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Remote Epic Support Jobs in Reston, VA (NOW HIRING)

Interon IT Solutions

Epic Analyst

Chantilly, VA · Remote

Epic Analyst Contract Type-W2 Location-Remote The Clinical Informatics Epic Analyst plays a vital ... Training & User Support: Provides training, documentation, and troubleshooting for Epic ...

Deloitte

Epic Denials Management Operator

Washington, DC · Remote

$20.50 - $27.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Epic Denials Management Operator

Mclean, VA · Remote

$18.25 - $24.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Deloitte

Epic Denials Management Operator

Rosslyn, VA · Remote

$20.50 - $27.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Elsevier

Technical Project Manger

Bethesda, MD · On-site +1

... Support, Nursing, Patient Engagement and Precision Medicine. Our products aim to optimize care ... Deep understanding of Epic workflows in hospital and ambulatory settings from either the clinical ...

Addison Group

Medical Call Center Specialist

Bethesda, MD · Remote

$18 - $20/hr

Fully remote aside from any onsite all-hands meetings * Must reside within the DMV area for onsite ... Addison Group is partnering with a healthcare organization that is expanding support for a new ...

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See Reston, VA salary details

$15

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How much do remote epic support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote epic support in Reston, VA is $27.10, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $29.52 per hour, depending on experience, location, and employer.

What is a Remote Epic Support?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the typical daily responsibilities of a Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.

What are the key skills and qualifications needed for a Remote Epic Support?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

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Remote Epic Support jobs near you
Infographic showing various Remote Epic Support job openings in Reston, VA as of June 2026, with employment types broken down into 35% Full Time, 53% Part Time, 1% Temporary, and 11% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $56,366 per year, or $27.1 per hour.

Epic PB/HB Consultant - Remote

VA • Remote

Creative Information Technology, Inc.
IT Services • 201 - 500 employees
Learn more about Creative Information Technology, Inc.external

Contractor

Re-posted 24 days ago

Job description

 

Epic PB/HB Consultant – Remote

About us 

Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.


Join us in driving growth and seizing new business opportunities.

Role and Responsibilities 


  • Work as an analyst with our PB & HB teams to support PFS, SBO and Revenue Integrity Operations with their daily use of Epic. 
  • Resolve help desk tickets, participate in Epic Quarterly releases (NN review, build, testing) and assignments on system projects that require a PB or HB Analyst.

Minimum Qualification

  • Certification in Epic PB Admin for SBO and Charge Router is required. 
  • Certification in HB Admin, CDM and HB Charge Router are a plus.
  • The priority is for PB, certainly a HUGE plus if the consultant also has HB certs and experience

Preferred Qualification

  • Benefit Engine, Epic Security and Fee Schedules are highly preferred.



Apply