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Remote Epic Go Live Support Jobs in Virginia (NOW HIRING)

Ntiva

AI Delivery & Support Specialist

Mclean, VA · On-site +1

... go-live and handoff. On the support side, you'll keep live client environments healthy, governed ... This is a remote position; however, team members should be willing and able to travel if the need ...

Siemens Healthineers

Provide onsite support during system Go-Live and immediate post-Go-Live periods Applicable to the ... Ability to Travel 75% Travel #LI-Remote Who we are : We are a team of more than 72,000 highly ...

Ntiva

AI Delivery & Support Specialist

Mclean, VA · Remote

... go-live and handoff. On the support side, you'll keep live client environments healthy, governed ... This is a remote position; however, team members should be willing and able to travel if the need ...

Trilogy Federal

Clinical Informaticist

Arlington, VA · On-site +1

$100K - $118K/yr

The role supports EHR Go-Live, stabilization, Post Go-Live operations, workflow optimization, and issue resolution while collaborating with clinical, informatics, and technical stakeholders. Please ...

Trilogy Federal

Human Factors Engineer

Arlington, VA · On-site +1

$100K - $118K/yr

The role supports EHR workflow stabilization and optimization, field usability activities, and Go-Live/Post Go-Live operations; documents findings, risks, and recommendations; and collaborates with ...

Yudrio, Inc

Application Lead

Arlington, VA · Remote

Remote Required Skills * At least 10 years of working with IRS stakeholders. * Thorough ... Experience supporting go-live and control launch activities. Professional Skills * Excellent oral ...

Imh

$34.26 - $53.96/hr

This position is fully remote with some annual on-site team meetings when financials allow ... Supports contract negotiations through review of contract language, development of new payment ...

Deloitte

Epic Denials Manager

Richmond, VA · Remote

... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Epic Denials Manager Position Summary Join Deloitte's AI & Engineering practice to support hospital ...

Deloitte

Epic Denials Manager

Mclean, VA · Remote

... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Epic Denials Manager Position Summary Join Deloitte's AI & Engineering practice to support hospital ...

Deloitte

Epic Denials Manager

Rosslyn, VA · Remote

... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Epic Denials Manager Position Summary Join Deloitte's AI & Engineering practice to support hospital ...

ICF

On-call Software Engineer, Cloud Data Platform

Reston, VA · Remote

$119K - $143K/yr

... through go-live and into production support. This is a hands-on engineering role where you will ... This is a remote, on-call role that provides flexibility to work from 0 to 40 hours per week. About ...

Trilogy Federal

Informatics Program Analyst

Arlington, VA · On-site +1

$90K - $104K/yr

Support EHR Go-Live, Post Go-Live, and informatics surge activities through data analysis, tracking, reporting, and program coordination. * Monitor program activities, milestones, risks, issues, and ...

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Remote Epic Go Live Support information

What is remote Epic Go Live Support?

Remote Epic Go Live Support refers to providing virtual assistance to healthcare organizations during the rollout of Epic electronic health record (EHR) systems. Professionals in this role help clinical and administrative staff navigate the new software, troubleshoot issues, and answer questions in real-time, all from a remote location. This type of support ensures a smoother transition during the critical go-live phase, minimizing disruptions to patient care and daily operations. Remote support is often delivered via phone, chat, or video conferencing, and can be more cost-effective and flexible compared to on-site support.

What skills and qualifications are needed for remote Epic Go Live Support?

Success as a Remote Epic Go Live Support specialist requires in-depth knowledge of Epic EHR systems, experience in healthcare IT, and often certification such as Epic Credentialed Trainer or Epic Certified Analyst. Familiarity with remote support tools, ticketing systems, and strong technical troubleshooting skills are essential. Outstanding communication, patience, and problem-solving abilities help guide end users and resolve issues efficiently from a distance. These skills ensure a smooth go-live process, minimize disruptions for healthcare providers, and support the effective adoption of new technology.

What are common challenges faced by remote Epic Go Live Support professionals during a project launch?

