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Senior Encompass Administrator Jobs (NOW HIRING)

Crosscountrymortgage

Encompass Administrator

The Encompass Administrator (Senior) is a key member of CrossCountry Mortgage's LOS team. This position contributes to business success by utilizing technical skills, mortgage experience, and a ...

New

CrossCountry Mortgage

Encompass Administrator

The Encompass Administrator (Senior) is a key member of CrossCountry Mortgage's LOS team. This position contributes to business success by utilizing technical skills, mortgage experience, and a ...

Dart Bank

Sr. Mortgage Systems Engineer

Mason, MI · On-site +1

$91K - $124K/yr

Exempt Job Summary The Senior Mortgage Systems Engineer is responsible for the administration ... Certified Encompass Administrator preferred. * Experience * 5 - 7+ years of Encompass ...

New

THE DART BANK

Sr. Mortgage Systems Engineer

Mason, MI

$91K - $124K/yr

Exempt Job Summary The Senior Mortgage Systems Engineer is responsible for the administration ... Certified Encompass Administrator preferred. * Experience * 5 - 7+ years of Encompass ...

THE DART BANK

Senior Mortgage Systems Engineer

Mason, MI · On-site

$91K - $124K/yr

Exempt Job Summary The Senior Mortgage Systems Engineer is responsible for the administration ... Certified Encompass Administrator preferred. * Experience * 5 - 7+ years of Encompass ...

STI

Encompass Senior Program Manager - Remote

$118K - $119K/yr

Strong understanding of Encompass Admin/EPC/Ellie Mae APIs , condition frameworks, pipeline/status design, personas, and security. * Proven integration leadership across PPE (Optimal Blue) , AUS (DU ...

Astronics

Sr. Systems Administrator

East Aurora, NY · Hybrid

$78K - $106K/yr

The Sr. Systems Administrator is responsible for our SQL Server database environments and actively ... Week-long Christmas shutdown and paid holidays Your Role Will Encompass: SQL Server Administration

Astronics

Sr. Systems Administrator

East Aurora, NY · Hybrid

$78K - $106K/yr

... Encompass: SQL Server Administration Provide expert-level troubleshooting support for Windows & SQL Server database environments, ensuring optimal performance, availability and security Manage ...

Astronics

Sr. Systems Administrator

East Aurora, NY · Hybrid

$78K - $106K/yr

... Encompass: SQL Server Administration Provide expert-level troubleshooting support for Windows & SQL Server database environments, ensuring optimal performance, availability and security Manage ...

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Senior Encompass Administrator information

What is a Senior Encompass Administrator?

A Senior Encompass Administrator is an experienced professional responsible for managing and configuring the Encompass Loan Origination System (LOS) used by mortgage companies. They oversee system settings, user access, workflow automation, and integration with other platforms to ensure optimal performance and compliance. Senior administrators also troubleshoot issues, implement new features, and train staff on system updates and best practices. Their expertise helps streamline loan processing and supports overall business operations.

What are the key skills and qualifications needed to thrive as a Senior Encompass Administrator?

To thrive as a Senior Encompass Administrator, you need in-depth knowledge of the Encompass loan origination system, mortgage industry processes, and a background in computer science or a related field. Expertise with Encompass SDK, API integrations, workflow automation, and relevant certifications such as Encompass Certified Administrator are highly valued. Strong problem-solving, communication, and project management skills set top professionals apart in this role. These abilities are crucial for ensuring efficient system performance, regulatory compliance, and smooth collaboration with cross-functional teams.

What are some common challenges faced by Senior Encompass Administrators, and how can they be addressed?

Senior Encompass Administrators often encounter challenges related to system customization, maintaining compliance with evolving industry regulations, and ensuring data integrity across multiple users and departments. Addressing these challenges typically involves staying updated on Encompass software updates, working closely with compliance and IT teams, and developing clear documentation and training for end users. Proactive communication and regular collaboration with loan officers, processors, and management help ensure that the platform supports business needs efficiently and securely.

What is the difference between Senior Encompass Administrator vs Encompass Loan Processor?

AspectSenior Encompass AdministratorEncompass Loan Processor
CredentialsEncompass certification, mortgage industry experienceLoan processing certifications, mortgage licensing
Work EnvironmentAdministering Encompass software, system configurationProcessing loan applications, data entry
Employer & IndustryMortgage lenders, financial institutions

The Senior Encompass Administrator primarily manages and configures the Encompass software, ensuring system efficiency. In contrast, the Encompass Loan Processor focuses on reviewing and processing individual loan applications. While both roles require mortgage industry knowledge, the administrator role emphasizes system management, whereas the processor handles loan documentation and approval tasks.

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Senior Encompass Administrator jobs near you
Infographic showing various Senior Encompass Administrator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 10% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Encompass Administrator

Crosscountrymortgage

Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago

New

Job description

CrossCountry Mortgage (CCM)is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:

The Encompass Administrator (Senior) is a key member of CrossCountry Mortgage's LOS team. This position contributes to business success by utilizing technical skills, mortgage experience, and a thorough understanding of the LOS system. This LOS team supports the business platform to accomplish critical business processes that are critical to the company's day-to-day operations.

Job Responsibilities:

  • Work with the applicable business units to offer areas of improvement, implement, manage, and maintain input forms, business rules, major releases, loan programs, eFolder settings, disclosures, HMDA support, investor suspense requests, DMI export, servicing transfers, warehouse data tapes, and archive loan strategy.
  • Evaluate the Encompass system, CCM's integrations and CCM's business workflow to help drive change for process-flow improvement in the Encompass system and CCM's integrations.
  • Design and implement approved change requests by creating or enhancing Encompass settings, basic and advanced input forms, and basic and advanced business rules.
  • Employ problem solving skills to understand, interpret, troubleshoot, and resolve issues relating to system functionality.
  • Ensure deadlines are met and update the project management system.
  • Remain up to date on key Encompass trends and methodologies.
  • Remain up to date on forthcoming Ellie Mae initiatives.
  • Work closely with the .Net Team, where applicable, on incoming requests.
  • Ensure updates do not adversely affect the system.
  • Work closely with the Product Manager, where applicable, on incoming requests.
  • Work as an escalation point for general inquiries and troubleshooting requests from Support.

Qualificationsand Skills:

  • High School Diploma or equivalent.
  • 5+ years' experience performing Ellie Mae Encompass Administration.
  • 5+ years' experience building Input Forms and creating Business Rules within Encompass/LOS.
  • 5+ years' experience within the Mortgage Industry.
  • Encompass Administrator Certification.
  • Encompass Web Experience a plus.
  • Thorough understanding of the loan lifecycle from point of sale through servicing and secondary.
  • Advanced knowledge of real estate lending regulations and compliance standards.
  • JIRA knowledge a plus.
  • Effective communication and collaboration skills to maintain positive business relationships with system stakeholders.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com

California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.

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