Cold Email Specialist (Deliverability + Client Success + Campaign Operations) Full-Time Remote Flexible Hours with U.S. Client Overlap About the Role We're hiring a highly execution-focused Cold ...
Cold Email Specialist (Deliverability + Client Success + Campaign Operations) Full-Time Remote Flexible Hours with U.S. Client Overlap About the Role We're hiring a highly execution-focused Cold ...
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Long Beach, CA · On-site +1
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Long Beach, CA · On-site +1
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Remote About the Role With hundreds of millions of messages being sent by the organization every year, the SMFC Email Specialist plays an important role in ensuring the students, parents, and ...
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Salesforce Marketing Cloud Developer / Email Marketing Specialist Position Title Salesforce Marketing Cloud Developer / Email Marketing Specialist Location - Remote Position Overview Diverse Agile ...
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Salesforce Marketing Cloud Developer / Email Marketing Specialist Position Title Salesforce Marketing Cloud Developer / Email Marketing Specialist Location - Remote Position Overview Diverse Agile ...
Salesforce Marketing Cloud Developer / Email Marketing Specialist Position Title Salesforce Marketing Cloud Developer / Email Marketing Specialist Location - Remote Position Overview Diverse Agile ...
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$80K - $81K/yr
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Web & Email Specialist - Remote (in U.S. only)
Chattanooga, TN · Remote
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Chattanooga, TN · On-site +1
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Phoenix, AZ · On-site +1
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This is a remote position and the candidate must live in the United States or Canada due to our ... Salesforce Certified Marketing Cloud Email Specialist (certification required) * Salesforce ...
Quick apply
This is a remote position and the candidate must live in the United States or Canada due to our ... Salesforce Certified Marketing Cloud Email Specialist (certification required) * Salesforce ...
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San Antonio, TX · Remote
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Atlanta, GA · Remote
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Jersey City, NJ · On-site +1
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Jersey City, NJ · On-site +1
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Norfolk, VA · Remote
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Columbus, OH · On-site +1
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Email Support Specialist
Chicago, IL · On-site +1
As an Email Support Specialist, you will play a crucial role in providing timely and efficient ... Ability to work independently and manage time effectively in a remote work environment.
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Email Support Specialist
Chicago, IL · On-site +1
As an Email Support Specialist, you will play a crucial role in providing timely and efficient ... Ability to work independently and manage time effectively in a remote work environment.
Remote Email Specialist information
See salary details
$14.90 - $17.94
6% of jobs
$17.94 - $20.98
5% of jobs
$20.98 - $24.02
6% of jobs
$26.58 is the 25th percentile. Wages below this are outliers.
$24.02 - $27.05
8% of jobs
$27.05 - $30.09
15% of jobs
The median wage is $31.21 / hr.
$30.09 - $33.13
24% of jobs
$34.41 is the 75th percentile. Wages above this are outliers.
$33.13 - $36.17
23% of jobs
$36.17 - $39.20
12% of jobs
$39.20 - $42.24
0% of jobs
$42.24 - $45.28
0% of jobs
$45.28 - $48.32
0% of jobs
$14
$30
$48
How much do remote email specialist jobs pay per hour?
What is a Remote Email Specialist?
What are some of the main challenges Remote Email Specialists face when coordinating campaigns across distributed teams?
What are the key skills and qualifications needed to thrive as a Remote Email Specialist, and why are they important?
What is the difference between Remote Email Specialist vs Remote Customer Support Representative?
| Aspect | Remote Email Specialist | Remote Customer Support Representative |
|---|---|---|
| Primary Role | Manage and optimize email marketing campaigns, handle email inquiries, and analyze email performance | Assist customers via email, chat, or phone, resolve issues, and provide product or service information |
| Required Skills | Email marketing tools, communication, data analysis | Customer service, communication, problem-solving |
| Work Environment | Marketing or sales teams, digital marketing departments | Customer service centers, support teams |
| Common Certifications | Email marketing certifications (e.g., HubSpot, Mailchimp) | Customer service certifications (e.g., Zendesk, CCSP) |
While both roles involve communication via email, the Remote Email Specialist focuses on email marketing and campaign management, whereas the Remote Customer Support Representative handles customer inquiries and support issues. Both roles require strong communication skills, but their primary functions and tools differ significantly.
Full-time
Posted 29 days ago
Job description
Full-Time Remote Flexible Hours with U.S. Client Overlap
About the Role
We're hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution inside a fast-growing startup environment.
This is not a passive account management role.
You will be directly responsible for:
- cold email campaign performance,
- inbox placement,
- deliverability troubleshooting,
- campaign optimization,
- client communication,
- and retention.
