Remote Encompass Administrator Jobs (NOW HIRING)

Lendz Financial is seeking an analytical and detail-oriented Secondary Markets Technology Specialist to join our growing Secondary Markets team. This role is responsible for administering and optimizing the technology that powers our mortgage pricing platform, ensuring our pricing engine, rate sheets, and pricing configurations remain accurate, efficient, and aligned with business objectives.

As the primary administrator of our Optimal Blue pricing engine, you'll play a critical role in maintaining the systems that support our loan pricing strategy. You'll partner closely with Secondary Marketing, Operations, Product, and Technology teams to configure pricing, troubleshoot issues, implement enhancements, and continuously improve the tools that drive our business.

This is an ideal opportunity for someone who understands mortgage pricing, enjoys solving technical challenges, and thrives at the intersection of mortgage operations and technology.

This is a fully remote position within a distributed team environment.

What You'll Do

• Serve as the primary administrator for Lendz's Optimal Blue pricing engine, maintaining pricing configurations, rate sheets, loan products, and business rules
• Configure and maintain pricing adjustments, eligibility rules, and loan product settings to support business objectives
• Ensure pricing data is accurate, timely, and aligned with company pricing strategies
• Monitor pricing engine performance and proactively identify discrepancies or system issues
• Troubleshoot pricing-related system issues and collaborate with internal stakeholders and third-party vendors to resolve them
• Support new product launches and pricing enhancements by configuring, testing, and validating system changes
• Build, maintain, and validate pricing logic using system configuration tools and business rules
• Analyze pricing data using Microsoft Excel, including Pivot Tables, formulas, lookups, and data validation techniques
• Assist with user acceptance testing (UAT) for system updates, releases, and new functionality
• Create and maintain system documentation, configuration guides, and process documentation
• Collaborate with Secondary Marketing, Operations, Product, and Technology teams to improve workflows, automate processes, and enhance system efficiency
• Stay current on mortgage pricing technology, investor requirements, and industry best practices
• Support day-to-day Secondary Market operations

What We're Looking For

• 3+ years of experience in Secondary Marketing, mortgage pricing, capital markets, or mortgage pricing technology
• Hands-on experience administering or configuring Optimal Blue or another mortgage pricing engine (such as Polly, LoanPASS, or Lender Price)
• Strong understanding of mortgage pricing, rate sheets, pricing adjustments, loan products, and pricing logic
• Experience working with mortgage loan origination systems (Encompass experience preferred)
• Strong Microsoft Excel skills, including Pivot Tables, IF statements, VLOOKUP/XLOOKUP, filtering, and data analysis
• Comfortable configuring business rules, testing system changes, and troubleshooting pricing or system issues
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail
• Ability to manage multiple priorities while working independently in a fast-paced, remote environment
• Strong written and verbal communication skills with the ability to collaborate across departments
• Experience supporting system implementations, integrations, or technology enhancements is a plus
• Familiarity with APIs, SQL, or data mapping is preferred but not required
• High school diploma or equivalent required

What We Offer

• Highly subsidized medical insurance
• Low-cost dental and vision insurance
• 401(k) program
• Health Savings Account (HSA)
• Generous paid time off and company holidays
• Ongoing training, mentorship, and professional development opportunities
• A collaborative, supportive work environment that values ownership and growth