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Remote Epic Support Jobs in Reston, VA (NOW HIRING)

EXPERIENCE Requires two (2) years experience with Epic systems and workflows. Three (3) years ... In support of our mission "to improve health every day," this is a tobacco-free environment. For ...

Post-Doctoral Associate

College Park, MD ยท On-site +1

$85K - $95K/yr

... remote sensing, crop modeling, machine learning, and food security ... The position is housed within the yield modeling group at NASA Harvest and will support projects ...

CDI Specialist

Germantown, MD ยท Remote

$35 - $50/hr

Location : 100% Remote (EST hours) Orientation : 1-day onsite in Maryland for onboarding (travel is ... MD License/ECFMG or RN * Epic expereince * Outpatient experience Description : Role and ...

Medical Billing Specialist

Fairfax, VA ยท On-site +1

$18.50 - $24/hr

Remote / On-site Department: Revenue Cycle Management Overview: CMCI is seeking a detail-oriented ... Technology & AI Development Support: * Provide insights into billing workflows, common claim errors ...

Advanced Practice Provider - Neurology

Woodbridge, VA ยท On-site +1

$317K - $395.60K/yr

Fully integrated Epic EHR * Supportive, collegial culture that encourages teamwork and high-quality ... In support of our mission "to improve health every day," this is a tobacco-free environment. For ...

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Remote Epic Support information

See Reston, VA salary details

$15

$27

$46

How much do remote epic support jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote epic support in Reston, VA is $27.10, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $29.52 per hour, depending on experience, location, and employer.

What is a Remote Epic Support job?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the key skills and qualifications needed to thrive in the Remote Epic Support position, and why are they important?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What are some typical daily responsibilities for someone working in Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.
What are popular job titles related to Remote Epic Support jobs in Reston, VA? For Remote Epic Support jobs in Reston, VA, the most frequently searched job titles are:
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What cities near Reston, VA are hiring for Remote Epic Support jobs? Cities near Reston, VA with the most Remote Epic Support job openings:
Infographic showing various Remote Epic Support job openings in Reston, VA as of May 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Contract. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $56,366 per year, or $27.1 per hour.

Commercial Lines Associate Broker (East Coast hybrid or remote)

NFP

Reston, VA โ€ข On-site, Remote

$60K - $70K/yr

Full-time

Medical, Retirement, PTO

Posted 11 days ago


Job description

Who We Are:ย 

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Job Summary:

The Commercial Lines Associate Broker will provide support to broking team members and contribute to strategic recommendations, problem-solving, and solution development for prospects and clients.ย  You will develop a comprehensive understanding of prospect and client risk profiles and exposures, and act to cultivate and maximize insurance market interest, leading to the development of effective risk financing and risk transfer solutions.ย  Your focus will be on tailoring required coverage, terms and conditions, and developing the appropriate program architecture and design.

This is an ideal role for emerging talent with insurance experience and insights to foster a Broker career.

This is a full-time role with the flexibility of a hybrid schedule in our Bethesda, MD or Charlotte, NC office. We will consider a remote option for well-experienced candidates. East Coast work location is desired for the ability to travel within the region as required.

Essential Duties and Responsibilities:

  • Participate in the analysis of clientsโ€™ or prospectsโ€™ existing programs and ensure requirements. Review current policies and formulate recommendations for customized risk solutions.
  • Work with Sr. Broker and brokerage team to ensure placements are handled according to NFPโ€™s service model standards and timelines.
  • Support the team in developing client/prospect diagnostics โ€“ working at the direction of the Broker or Senior Broker to complete a total program assessment, including total cost of risk, service deliverables, and opportunities for multi-faceted program improvement.
  • Assist in the timely production of required documentation and follow-up, ensuring timely flow of materials.
  • Assist team members with proposal development for existing and prospective clients.
  • Respond to client queries and concerns to resolve issues promptly.
  • Work with Sr. Broker to review binders and policies to ensure terms and conditions are accurately reflected.
  • Present to local account executives at occasional client meetings and conference calls.
  • Support the deployment of data and analytics to provide program insights for clients and the broking team.
  • Develop productive business relationships with key insurance underwriters and local NFP account teams.
  • Cultivate a thorough understanding of markets to better assist the broking team.
  • Execute on NFPโ€™s broking strategies, including strategic carriers, panels, and preferred wholesaler utilization.
  • Develop and maintain a thorough knowledge of the insurance marketplace, and the various lines, products and services offered by various insurers.
  • Ensure client, broking and brokerage data files are maintained in a complete, organized and timely fashion.

ย ย Knowledge, Skills, and/or Abilities:

  • Strong written and verbal communication skills.ย Strong attention to detail, demonstrating reliability and accuracy
  • Ability to successfully interact with a variety of people while demonstrating self-confidence and influence
  • Solid negotiation skills โ€“ ability to adjust approach to effectively drive optimal outcomes depending on different personalities
  • Demonstrated ability to work independently and as part of a team
  • Strong organizational skills with the ability to adjust to changing workload and priorities
  • Able to coordinate resources and responsibilities
  • Self-motivated with positive attitude and sense of urgency
  • Detail-oriented with strong analytical skills, both quantitative and qualitative
  • Demonstrated knowledge of Microsoft Office Suite, MS Teams and AI at the intermediate or advanced level
  • Experience with Epic (agency management system) a plus

Education and/or Experience:ย 

  • 2+ years of experience in commercial P&C broking, operations, underwriting or sales support is required
  • Bachelorโ€™s degree preferred. HS Diploma or equivalent along with P&C experience and additional training is required
  • Working knowledge of carrier underwriting practices and processes preferred

Certificates, Licenses, Registration:

  • P&C License required or obtained within 90 days of employment
  • Advanced industry designation(s) (e.g. CPCU, CIC, ARM) a plus

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $60,000 โ€“ $70,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.