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Remote Email Support Assistant Jobs in California

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Remote Email Support Assistant information

What is the difference between Remote Email Support Assistant vs Customer Service Representative?

AspectRemote Email Support AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentRemote, home-basedRemote or in-office, depending on employer
Industry UsageCommon in tech, e-commerce, and service sectorsWidespread across various industries including retail, telecom, and finance
Job FocusHandling email inquiries, providing support via emailHandling customer inquiries via phone, email, or chat

The Remote Email Support Assistant primarily manages customer support through email, focusing on written communication. In contrast, a Customer Service Representative may handle inquiries via multiple channels, including phone and chat. Both roles require strong communication skills and often similar credentials, but the Remote Email Support Assistant specializes in email-based support, making it ideal for remote work environments.

What are the most commonly searched types of Remote Email Support jobs in California? The most popular types of Remote Email Support jobs in California are:
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Remote Email Support Assistant jobs near you
Medical Support Assistant

Medical Support Assistant

Wonder Works Construction Corp.

Mountain View, CA • On-site, Remote

$20 - $30/hr

Full-time

Posted 4 days ago

Job description

Company Description
Wonder Works is one of the most respected Development and Construction firms in the Tri-State area that have earned its reputation by building with integrity and quality since 1987.
The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.
Job Description
We are looking for a detail-oriented team player to join our workforce as a medical support assistant. The responsibilities of the medical support assistant include greeting patients, maintaining and recording medical data in patient files, controlling patient accounts, and handling scheduling.
A successful medical support assistant should have excellent administrative and data entry skills. Ultimately, a top-notch medical support assistant should be empathic to patients and supportive of Doctors and should work well in a team environment.
Pay: $20.00 - $30.00 per hour.
Medical Support Assistant Responsibilities:
  • Answering phone calls and emails and delivering messages to staff members.
  • Greeting patients and visitors, answering basic questions, and directing them to the correct departments.
  • Maintaining patient records and updating their medical data, both manually and electronically.
  • Organizing the paperwork and opening files for new patients.
  • Verifying patients' insurance information.
  • Assisting Doctors with patient examinations, as needed.
  • Collecting and documenting patients' basic health information, including height, weight, and vital signs, for the Doctors to review during examinations.
  • Recording Doctors' orders regarding patient care and scheduling the appointments.
  • Tracking inventory and ordering supplies.
  • Maintaining employee timesheets and attendance records.

Qualifications
Medical Support Assistant Requirements:
  • High school diploma or GED.
  • A minimum of one years' vocational training may be advantageous.
  • Certification, such as Certified Medical Assistant or similar, may be advantageous.
  • Administrative experience and basic knowledge of medical terminology.
  • Experience with electronic medical records (EMR) and scheduling skills.
  • Basic computer skills, attention to detail, and organizational skills.
  • Excellent customer service and communication skills.

Additional Information
Wonder Works employees have a winning attitude and champion innovation, teamwork and accountability through a results-oriented, customer-centric, and fun culture. We offer various health and financial benefits, learning and growth opportunities, competitive salary compensation, rewarding bonus programs, and a wide range of work-life benefits designed to make your life easier.
All your information will be kept confidential according to EEO guidelines.

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