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Remote Epic Support Jobs in Wisconsin (NOW HIRING)

APR

Commercial Lines CSR

Stevens Point, WI · On-site +1

$65K - $100K/yr

Embrace the future of work with our fully remote option, tailored for the exceptional candidate ... Generous 401K, continuous educational support, and ample career development opportunities.

Quartz

RN Complex Care Specialist

Madison, WI · Remote

$72K - $90K/yr

... to support member's self-management skills. * Coordinate care transitions and ensure continuity ... Proficiency using Epic systems and remote monitoring programs. * Cultural competence and ...

FROEDTERT HEALTH

INPATIENT CODER

Milwaukee, WI · On-site +1

$25.82 - $44.16/hr

Succeed. #BeHere This job is REMOTE. FTE: 1.000000 Standard Hours: 40.00 Shift: Shift 1 Shift ... Coders in this role may also assist with mentoring and supporting trainee coders as needed.

Froedtert

CODING EDUCATOR & AUDITOR

Manitowoc, WI · Remote

$24.05 - $38.48/hr

US:WI:MANITOWOC This job is REMOTE. FTE: 1.000000 Standard Hours: 40.00 Shift: Shift 1 Shift ... Epic Charge Process; Clinic Operations; Clinical Compliance and Health information and Management ...

Ascension

Certified Medical Coder

Milwaukee, WI · Remote

$24.87/hr

Remote Department: Revenue Cycle Management Schedule: Full-time | Day Shift Salary: $24.87/hr - $33 ... Family support: parental leave, adoption assistance and family benefits * Other benefits: optional ...

Mayo Clinic

Senior Specialist HIMS

Arcadia, WI · On-site +1

... record (EHR), specifically Epic. The individual should have a firm understanding of HIPAA ... Supports patient safety and quality care by being knowledge experts of the health care record ...

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How much do remote epic support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote epic support in Wisconsin is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $28.65 per hour, depending on experience, location, and employer.

What is a Remote Epic Support?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the typical daily responsibilities of a Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.

What are the key skills and qualifications needed for a Remote Epic Support?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What are popular job titles related to Remote Epic Support jobs in Wisconsin?

For Remote Epic Support jobs in Wisconsin, the most frequently searched job titles are:

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The top searched job categories for Remote Epic Support jobs in Wisconsin are:

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Remote Epic Support jobs near you
Infographic showing various Remote Epic Support job openings in Wisconsin as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $54,686 per year, or $26.3 per hour.

Revenue and Billing Compliance Coordinator - Remote

ThedaCare

Neenah, WI • On-site, Remote

Full-time

Medical, Vision, Life

Re-posted 13 days ago

ThedaCare rating

6.6

Company rating: 6.6 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

572nd of 898 rated healthcare providers

Job description

Why ThedaCare?
Living A Life Inspired!
Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.
At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.
Benefits, with a whole-person approach to wellness -
  • Lifestyle Engagement
    • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support

  • Access & Affordability
    • e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!
Summary :
The Physician Revenue and Billing Compliance Coordinator partners with clinical, revenue cycle, compliance and finance departments to effectively monitor, communicate, and implement compliant billing practices. This role is the subject matter expert in regulatory and payer policies and is responsible to implement regulatory and payer policy changes, investigate billing requirements needed to support new clinical services, manage and mitigate escalated payer denials, perform timely resolution of payer audits, and design sustainable charge capture and reconciliation protocols.
Job Description:
Open to Remote Work
Schedule:
Monday - Friday
8:00am - 5:00pm (Flexible)
JOB RESPONSIBILITIES:
  • Researches and provides billing guidance to support operational leaders in the implementation of new services and charge codes.
  • Identifies opportunities to ensure accurate and comprehensive charge capture.
  • Monitors, communicates and assists all functional departments with the implementation of payer and regulatory policy changes.
  • Understands, monitors and effectively partners with clinical and revenue cycle leaders to ensure accurate telehealth billing and reimbursement.
  • Collaborates with compliance and revenue cycle functional areas to audit professional claim accuracy.
  • Monitors and resolves charge router errors.
  • Monitors and partners with clinical leaders to ensure charge reconciliation is maintained.
  • Monitors Revenue Cycle AI solutions to ensure compliance and accuracy.
  • Researches regulatory and payer policies to assist in the appeal process of global denial trends.
  • Manages payer denial trends to ensure timely resolution or escalation.
  • Monitors and ensures timely resolution of government payer audits. Collaborates with compliance team to communicate volumes and escalations.
  • Owns payer portal administration.
  • Other duties as assigned.

QUALIFICATIONS:
  • Minimum 5 years of progressive experience in revenue cycle or healthcare compliance with 3 years specific to physician billing and coding and a nationally recognized physician coding certification. Preferred; Bachelor's degree in HIM, Healthcare Administration, Business, Finance, or a related field.
  • Strong understanding of billing, coding, regulatory and payor policies including telehealth billing requirements across commercial and government payers.
  • A collaborative and proactive problem-solver with exceptional communication, presentation and interpersonal skills.
  • Excellent investigational skills.
  • Proven ability to work independently.
  • Strong Excel and PowerPoint skills.
  • Demonstrates excellent time management with the ability to prioritize and thrive in a fast paced, growth environment.
  • Knowledge of healthcare regulations and compliance requirements.
  • Required: Experience with Epic practice management system.

QUALITIES:
  • Ability to support, advance and live our mission and evidence of such:
    • Mission - Our reason for Being - To advance the health of our communities through excellence and discovery, inspiring each person to live their unique best life
  • Ability to support, advance and work toward our vision and evidence of such.
    • Vision - Who we Aspire to be - To be your trusted partner, transforming health care for everyone every day
  • Commitment to and evidence of demonstrating our guiding principles.

Scheduled Weekly Hours:
40Scheduled FTE:
1Location:
CIN 3 Neenah Center - Appleton,WisconsinOvertime Exempt:
YesWorker Shift Details:
Days

What ThedaCare employees say

Pay

Benefits

Hours and flexibility

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About ThedaCare

Sourced by ZipRecruiter

We want to make exceptional care effortless for our patients. At ThedaCare, that means going above and beyond treating a particular condition – it means helping you achieve better health for life. You and your family are at the center of everything we do, from prioritizing your schedule when making appointments to designing our facilities for your comfort and convenience. Remaining proactive in your care allows us to better predict and prevent disease before complications arise, and when it comes to making important health-related decisions, we are here to support you. In every interaction, we want you to have full confidence the care you receive is purposeful, cost-effective and will help you continue enjoying life as you’ve planned it. ThedaCare is the third largest healthcare employer in Wisconsin, and the largest employer in Northeast Wisconsin with over 7,000 team members.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Neenah, WI, US

Year founded

1909

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