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Remote Epic Support Jobs in Michigan (NOW HIRING)

Deloitte

Hospital Billing Coordinator

Grand Rapids, MI · Remote

$50K - $60K/yr

This is a primarily remote role supporting enterprise Epic implementation, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 08/01/2026. Work you'll do As an ...

Deloitte

Hospital Billing Operator

Grand Rapids, MI · Remote

$17.50 - $22.50/hr

This is a primarily remote role supporting an enterprise Epic implementation, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 08/01/2026. Work you'll do As ...

Deloitte

Hospital Billing Operator

Lansing, MI · Remote

$18.50 - $23.75/hr

This is a primarily remote role supporting an enterprise Epic implementation, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 08/01/2026. Work you'll do As ...

Deloitte

Hospital Billing Operator

Detroit, MI · Remote

$18 - $23.25/hr

This is a primarily remote role supporting an enterprise Epic implementation, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 08/01/2026. Work you'll do As ...

Deloitte

Hospital Billing Coordinator

Detroit, MI · Remote

$50K - $60K/yr

This is a primarily remote role supporting enterprise Epic implementation, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 08/01/2026. Work you'll do As an ...

Deloitte

Hospital Billing Operator

Midland, MI · Remote

$15.75 - $20.25/hr

This is a primarily remote role supporting an enterprise Epic implementation, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 08/01/2026. Work you'll do As ...

Deloitte

Hospital Billing Coordinator

Lansing, MI · Remote

$50K - $60K/yr

This is a primarily remote role supporting enterprise Epic implementation, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 08/01/2026. Work you'll do As an ...

Deloitte

Hospital Billing Coordinator

Midland, MI · Remote

$50K - $60K/yr

This is a primarily remote role supporting enterprise Epic implementation, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 08/01/2026. Work you'll do As an ...

Mercor

Permitting Expert - AI Trainer

Detroit, MI · Remote

$65 - $90/hr

Remote Role Responsibilities * Review and label construction documents, permit applications, site ... Submit form Resources & Support * For details about the interview process and platform information ...

New

Corewell Health

Coder Sr.

Caledonia, MI · On-site +1

Abstracts coded data from the Epic electronic medical record according to the established standard ... Use of an electronic medical record and encoder in a remote work environment. * Codes outpatient or ...

Spectrum Health

Coder Sr.

Southfield, MI · Remote

Abstracts coded data from the Epic electronic medical record according to the established standard ... Use of an electronic medical record and encoder in a remote work environment. * Codes outpatient or ...

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Remote Epic Support information

What is a Remote Epic Support job?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the key skills and qualifications needed to thrive in the Remote Epic Support position, and why are they important?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What are some typical daily responsibilities for someone working in Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.

What are popular job titles related to Remote Epic Support jobs in Michigan? For Remote Epic Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Epic Support jobs in Michigan look for? The top searched job categories for Remote Epic Support jobs in Michigan are:
What cities in Michigan are hiring for Remote Epic Support jobs? Cities in Michigan with the most Remote Epic Support job openings:
Remote Epic Support jobs near you
Epic/Tapestry Utilization Mgmt. Interface Analyst (Remote) - Health Alliance Plan

Epic/Tapestry Utilization Mgmt. Interface Analyst (Remote) - Health Alliance Plan

Henry Ford Health System

Southfield, MI • On-site, Remote

Full-time

Posted 2 days ago

Henry Ford Health rating

7.0

Company rating: 7.0 out of 10

Based on 545 frontline employees who took The Breakroom Quiz

403rd of 875 rated healthcare providers

Job description

GENERAL SUMMARY:
Working under the general supervision of the Specialist or Senior Interface Analyst, Project Manager or the Director: develops, tests, implements, and supports clinical and administrative data interfaces between Epic and ancillary systems, both internal and external. The Interface Analyst is part of a team that is accountable for production support (including 24X7 on-call duties) as well as new projects to improve and maintain integration between Epic and other systems.
The ideal candidate will have experience using technical analytical skills to seek out, research and evaluate a variety of solutions to provide clients with high quality, efficient workflows that promote efficiency and enterprise-wide standardization.
The ideal candidate will also understand design and development principles as they relate to interfaces and may include but are not limited to data flow diagrams, data element dictionaries, file mappings, field layouts and command level operations. He or she will be certified in Epic Bridges and Cloverleaf, and also have minimally have 6-9 months experience with both products.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
  • Perform the configuration (in both Epic Bridges and Cloverleaf Interface Engine) of new interfaces and enhancements to existing interfaces for Epic applications and their corresponding ancillary systems.
  • Troubleshoot technical problems and conducts analyses for efficient program/application solutions (in both Epic Bridges and Cloverleaf Interface Engine) which support client business processes, functional and technical requirements.
  • Provide input for integration solutions and architecture.
  • Participate in solutions and planning with other IT teams. Collaborate with Application Analysts, IT and Operational areas to identify and resolve workflow impacts.
  • Participate in relevant workflow/dataflow sessions and identification of resulting requirements changes with business sponsors.
  • Provide occasional training of end users for Bridges end user tools.
  • Collaborate with work teams, departments, system leadership, clinicians, staff, other IT groups, and technology vendors to define needs and facilitate solutions.
  • Support resolution of low-to-medium complexity Epic and circle of support integration issues and critical support/enhancements issues in the HFHS HELIOS (Epic) systems.
  • Performs maintenance (routine requests), incidents, and testing activities.
  • Works closely with Ancillary Departments, HELIOS Application Analysts, Operations, Epic, technology vendors, and other IT groups to triage, diagnosis and resolve all interface production support issues to the satisfaction of our customers.

EDUCATION/EXPERIENCE REQUIRED:
  • Associates Degree or two (2) years college in Information systems/processing/clinical/ engineering with emphasis on analysis/design/process.
  • Two (2) years of related application maintenance/development of system integration will be considered in lieu of degree/college requirement (in addition to below experience requirement).
  • Five (5) years of applicable work experience required; three (3) years applicable experience in a healthcare setting preferred.
  • Expertise with healthcare industry standard messaging formats (e.g., HL7, XML, ANSI x12).
  • Experience/exposure to the System Development Life Cycle (SDLC).
  • Current Certification on Epic Bridges (May hire into position without certification, but must attain certification within the first 6 months of hire to continue employment).
  • Certification on Cloverleaf interface engine (version 20.1 or higher) (May hire into position without certification, but must attain certification within the first 6 months of hire to continue employment).
  • Experience in major system implementations and/or system maintenance activities.
  • Excellent communication and interpersonal skills.

DEPARTMENT SPECIFIC EXPERIENCE PREFERRED:
  • EPIC Tapestry Utilization Management and/or Case Management.
  • EPIC Tapestry Appeals and Grievances.
  • EPIC Tapestry Membership/Eligibility and Enrollment Administration.
  • EPIC Tapestry Provider Management and/or Provider/Vendor Contracts.
  • EPIC Tapestry Core.
  • EPIC Business Intelligence Developer (BID).
  • Experience with Medicare line of business/regulations.
  • EPIC Provider/Payer 'shared instance' experience (working for an integrated health plan).
  • SQL and/or PL/SQL experience.

What Henry Ford Health employees say

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Benefits

Hours and flexibility

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About Henry Ford Health

Sourced by ZipRecruiter

Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1915

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