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Senior Encompass Administrator Jobs (NOW HIRING)

Ghostpunch Games

Senior IT Administrator

Sunrise, FL

$80K - $108K/yr

The Senior IT Administrator will be responsible for providing technical support and project ... The role will encompass project management, troubleshooting, maintaining, and implementing a ...

Athens Administrators

Senior Claims Examiner

Orange, CA · On-site +1

$50.29 - $55.87/hr

POSITION SUMMARY Athens Administrators has an immediate need for a full-time Senior Claims Examiner ... While it does not encompass all job requirements, it is meant to give you a solid understanding of ...

Athens Administrators

Senior Claims Examiner

San Diego, CA · On-site +1

$50.29 - $55.87/hr

POSITION SUMMARY Athens Administrators has an immediate need for a full-time Senior Claims Examiner ... While it does not encompass all job requirements, it is meant to give you a solid understanding of ...

Athens Administrators

$50.29 - $55.87/hr

POSITION SUMMARY Athens Administrators has an immediate need for a full-time Senior Claims Examiner ... While it does not encompass all job requirements, it is meant to give you a solid understanding of ...

Athens Administrators

Senior Claims Examiner

Los Angeles, CA · On-site +1

$50.29 - $55.87/hr

POSITION SUMMARY Athens Administrators has an immediate need for a full-time Bilingual Senior ... While it does not encompass all job requirements, it is meant to give you a solid understanding of ...

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Senior Encompass Administrator information

What is a Senior Encompass Administrator?

A Senior Encompass Administrator is an experienced professional responsible for managing and configuring the Encompass Loan Origination System (LOS) used by mortgage companies. They oversee system settings, user access, workflow automation, and integration with other platforms to ensure optimal performance and compliance. Senior administrators also troubleshoot issues, implement new features, and train staff on system updates and best practices. Their expertise helps streamline loan processing and supports overall business operations.

What are the key skills and qualifications needed to thrive as a Senior Encompass Administrator?

To thrive as a Senior Encompass Administrator, you need in-depth knowledge of the Encompass loan origination system, mortgage industry processes, and a background in computer science or a related field. Expertise with Encompass SDK, API integrations, workflow automation, and relevant certifications such as Encompass Certified Administrator are highly valued. Strong problem-solving, communication, and project management skills set top professionals apart in this role. These abilities are crucial for ensuring efficient system performance, regulatory compliance, and smooth collaboration with cross-functional teams.

What are some common challenges faced by Senior Encompass Administrators, and how can they be addressed?

Senior Encompass Administrators often encounter challenges related to system customization, maintaining compliance with evolving industry regulations, and ensuring data integrity across multiple users and departments. Addressing these challenges typically involves staying updated on Encompass software updates, working closely with compliance and IT teams, and developing clear documentation and training for end users. Proactive communication and regular collaboration with loan officers, processors, and management help ensure that the platform supports business needs efficiently and securely.

What is the difference between Senior Encompass Administrator vs Encompass Loan Processor?

AspectSenior Encompass AdministratorEncompass Loan Processor
CredentialsEncompass certification, mortgage industry experienceLoan processing certifications, mortgage licensing
Work EnvironmentAdministering Encompass software, system configurationProcessing loan applications, data entry
Employer & IndustryMortgage lenders, financial institutions

The Senior Encompass Administrator primarily manages and configures the Encompass software, ensuring system efficiency. In contrast, the Encompass Loan Processor focuses on reviewing and processing individual loan applications. While both roles require mortgage industry knowledge, the administrator role emphasizes system management, whereas the processor handles loan documentation and approval tasks.

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Senior Encompass Administrator jobs near you
Infographic showing various Senior Encompass Administrator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 10% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Senior IT Administrator

Ghostpunch Games

Sunrise, FL

$80K - $108K/yr

Full-time

Re-posted 23 days ago

Job description

Candidates must be within commutable distance of Sunrise, FL


Overview:


The Senior IT Administrator will be responsible for providing technical support and project management to employees within Ghostpunch Games. The role will encompass project management, troubleshooting, maintaining, and implementing a variety of IT systems and services. Collaborative work with other departments and keen attention to current industry technologies, specifically in gaming, will be crucial.


Software Knowledge:


Familiarity with Fortinet Firewall and/or Cisco Firewall Required

Operating Systems: Windows, Windows Server, Linux

Game Development Environments: Unity, Unreal Engine

Office Software: Microsoft Office Suite, Google Workspace

Collaboration Tools: Slack, Discord

Ticketing Systems: JIRA Service Desk

Virtualization Technologies: Hyper-V, QEMU


Technical Skills:


Troubleshooting: Ability to diagnose and fix hardware and software issues.

Networking: Understanding of LAN/WAN, VPN, firewalls, and network protocols.

Security: Familiarity with antivirus software, malware removal, and security protocols.

Hardware Support: Ability to support and maintain PCs, laptops and other hardware peripherals.

Database Management: Basic understanding of SQL or other database management systems.

Scripting: Experience with scripting languages such as PowerShell or Python.


Education and Training:


Bachelor's Degree in Information Technology, Computer Science, or a related field is preferred.

Certifications: CompTIA A+, Network+, Security+, or other industry-standard certifications.

Ongoing Training: Commitment to continuous learning and staying current with industry trends, especially in gaming technology.


Preferred Skills/Experience:


Gaming Industry Experience: Prior experience in the gaming industry is a significant plus.

Project Management: Experience with managing multiple tasks or projects simultaneously and experience organizing the process

Customer Service Skills: Strong communication and interpersonal skills to interact with various departments within the studio.

Collaboration: Ability to work effectively in a team environment.

Adaptability: Capacity to adapt to the ever-changing needs of a dynamic game development studio.

Problem-solving Abilities: A critical thinker with the ability to solve complex problems efficiently.



Conclusion:

The IT Help Desk role offers an exciting opportunity to engage with cutting-edge technologies within the gaming industry. The candidate will be a critical part of the team, ensuring smooth operations across different departments. Passion for gaming and commitment to excellence in IT support will drive success in this dynamic and creative environment.



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