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Remote Cisco Ucce Engineer Jobs in California (NOW HIRING)

Leader, Solutions Engineer, Splunk

Rancho Cordova, CA · On-site +1

$109K - $144K/yr

Meet the Team Splunk, a Cisco Company, is seeking an outstanding Solutions Engineering Leader to lead a remote team of presales Solutions Engineers supporting the Commercial/Growth business across ...

Solutions Engineer, NeoCloud

San Francisco, CA · On-site +1

$229K - $299K/yr

While this position is remote, candidates should be located in or willing to relocate to the San ... Your Impact As a Senior Solutions Engineer at Cisco, you will lead technical engagements with ...

Solutions Engineer, NeoCloud

San Jose, CA · On-site +1

$229K - $299K/yr

While this position is remote, candidates should be located in or willing to relocate to the San ... Your Impact As a Senior Solutions Engineer at Cisco, you will lead technical engagements with ...

Solutions Engineer, NeoCloud

San Jose, CA · On-site +1

$229K - $299K/yr

While this position is remote, candidates should be located in or willing to relocate to the San ... Your Impact As a Senior Solutions Engineer at Cisco, you will lead technical engagements with ...

Serve as the central relationship manager for Cisco's field, channel, and systems engineering ... Remote employees are expected to maintain productivity, communication, and availability during ...

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Remote Cisco Ucce Engineer information

What is a remote Cisco UCCE engineer?

A Remote Cisco UCCE Engineer is an IT professional who specializes in implementing, managing, and troubleshooting Cisco Unified Contact Center Enterprise (UCCE) solutions while working remotely. They help organizations deploy and maintain large-scale contact center environments, ensuring seamless communication between customers and support teams. These engineers are proficient in Cisco networking, telephony, and call center technologies, and often work with clients or internal teams to optimize contact center performance and address technical issues.

What are the key skills and qualifications needed to thrive as a remote Cisco UCCE engineer?

To thrive as a Remote Cisco UCCE Engineer, you need in-depth knowledge of Cisco Unified Contact Center Enterprise (UCCE) solutions, networking fundamentals, and a relevant degree or equivalent experience. Hands-on expertise with Cisco UCCE configuration, troubleshooting tools, and certifications such as CCNP or Cisco UCCE Specialist are typically expected. Strong problem-solving abilities, communication skills, and the capacity to work independently set top performers apart in this remote role. These skills are essential to ensure reliable, scalable contact center solutions and effective client support from a remote environment.

What are some common challenges faced by remote Cisco UCCE engineers, and how can they be effectively managed?

Remote Cisco UCCE Engineers often encounter challenges such as troubleshooting complex contact center issues without on-site access, coordinating with geographically dispersed teams, and ensuring secure, stable connectivity to client environments. Effective management of these challenges involves strong communication skills, proficiency with remote troubleshooting tools, and thorough documentation practices. Building a routine for regular collaboration with network and voice teams, as well as staying updated with Cisco's latest updates and best practices, can also enhance efficiency and problem resolution in a remote setting.

What is the difference between Remote Cisco Ucce Engineer vs Remote Cisco Collaboration Engineer?

AspectRemote Cisco Ucce EngineerRemote Cisco Collaboration Engineer
CertificationsCCNA Collaboration, CCNP Collaboration, CCIE CollaborationCCNA Collaboration, CCNP Collaboration, CCIE Collaboration
Work EnvironmentDesign, implement, and troubleshoot Cisco UC solutions remotelyDeploy and support Cisco collaboration tools like Webex, Jabber, and TelePresence remotely
Industry UsageTelecom, IT services, enterprise networksEnterprise communication, customer support, remote collaboration services

Both roles focus on Cisco collaboration technologies, requiring similar certifications and working in remote environments. The Cisco Ucce Engineer primarily handles the design and troubleshooting of unified communications infrastructure, while the Cisco Collaboration Engineer emphasizes deploying and supporting collaboration tools. They often overlap but differ in their core responsibilities within Cisco collaboration solutions.

What are the most commonly searched types of Cisco Ucce Engineer jobs in California?

The most popular types of Cisco Ucce Engineer jobs in California are:

What job categories do people searching Remote Cisco Ucce Engineer jobs in California look for?

The top searched job categories for Remote Cisco Ucce Engineer jobs in California are:

What cities in California are hiring for Remote Cisco Ucce Engineer jobs?

