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Remote Epic Ate Support Jobs in Raleigh, NC (NOW HIRING)

ClinDCast LLC

EHR Epic Analyst

Cary, NC · Remote

Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic Analyst to support the implementation, optimization, and maintenance of Epic applications. The ideal ...

Deloitte

Epic Denials Manager

Raleigh, NC · Remote

... remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting ... Epic Denials Manager Position Summary Join Deloitte's AI & Engineering practice to support hospital ...

Deloitte

Epic Denials Management Operator

Raleigh, NC · Remote

$17.50 - $23.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

Duke University

COMPLIANCE SPECIALIST-Remote

Durham, NC · On-site +1

... supports the entire health system in streamlining the revenue cycle. This includes scheduling ... Epic experience preferred; 3M 360 CAC, Audit Manager * MS Office Applications (Word, Excel, Visio ...

Duke Health

COMPLIANCE SPECIALIST-Remote

Durham, NC · On-site +1

... supports the entire health system in streamlining the revenue cycle. This includes scheduling ... Epic experience preferred; 3M 360 CAC, Audit Manager * MS Office Applications (Word, Excel, Visio ...

Duke Health

COMPLIANCE SPECIALIST-Remote

Durham, NC · Remote

... supports the entire health system in streamlining the revenue cycle. This includes scheduling ... Epic experience preferred; 3M 360 CAC, Audit Manager * MS Office Applications (Word, Excel, Visio ...

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All JobsEpic Ate Support JobsRemote Epic Ate Support JobsRemote Epic Ate Support Jobs in Raleigh, NC

Remote Epic Ate Support information

See Raleigh, NC salary details

$14

$25

$43

How much do remote epic ate support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote epic ate support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What is Remote Epic ATE Support?

Remote Epic ATE (At-The-Elbow) Support refers to providing virtual assistance to healthcare professionals using the Epic electronic health record (EHR) system. Instead of being physically present, support specialists help users via phone, chat, or video calls to resolve issues, answer questions, and guide them through workflows. This support is especially valuable during new system go-lives or upgrades, ensuring providers can efficiently use Epic while minimizing disruptions to patient care.

What are the key skills and qualifications needed to thrive as a Remote Epic ATE Support?

To thrive as a Remote Epic ATE Support, you need in-depth knowledge of Epic EMR systems, troubleshooting expertise, and experience in clinical workflows, often backed by Epic certification. Familiarity with remote support tools, ticketing systems, and specific Epic modules such as EpicCare Ambulatory or Inpatient is typically required. Outstanding communication, patience, and the ability to clearly explain technical solutions to non-technical users are essential soft skills. These competencies ensure efficient issue resolution and user satisfaction, which are critical for maintaining seamless healthcare operations remotely.

What are some common challenges faced by Remote Epic ATE Support professionals, and how can they be managed effectively?

Remote Epic ATE Support professionals often encounter challenges such as troubleshooting technical issues without direct, on-site access to end-users and managing communication across multiple teams and shifts. To address these challenges, it's important to utilize robust remote access tools, maintain clear and timely communication with clinical staff, and document all support interactions thoroughly. Building strong relationships with on-site super-users and participating in regular team meetings can also help streamline issue resolution and ensure consistent support coverage.

What is the difference between Remote Epic Ate Support vs Remote Epic Clarity Support?

AspectRemote Epic Ate SupportRemote Epic Clarity Support
CertificationsEpic Certified Ate SupportEpic Certified Clarity Support
Work EnvironmentRemote healthcare IT supportRemote healthcare IT support
Industry UsageHospitals, clinics using Epic EHRHospitals, clinics using Epic Clarity data warehouse
Common Search IntentSupport for Epic Ate modulesSupport for Epic Clarity data reporting

Remote Epic Ate Support and Remote Epic Clarity Support both involve working with Epic systems in healthcare settings. The key difference lies in their focus: Epic Ate Support specializes in assisting with Epic Ate modules, while Epic Clarity Support centers on data reporting and analytics within Epic Clarity. Both roles require Epic certification and are vital for healthcare organizations leveraging Epic software, but they serve different technical functions within the Epic ecosystem.

What are popular job titles related to Remote Epic Ate Support jobs in Raleigh, NC?

For Remote Epic Ate Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Epic Ate Support jobs in Raleigh, NC look for?

The top searched job categories for Remote Epic Ate Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Epic Ate Support jobs?

Cities near Raleigh, NC with the most Remote Epic Ate Support job openings:

Remote Epic Ate Support jobs near you
Infographic showing various Remote Epic Ate Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 75% Full Time, 6% Part Time, and 19% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,667 per year, or $25.3 per hour.

EHR Epic Analyst

ClinDCast LLC

Cary, NC • Remote

Full-time

Re-posted 18 days ago

Job description

Job Title: EHR Epic Analyst
Duration: 5+ Months
Start Date: ASAP
Location: Remote (Based in Raleigh, NC)
Position Type: Contract
Job Description:

We are seeking an experienced EHR Epic Analyst to support the implementation, optimization, and maintenance of Epic applications. The ideal candidate will have a strong background in EpicCare Inpatient – Clinical Documentation, Secure Chat, Rover, Clinical Case Management, and Behavioral Health apps. This role involves working closely with healthcare providers, IT teams, and stakeholders to enhance system functionality and ensure compliance with clinical and regulatory requirements.
Key Responsibilities:

  • Support Epic implementation, configuration, and maintenance for clinical applications.
  • Collaborate with stakeholders to analyze clinical workflows and optimize system functionality.
  • Provide expertise in Epic tools, including Clinical Case Management, Rover, MyChart Bedside, Behavioral Health, and Epic Monitor.
  • Ensure compliance with healthcare regulations and billing workflows.
  • Conduct system troubleshooting, integration, and security assessments.
  • Develop and execute test plans, scenarios, and quality assurance processes.
  • Manage project timelines, financial resources, and stakeholder expectations.
  • Provide technical training and documentation to end-users.
Required Skills & Experience:

  • Epic Certification in EpicCare Inpatient – Clinical Documentation (Secure Chat, Rover, Case Management, Behavioral Health).
  • 8+ years of experience in Epic implementation, Health IT, and application development.
  • Strong knowledge of clinical workflows, regulatory requirements, and security protocols.
  • Expertise in system integration, troubleshooting, and enterprise-level IT solutions.
  • Ability to assess user needs, develop specifications, and provide technical guidance.
  • Strong experience in software quality assurance, testing, and project management.

This is a remote position.

ClinDCast logo

About ClinDCast

Sourced by ZipRecruiter

ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Wesley Chapel, FL, US

Social media

Twitter

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