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Remote Epic Support Jobs in Virginia (NOW HIRING)

Deloitte

Epic Denials Management Operator

Mclean, VA · Remote

$18.25 - $24.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Epic Denials Management Operator

Rosslyn, VA · Remote

$20.50 - $27.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Epic Denials Management Operator

Richmond, VA · Remote

$17.75 - $23.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Imh

$34.26 - $53.96/hr

This position is fully remote with some annual on-site team meetings when financials allow ... Supports contract negotiations through review of contract language, development of new payment ...

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How much do remote epic support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote epic support in Virginia is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.12 per hour, depending on experience, location, and employer.

What is a Remote Epic Support?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the typical daily responsibilities of a Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.

What are the key skills and qualifications needed for a Remote Epic Support?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What are popular job titles related to Remote Epic Support jobs in Virginia?

For Remote Epic Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Epic Support jobs in Virginia look for?

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What cities in Virginia are hiring for Remote Epic Support jobs?

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Remote Epic Support jobs near you
Infographic showing various Remote Epic Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,714 per year, or $25.8 per hour.

Epic Orders / ASAP Analyst - Remote - Virginia

Waterfall Technology Consulting Partners

Roanoke, VA • On-site, Remote

$89K - $142K/yr

Full-time

Medical, Retirement, PTO

Posted 19 days ago

Job description

Our client is seeking a strong Epic Certified Orders Analyst with Epic ASAP skills and/or certification. Will be responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Will also be involved in providing Epic application support, troubleshooting, training and reporting activities. May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications. Serves as a liaison between the delivery groups, clients and vendors.

WORK LOCATION: Although this role is remote, an onsite schedule is preferred. Applicants residing in the following states must be considered for a remote and/or hybrid schedule: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia.

WORK SCHEDULE: Monday - Friday standard business hours. This role requires flexibility beyond standard hours, including participation in an after-hours on-call rotation and occasional travel.

ABOUT THE ROLE:

  • Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits
  • Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients
  • Manages assigned projects and meets deadlines
  • Conducts highly complex work unsupervised and with extensive latitude for independent judgement
  • Adheres to departmental policies and procedures
  • Plans and conducts requirements gathering for Epic projects and requests Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality
  • Coordinates, plans, and conducts analysis of client business needs
  • Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies
  • Serve as a liaison between Epic modules
  • Recognized as a subject matter expert and advanced individual contributor
  • Serve as advocate for department initiatives and processes
  • Facilitates a positive and collaborative work environment
  • Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate

WHAT IS REQUIRED:

Licensure, certification, and/or registration:

  • Epic Orders Certification
    • Epic ASAP Certification is desired

Obtains and maintains a minimum of three vendor and/or industry certifications/proficiencies as determined by management following a primary Epic support application proficiency path. Must maintain a certification/proficiency in applicable Epic module(s).

Experience: Minimum of 4 years of related experience.

Education: Associate's degree in computer science, information systems, healthcare, business or 2 years of experience may be considered in lieu of degree.

EMPLOYEE BENEFITS:

  • 401(k)
  • Health insurance
  • Paid time off
  • Wellness program
  • Additional benefits shared directly from the client

Apply today!