Remote Epic Go Live Support professionals often encounter challenges such as quickly adapting to different healthcare organizations’ workflows, troubleshooting unexpected technical issues in real-time, and ensuring clear communication with onsite staff. Since support is provided remotely, building trust and rapport with end-users can require extra effort, and efficiently resolving issues without physical presence demands strong problem-solving skills. Additionally, professionals must be prepared to manage high volumes of support requests during peak go-live periods, which can be fast-paced and require excellent time management.

What is the difference between Remote Epic Go Live Support vs Remote Epic Implementation Specialist?

AspectRemote Epic Go Live SupportRemote Epic Implementation Specialist
CertificationsEpic certifications, such as Epic Certified SpecialistEpic certifications, including Epic Certified Specialist
Work EnvironmentSupport during go-live, troubleshooting, and issue resolutionEnd-to-end implementation, system setup, and configuration
Employer & Industry UsageHospitals and healthcare organizations during system deploymentHealthcare IT firms and hospitals during project rollout
Search & Comparison IntentFocus on support roles during go-liveFocus on project implementation and setup

Remote Epic Go Live Support primarily involves providing technical assistance and troubleshooting during the hospital's system go-live phase. In contrast, Remote Epic Implementation Specialists handle the entire setup, configuration, and deployment of Epic systems. While both roles require Epic certifications and work within healthcare IT, support roles focus on resolving issues post-implementation, whereas specialists are involved in the initial setup and customization.

What are the most commonly searched types of Epic Go Live Support jobs in Virginia?

The most popular types of Epic Go Live Support jobs in Virginia are:

What are popular job titles related to Remote Epic Go Live Support jobs in Virginia?

For Remote Epic Go Live Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Epic Go Live Support jobs in Virginia look for?

The top searched job categories for Remote Epic Go Live Support jobs in Virginia are:

What cities in Virginia are hiring for Remote Epic Go Live Support jobs?

Cities in Virginia with the most Remote Epic Go Live Support job openings:

Remote Epic Go Live Support jobs near you
Infographic showing various Remote Epic Go Live Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

IT Specialty Analyst- EPIC Radiant

Sentara Healthcare

Virginia Beach, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Sentara Health rating

6.8

Company rating: 6.8 out of 10

Based on 416 frontline employees who took The Breakroom Quiz

498th of 898 rated healthcare providers

Job description

City/State
Virginia Beach, VA
Work Shift
First (Days)
Overview:
Additional Job Description
Sentara Health is looking for an EPIC IT systems analyst to join our IT clinical team!
This position is fully remote.
Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements. Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses. Possesses in-depth business / clinical and application knowledge and experience. Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. Develops system test plans and performs testing of software upgrades and patches. Maintains a record of test progress and test results. Responsible for problem, incident, and change management and service requests. Provides daily on-call support to the customer base for application-related issues. Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. Responsible for the communication of software issues, requirements, upgrades, and enhancements. Oversees smaller-sized projects or components of projects. Coordinates implementation or project planning around software application releases.
Responsibilities typically include:
• Works independently with general supervision.
• Problems faced are difficult but typically not complex.
• May influence others within the job area through explanation of facts, policies, and practices.
Education
  • Bachelors' Degree preferred
  • Experience in lieu of Bachelor's Degree
    3 years of relevant experience with a degree
    5+ years of relevant experience without a degree

Certification/Licensure
  • Epic certification in Radiant required ; Cupid would be plus

Experience
  • Experience with EPIC or a clinical background in cardiology required
  • Experience supporting Epic Radiant required ; Cupid would be a plus
  • Hands-on build experience in EPIC Radiant required ; Cupid would be a plus.
  • Ability to analyze business and clinical needs, evaluate software releases or new products, and provide recommendations to improve workflows and reduce costs.
  • Strong background in business/clinical operations and application functionality, with hands-on experience performing and documenting workflow assessments to determine functional requirements.
  • Collaborates with cross-functional teams to support application integration that aligns with organizational and clinical goals.
  • Skilled in developing system test plans and executing testing for software upgrades and patches, including maintaining detailed records of testing progress and results

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:80,204.80-133,681.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Keywords: LinkedIn, #Indeed, #LI-AR2 , EPIC, Cupid ,Radiant ,inpatient & Ambulatory
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to 10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - 10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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