Cities in California with the most Remote Cisco Ucce Engineer job openings:

Sr. Engineering Product Manager - Cisco Secure Client (Endpoint Security) REMOTE

San Jose, CA • On-site, Remote


Cisco
Computer and Computer Peripheral Equipment and Software Wholesalers • 10K+ employees

8.0

Company rating: 8.0 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

60th of 159 rated electronics manufacturers

People enjoy working here

Good employer

Recommended by parents


$194K - $285K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

The application window is expected to close on: 09/25/2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This is a remote role, offering the ability to work from any location within the U.S.
Cisco is hiring a Senior Engineering Product Manager as we own the future of the endpoint!

Cisco Secure Client is Cisco's unified endpoint security platform that works across desktop, mobile, and its management experience. The team builds security products that help people connect safely and work with confidence. We value thoughtful decisions, positive relationship building, and steady execution.

This Senior Engineering Product Manager will lead strategy, roadmap definition, and execution across several key product areas, turning customer needs and market insight into clear product decisions. We're looking for a senior product leader who can evaluate and resolve sophisticated choices, align teams, and deliver trusted experiences at scale.


This senior role offers the opportunity to shape a widely-used platform and to influence how our endpoint presence continues to evolve.

This is an outstanding chance to create a visible impact!

Your Impact
The Senior Engineering Product Manager sets direction across several product areas and connects decisions across the broader portfolio. You'll shape 18-24 month investment priorities spanning AI, connectivity, security, identity, manageability, user experience, and zero trust capabilities. By bringing together customer value, technical direction, and company priorities, you'll ensure that roadmap choices remain practical and durable.

You'll work closely with engineering, sales, support, experience, and other product managers. You'll advise on business plans, product marketing strategy, and success measures. You'll define how owned capabilities fit into the broader solution through packaging, bundling, and positioning. In partnership with engineering and leadership, you'll guide teams to navigate trade-offs involving architecture, customer impact, and market realities.

Customer learning is central to the work. In this role you'll lead validation across segments, build partners, and strategic accounts, then uses those insights to strengthen product-market fit and identify adjacent opportunities.

This Senior Engineering Product Manager will also represent the product with customers, partners, and internal collaborators as a trusted guide and advocate.


We're seeking a seasoned professional who brings focus to ambiguity and momentum to execution. We value product leaders who listen carefully, test assumptions, and turn insight into clear decisions. Strong work in this role will help teams move faster and help customers work more securely. Join us and help build what comes next!

Minimum Qualification

At least 5 years' industry experience in a software engineering, cybersecurity, cloud, IT, or a product management environment
Experience with desktop and mobile software
Customer engagement experience, including translating enterprise customer needs into product strategy and roadmap decisions
Product management experience
Bachelors + 8 years' of related experience, or Masters + 4 years of related experience, or PhD + 3 years of related experience.

Preferred Qualifications
Solid understanding of AI, security, networking, identity, endpoint management, and zero trust technologies
Strong preference for candidates knowledgeable with endpoint security
Preference for experience leading product strategy for desktop and mobile software at platform scale
Ability to influence cross-functional teams and senior partners
Experience acting as a trusted technical advisor for engineering teams and engineering leadership
Experience developing comprehensive product strategy for competitive analyses and market validation across multiple customers/products
Deep understanding of endpoint security customers and markets

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $194,600.00 to $285,700.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

  • 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

  • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

  • Additional paid time away may be requested to deal with critical or emergency issues for family members

  • Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;

  • 1% of incentive target for each 1% of attainment between 75% and 100%; and

  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$194,600.00 - $328,600.00

Non-Metro New York state & Washington state:

$179,000.00 - $294,000.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.


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About Cisco Systems

Sourced by ZipRecruiter

Cisco Systems, a global tech titan based in San Jose, CA, US, operates in the information technology and services industry. Founded in 1984, the company was derived from a project between two computer scientists from Stanford University. They aimed to connect different networks of computer systems at the university, resulting in the first multi-protocol router, and subsequently, the birth of Cisco. As an industry-leading manufacturer of networking hardware and telecommunications equipment, Cisco's product and services range includes routers, switches, firewall devices, and telecommunication technology. The company's mission, "to shape the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors, and ecosystem partners," is a testament to its pursuit of technology-forward innovation and customer satisfaction.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

San Jose, CA, US

Year founded

1984

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Benefits

Hours and flexibility

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