, Cloud NGFW, Palo Alto VM-Series firewalls, routing, segmentation, ingress and egress controls, NAT, and centralized logging.
Design, deploy, configure, and support next-generation firewalls across data centers, retail locations, internet edge, B2B partner connectivity, remote access, and cloud environments.
Own the firewall-policy lifecycle, including intake, design review, implementation, validation, documentation, periodic rule recertification, and decommissioning of obsolete rules.
Lead hardware refreshes, software upgrades, migrations, and platform consolidations with minimal business impact.
Troubleshoot complex firewall, connectivity, routing, NAT, application, and performance issues using logs, packet captures, traffic-flow analysis, and monitoring tools.
Design, implement, and support GlobalProtect VPN and Prisma Access services for secure remote-user connectivity.
Drive the transition toward Zero Trust access controls, SSL decryption, consistent security policy enforcement, and secure direct internet access.
Troubleshoot remote-user connectivity, application performance, authentication, voice and video quality, routing, and security-policy issues across GlobalProtect and Prisma Access.
Lead lifecycle management, upgrades, capacity planning, resiliency testing, and operational improvements for remote-access and SASE platforms.
Serve as an escalation resource for major network incidents, participate in the on-call rotation, support front-line operations teams with complex issues, lead root-cause analysis, and implement corrective actions to prevent recurrence.
What Skills You Have
Required
5+ years of network security experience in large-scale, complex enterprise, or high-traffic global environments.
Strong understanding of networking concepts and protocols (e.g., TCP/IP, BGP, EIGRP, OSPF, VLANs, DNS/DHCP)
Hands-on experience with Palo Alto Networks firewalls, Panorama, GlobalProtect VPN, and Prisma Access.
Strong understanding of remote-access VPN, SASE, Zero Trust Network Access, IPsec VPN, identity integration, and security-policy design.
Strong experience with Google Cloud Platform or similar cloud networking and security, including VPCs, firewall policies, Cloud NGFW or third-party cloud firewalls, Cloud VPN, Cloud Interconnect, Cloud Router, BGP, Cloud DNS, and load balancing.
Experience troubleshooting GlobalProtect and Prisma Access issues using firewall logs, Prisma Access logs, packet captures, routing data, and end-user experience metrics.
Experience designing secure connectivity for remote users, retail locations, cloud environments, data centers, and third-party partners.
Preferred
Palo Alto Networks certifications such as PCNSA, PCNSE, or Prisma Access certification.
Cisco certifications such as CCNA, CCNP Enterprise, CCNP Security, CCIE Enterprise Infrastructure, or CCIE Security.
CISSP or equivalent security certification.
Experience with Cisco routing, switching, Cisco ACI, SD-WAN, and enterprise data-center networking.
Experience with Prisma Access, SASE, ZTNA, ADEM, and identity-based access controls.
Experience with FireMon or similar firewall policy-management and compliance platforms.
Experience supporting PCI DSS or another regulated environment.
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the "What You'll Do" Section
Ability to comply with dress code requirements
Basic math and reading skills, legible handwriting, and basic computer operation
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company
Ability to learn and comply with all company policies, procedures, standards and guidelines
Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel
Ability to work as part of a team and interact effectively and appropriately with others
Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes
Ability to satisfactorily complete company training programs
Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
Ability to plan, prioritize and monitor activities across business units
Ability to complete or oversee the completion of assigned projects in a timely manner
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Retail
10,000+ Employees
Menomonee Falls, WI, US