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Remote Epic Client Systems Administrator Jobs in Minnesota

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Remote Epic Client Systems Administrator information

What are some common challenges faced by Remote Epic Client Systems Administrators and how can they be addressed?

Remote Epic Client Systems Administrators often encounter challenges such as maintaining secure access to sensitive healthcare data, effectively troubleshooting system issues without on-site presence, and coordinating with cross-functional teams across different time zones. These can be addressed by leveraging robust remote monitoring and management tools, establishing clear communication protocols, and proactively planning for maintenance windows with stakeholders. Staying updated on Epic's latest updates and best practices is also essential for ensuring system reliability and compliance.

What is the difference between Remote Epic Client Systems Administrator vs Remote Epic Analyst?

AspectRemote Epic Client Systems AdministratorRemote Epic Analyst
CertificationsEpic certifications, IT certificationsEpic certifications, healthcare IT certifications
Work EnvironmentHealthcare IT departments, hospital systemsHealthcare organizations, clinical settings
Employer UsageHospitals, health systemsClinics, healthcare providers
Primary FocusSystem administration, maintenance, user supportData analysis, workflow optimization

The Remote Epic Client Systems Administrator primarily manages and maintains Epic systems, ensuring smooth operation and user support. In contrast, the Remote Epic Analyst focuses on analyzing data and optimizing workflows within Epic modules. Both roles require Epic certifications and are vital in healthcare IT environments, but they serve different functions within the organization.

What does a Remote Epic Client Systems Administrator do?

A Remote Epic Client Systems Administrator is responsible for managing and supporting the technical infrastructure of the Epic electronic health records (EHR) system from a remote location. Their duties include installing, configuring, troubleshooting, and maintaining Epic client systems, ensuring optimal performance and security. They work closely with IT teams and end users to resolve issues, apply updates, and implement new Epic features. This role is critical for healthcare organizations relying on Epic for patient data management and clinical operations.

What are the key skills and qualifications needed to thrive as a Remote Epic Client Systems Administrator, and why are they important?

To thrive as a Remote Epic Client Systems Administrator, you need a solid background in IT systems administration, networking, and a deep understanding of Epic client/server environments, often supported by a relevant bachelor's degree and Epic certification. Familiarity with tools such as Citrix, VMware, Windows Server, and Epic Hyperspace is typically required. Strong problem-solving skills, attention to detail, and effective remote communication are crucial soft skills in this role. These competencies are vital to ensure reliable, secure, and efficient delivery of Epic applications to end users in healthcare organizations.
What are the most commonly searched types of Epic Client Systems Administrator jobs in Minnesota? The most popular types of Epic Client Systems Administrator jobs in Minnesota are:
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Remote Epic Client Systems Administrator jobs near you

Epic Cogito System Administrator - Intermediate

Hennepin Healthcare

Minneapolis, MN • On-site, Remote

Other

Re-posted 4 days ago

Hennepin Healthcare rating

7.6

Company rating: 7.6 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

184th of 887 rated healthcare providers

Job description

JOB DETAILS
Department: IS&T Core Infrastructure
FTE: 1.0
Shift(s): Days
Location: Remote

Current List of non-MN States where Hennepin Healthcare is an Eligible Employer: Alabama, Arizona, Arkansas, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Mississippi, Nevada, North Carolina, North Dakota, New Mexico, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, and Wisconsin.

Purpose of this position: The Epic Cogito System Administrator (Intermediate) is responsible for the day-to-day administration, support, and optimization of Epic's reporting and analytics ecosystem, with a focus on Clarity, Caboodle, and SlicerDicer. This hybrid role combines technical system administration with user-facing support for analysts and operational leaders. The Cogito System Administrator works closely with IT, Reporting Analytics, and Clinical/Operational teams to ensure reliable data flows, secure access, and effective use of Epic's analytics tools.

RESPONSIBILITIES

  • Perform installations, upgrades, patching, and database configurations for IRIS and Epic
  • Monitor and troubleshoot any unusual system behavior and performance concerns
  • Performs backup, restores, and refreshes of Epic Cogito stack
  • Maintain system decision, setup, and configuration documentation
  • Monitor job schedules, ETL processes, and system performance to ensure stable and timely data delivery
  • Communicate Epic environmental activities (downtimes, upgrades, patches, refreshes) to all relevant parties
  • Conduct communications with vendors and other outside resources to resolve complex infrastructure issues when needed
  • Provide go-live and post go-live support
  • Provide regular and/or off hour on call support as scheduled
  • Perform other duties as assigned

QUALIFICATIONS

Minimum Qualifications:

  • 3 years' relevant Epic Cogito (Clarity, Caboodle, Slicer Dicer) Administrator experience
  • Associates of Arts (AA) or Bachelor's degree
  • Cogito Systems Administration Certification 
    -OR-
  • An approved equivalent combination of education and experience

Preferred Qualifications:

  • Experience with reporting tools/platforms such as SSIS, PowerBI, Epic Cogito SQL, Tableau
  • Knowledge of healthcare operations and terminology
  • Demonstrate proficiency with Microsoft SQL Server and other relational databases. Hands on experience writing, tuning and troubleshooting T-SQL queries
  • Understanding of data warehousing concepts, including warehouse design principles and various ETL models
  • Experience in developing and maintaining ETL processes aligned with healthcare data standards

Knowledge/ Skills/ Abilities:

  • Solid understanding of Cogito Systems and intermediate knowledge of client systems deployments
  • Ability to work independently and provide timely status updates
  • Analytical, critical thinking, problem solving, and conflict resolution skills
  • Interpersonal, customer relationship, and teamwork skills
  • Ability to adapt to changes/challenges in organization strategy, priorities, and direction
  • Ability to explain or demonstrate technology in a manner suited to the audience (i.e., business, clinical, or technical team member)
  • Ability to write and adapt complex shell scripts/tools
  • Ability to work across teams to ensure IT system upgrades and deployments are conducted with minimal impact to the operation

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