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Remote Epic Support Jobs in Virginia (NOW HIRING)

Role is remote Preferred * Work Experience/Direct knowledge of Utilization Management or Tapestry ... and support * Good interpersonal and communication skills * Demonstrative understanding of ...

Role is remote Preferred * Work Experience/Direct knowledge of Utilization Management or Tapestry ... and support * Good interpersonal and communication skills * Demonstrative understanding of ...

Role is remote Preferred * Work Experience/Direct knowledge of Utilization Management or Tapestry ... and support * Good interpersonal and communication skills * Demonstrative understanding of ...

... and support * Good interpersonal and communication skills * Demonstrative understanding of ... Role is remote Preferred * Work Experience/Direct knowledge of Utilization Management or Tapestry ...

... and support * Good interpersonal and communication skills * Demonstrative understanding of ... Role is remote Preferred * Work Experience/Direct knowledge of Utilization Management or Tapestry ...

... and support * Good interpersonal and communication skills * Demonstrative understanding of ... Role is remote Preferred * Work Experience/Direct knowledge of Utilization Management or Tapestry ...

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Remote Epic Support information

See Virginia salary details

$14

$25

$44

How much do remote epic support jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote epic support in Virginia is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.12 per hour, depending on experience, location, and employer.

What is a Remote Epic Support job?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the key skills and qualifications needed to thrive in the Remote Epic Support position, and why are they important?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What are some typical daily responsibilities for someone working in Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.
What are popular job titles related to Remote Epic Support jobs in Virginia? For Remote Epic Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Epic Support jobs in Virginia look for? The top searched job categories for Remote Epic Support jobs in Virginia are:
What cities in Virginia are hiring for Remote Epic Support jobs? Cities in Virginia with the most Remote Epic Support job openings:
Infographic showing various Remote Epic Support job openings in Virginia as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $53,714 per year, or $25.8 per hour.
Epic Application Analyst II - Inpatient Fully Remote

Epic Application Analyst II - Inpatient Fully Remote

The Provato Group

Richmond, VA • Remote

Full-time

Posted 17 days ago


Job description

Epic Application Analyst II – Inpatient Fully Remote

Location: Fully Remote (United States)
Employment Type: Full-time, Permanent
Visa Sponsorship: Not available
Schedule: Day shift (U.S. business hours)


Role Overview

We are seeking an Epic Application Analyst II – Inpatient to support the analysis, configuration, implementation, and ongoing optimization of Epic inpatient applications. This role is ideal for an experienced Epic analyst who can work with moderate supervision, manage assigned initiatives, and collaborate closely with technical teams, business stakeholders, and vendors.

The analyst will support both Epic and integrated third‑party applications while helping ensure system functionality aligns with clinical and operational needs.


Key Responsibilities
  • Perform Epic application system analysis and design, including requirements gathering, specifications, configuration, testing, documentation, and implementation
  • Provide Epic application support, troubleshooting, training, and reporting
  • Assist with support and troubleshooting of integrated non‑Epic, third‑party applications
  • Serve as a liaison between technical teams, business stakeholders, and vendors
  • Conduct beginner to intermediate analysis of Epic inpatient application design to support implementation planning and maximization of system benefits
  • Assist in issue resolution, issue tracking, and communication with peers, leadership, and stakeholders
  • Manage assigned projects with minimal to moderate guidance and meet established deadlines
  • Gather and analyze client/business requirements and participate in design sessions
  • Develop and maintain reference materials such as status reports, documentation, and knowledge transfer materials
  • Build in‑depth knowledge of assigned Epic inpatient module(s) and understand integration across other Epic modules
  • Advocate for departmental initiatives, processes, and best practices
  • Support a positive, collaborative, and professional team environment
  • Adhere to application change management processes, including communication, planning, execution support, and post‑change reporting

Required Qualifications

Education

  • High school diploma or equivalent required
  • Associate’s or Bachelor’s degree in computer science, information systems, healthcare, business, or equivalent experience preferred

Experience

  • Minimum of 5 years of related experience supporting Epic applications

Certifications

  • Epic certification or proficiency in an applicable inpatient module required
  • Additional Epic certifications are a plus

Skills & Competencies

  • Self‑motivated team player able to work with minimal to moderate supervision
  • Strong analytical, organizational, and problem‑solving skills
  • Effective written, verbal, and presentation communication skills
  • Ability to balance multiple projects and deadlines
  • Comfortable working independently and collaboratively
  • Experience working with internal teams, clients, and vendors

Work Expectations
  • Fully remote role within the following States:  VA, NC, SC, GA, FL, AL, WV, LA
  • Standard business hours Monday–Friday
  • Occasional weekends, holidays, and after‑hours on‑call support may be required
  • Occasional travel may be required