You'll work closely with:
- the founder,
- outreach team,
- developers,
- and operations
to ensure campaigns perform, clients stay happy, and delivery standards scale with the business.
If you understand cold email beyond basic outreach - including:
- infrastructure,
- warm-up,
- deliverability,
- copy performance,
- inbox health,
- and campaign optimization -
this role is a strong fit.
What You'll Own
Client Campaign Ownership
- Act as the primary point of contact for 20-30 active clients
- Lead client check-ins and performance conversations
- Manage client expectations and campaign updates
- Build strong long-term client relationships
- Proactively identify risks and prevent churn before issues escalate
Cold Email Campaign Performance
- Diagnose and optimize underperforming campaigns
- Troubleshoot:
- deliverability issues
- inbox placement problems
- domain health
- spam issues
- list quality concerns
- low reply rates
- Review and optimize:
- subject lines
- messaging
- sequencing
- personalization
- Quality-check campaigns before launch
- Continuously improve campaign performance and outcomes
Deliverability & Infrastructure
- Manage and optimize:
- warm-up systems
- inbox reputation
- sending domains
- DNS setup
- SPF / DKIM / DMARC
- Understand how inbox placement impacts results
- Troubleshoot technical campaign issues independently when possible
- Collaborate with technical teams on infrastructure and automation improvements
Copywriting & Messaging Optimization
- Personally write and refine cold email copy
- Improve:
- open rates
- reply rates
- positive response rates
- Test and iterate messaging based on campaign data
- Balance personalization with scalability
Processes, SOPs & Scaling Operations
- Build and improve delivery documentation and playbooks
- Maintain organized workflows and campaign tracking
- Track:
- SLAs
- client health
- campaign metrics
- operational performance
- Help create scalable systems as the company grows
Cross-Functional Collaboration
- Work closely with:
- developers
- infrastructure teams
- outreach specialists
- leadership
- Coordinate campaign execution and troubleshooting
- Report directly to the founder on:
- campaign performance
- client risks
- retention concerns
- operational improvements
Required Experience & Skills
- Experience inside:
- cold email agencies
- lead generation companies
- outbound sales environments
- startup operations
- Strong hands-on expertise in:
- cold email strategy
- deliverability
- inbox placement
- warm-up systems
- outbound infrastructure
- Strong copywriting ability for outbound campaigns
- Experience troubleshooting:
- spam issues
- domain reputation
- low-performing campaigns
- Technical understanding of:
- APIs
- automations
- workflows
- outbound systems
- Daily practical use of:
- AI tools
- ChatGPT
- Claude
- automation workflows
- Strong communication and client management skills
- Comfortable operating independently in fast-moving environments
Nice-to-Have Experience
- Experience with:
- Instantly
- Smartlead
- Clay
- Apollo
- Lemlist
- Outreach
- HubSpot
- Familiarity with:
- Zapier
- Make
- webhooks
- automation systems
- Experience scaling outbound systems for startups or agencies
- Background in SaaS or lead generation environments
What Makes You a Strong Fit
- You take ownership instead of waiting for instructions
- You thrive in startup environments where systems evolve quickly
- You focus on execution, results, and performance
- You understand that deliverability is just as important as copy
- You communicate confidently with founders and executives
- You can troubleshoot both technical and operational campaign issues
- You care deeply about client outcomes and retention
What a Typical Day Looks Like
- Review campaign performance dashboards and inbox health
- Troubleshoot deliverability or reply-rate issues
- Optimize copy, targeting, and sequencing
- Join client calls and provide performance updates
- Coordinate with outreach and technical teams
- Launch and QA new campaigns
- Monitor domain reputation and warm-up systems
- Update SOPs and operational tracking systems
In short:
You own the health, performance, and success of outbound cold email campaigns from both a technical and client-facing perspective.
Key Metrics for Success (KPIs)
- Client retention and churn reduction
- Inbox placement and deliverability rates
- Campaign reply and conversion performance
- Client satisfaction and relationship health
- SLA adherence and operational consistency
- Overall impact on client campaign results
Why This Role Stands Out
- High ownership and direct impact on client outcomes
- Work closely with startup leadership and technical teams
- Blend of:
- deliverability
- operations
- client management
- outbound strategy
- copywriting
- Opportunity to help scale outbound systems and processes
- Fast-moving environment with strong growth opportunities
Interview Process
- Initial Screening
- Interview with Founder
- Final Discussion
- Offer & Onboarding
Apply Now
If you:
- understand cold email deeply,
- know how to improve deliverability and campaign performance,
- thrive in startup environments,
- and enjoy owning client outcomes from end to end,
this role is a strong fit for you.