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Remote Epic Support Jobs in Reston, VA (NOW HIRING)

Patient Service Representative

Fairfax, VA · Remote

$18 - $22.75/hr

These are remote full-time roles, day shift with varying hours from 7:30 a.m. - 5:30 p.m. Monday ... This role also supports business analysts in EPIC Decision Tree updates, changes, and developments ...

Director of Customer Success

Bethesda, MD · On-site +1

$103K - $173K/yr

Develop executive communications and briefings that support deployment strategies and business ... Epic implementation or integration experience preferred. * Demonstrated ability to communicate ROI ...

Director of Customer Success

Bethesda, MD · On-site +1

$103K - $173K/yr

Develop executive communications and briefings that support deployment strategies and business ... Epic implementation or integration experience preferred. * Demonstrated ability to communicate ROI ...

Director of Customer Success

Bethesda, MD · On-site +1

$103K - $173K/yr

Develop executive communications and briefings that support deployment strategies and business ... Epic implementation or integration experience preferred. * Demonstrated ability to communicate ROI ...

Director of Customer Success

Bethesda, MD · On-site +1

$103K - $173K/yr

Develop executive communications and briefings that support deployment strategies and business ... Epic implementation or integration experience preferred. * Demonstrated ability to communicate ROI ...

Medical Billing Specialist

Fairfax, VA · On-site +1

$18.50 - $24/hr

Remote / On-site Department: Revenue Cycle Management Overview: CMCI is seeking a detail-oriented ... Technology& AI Development Support: * Provideinsights into billing workflows, common claim errors ...

Broker - Management Liability

Bethesda, MD · On-site +1

$68K - $98K/yr

This role can sit remote, hybrid, or in-office, with a preference for candidates based on the East ... Support placement of Management Liability, Cyber, and Professional Liability programs, developing ...

Showing results 21-40

Remote Epic Support information

See Reston, VA salary details

$15

$27

$46

How much do remote epic support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote epic support in Reston, VA is $27.10, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $29.52 per hour, depending on experience, location, and employer.

What is a Remote Epic Support?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the key skills and qualifications needed for a Remote Epic Support?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What are the typical daily responsibilities of a Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.

What are popular job titles related to Remote Epic Support jobs in Reston, VA? For Remote Epic Support jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Epic Support jobs in Reston, VA look for? The top searched job categories for Remote Epic Support jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Epic Support jobs? Cities near Reston, VA with the most Remote Epic Support job openings:
Infographic showing various Remote Epic Support job openings in Reston, VA as of June 2026, with employment types broken down into 35% Full Time, 53% Part Time, 1% Temporary, and 11% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $56,366 per year, or $27.1 per hour.

Digital Health Solutions Project Manager (Lab Informatics)

Abbott

Washington, DC • Remote

Full-time

Medical, Life, Retirement

Posted 16 days ago


Abbott rating

7.9

Company rating: 7.9 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

159th of 536 rated manufacturers


Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:

Working at Abbott


At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:

  • Career development with an international company where you can grow the career you dream of.

  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

  • An excellent retirement savings plan with a high employer contribution.

  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.

  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We have an opportunity for the role of IT/ Digital Health Solutions Project Manager within our Diagnostics division based out of Remote, and this is a remote role.

We're empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.

As the IT/DHS Project Manager, you'll have the chance to lead digital health and laboratory informatics implementation projects from planning through execution. You'll partner with customers and cross-functional teams to deliver successful outcomes, drive adoption, and support customer satisfaction.

What You'll Work On

  • Lead digital health solutions and laboratory informatics implementation projects, ensuring delivery within scope, timeline, and business objectives.

  • Serve as the primary customer contact throughout the project lifecycle and coordinate activities across sales, service, delivery, and implementation teams.

  • Partner with customer IT and laboratory stakeholders to support LIS integrations and connectivity initiatives.

  • Collaborate on implementations involving laboratory information systems including EPIC Beaker, Cerner, Meditech, Sunquest, Soft, and comparable platforms.

  • Support deployment of diagnostic instruments, laboratory automation solutions, middleware applications, and digital health technologies.

  • Develop detailed project plans, timelines, resource strategies, risk assessments, and contingency plans.

  • Manage project scope, issues, risks, and change requests while driving timely resolution of implementation challenges.

  • Maintain accurate project records and status reporting within enterprise project management systems.

  • Facilitate alignment between customer stakeholders and internal teams through routine operating reviews and communications.

  • Monitor project progress against customer commitments, revenue projections, and implementation milestones.

  • Ensure projects comply with quality standards, regulatory requirements, and company policies.

  • Collaborate with third-party vendors and cross-functional teams to resolve technical and operational issues and support successful project delivery.

Required Qualifications

  • Bachelor's degree or equivalent in a relevant discipline.

  • Minimum 5 years of professional experience, including at least 2 years leading projects or project teams.

  • At least 3 years of experience working in IT-related roles or supporting IT-focused projects.

  • Experience managing project plans, timelines, resources, budgets, and stakeholder expectations.

  • Demonstrated experience implementing software, hardware, digital health, or healthcare technology solutions.

Preferred Qualifications

  • 5+ years of project management experience supporting software, hardware, digital health, laboratory informatics, or healthcare technology implementations.

  • Extensive experience with LIS platforms including EPIC Beaker, Cerner, Meditech, Sunquest, Soft, or comparable laboratory information systems.

  • Strong understanding of laboratory middleware, interface connectivity, and laboratory automation workflows.

  • Experience implementing laboratory diagnostic instrumentation and managing related customer-facing projects.

  • 3+ years of project management experience leading large-scale LIS implementation projects.

  • Knowledge of diagnostic industry regulations, compliance requirements, and laboratory quality assurance standards.

  • Knowledge of emerging trends in laboratory informatics and digital health technologies.

  • Prior experience supporting digital products within sales, marketing, service, or customer support functions.

  • Project Management Professional (PMP) certification.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal

Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is

$99,300.00 - $198,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:Project ManagementDIVISION:CRLB Core LabLOCATION:United States of America : RemoteADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 50 % of the TimeMEDICAL SURVEILLANCE:NoSIGNIFICANT WORK ACTIVITIES:Awkward/forceful/repetitive (arms above shoulder, bent wrists), Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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