Jackson, MS · Remote
$51.50 - $69.50/hr
Jackson , MS 39211 -Remote Duration: 3 Year with possible extension Security Clearence required ... We are currently supporting, enhancing and maintaining the statewide SNAP/TANF Eligibility ...
Quick apply
Jackson, MS · Remote
$51.50 - $69.50/hr
Jackson , MS 39211 -Remote Duration: 3 Year with possible extension Security Clearence required ... We are currently supporting, enhancing and maintaining the statewide SNAP/TANF Eligibility ...
Jackson, MS · Remote
For more details, please connect with Shweta Patel email her at Shwetap@vgroupinc.com Direct Client ... Jackson, MS 39201 (Remote) Position Type: Contract Interview Type: Inperson / WebCam Ceipal ID: SMS ...
Quick apply
Jackson, MS · Remote
For more details, please connect with Shweta Patel email her at Shwetap@vgroupinc.com Direct Client ... Jackson, MS 39201 (Remote) Position Type: Contract Interview Type: Inperson / WebCam Ceipal ID: SMS ...
Jackson, MS · Remote
Jackson , MS 39211 -Remote Duration: 3 Year with possible extension Security Clearence required ... Each reference should include the name, email, phone number, and their position title/company name.
Quick apply
Jackson, MS · Remote
Jackson , MS 39211 -Remote Duration: 3 Year with possible extension Security Clearence required ... Each reference should include the name, email, phone number, and their position title/company name.
Jackson, MS · On-site +1
Pewaukee, WI All remote locations. Application Deadline: July 3, 2026 or Posted Until Filled Please ... Supports sales and business development efforts through the preparation of accurate quotations and ...
Jackson, MS · On-site +1
Pewaukee, WI All remote locations. Application Deadline: July 3, 2026 or Posted Until Filled Please ... Supports sales and business development efforts through the preparation of accurate quotations and ...
Jackson, MS · Remote
$70 - $75/hr
Remote Role Duration: 12+ Months We are seeking an experienced Microsoft Dynamics 365 Developer to ... Support enterprise data migration, data conversion, and application integration initiatives.
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Jackson, MS · Remote
$70 - $75/hr
Remote Role Duration: 12+ Months We are seeking an experienced Microsoft Dynamics 365 Developer to ... Support enterprise data migration, data conversion, and application integration initiatives.
Jackson, MS · Remote
Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... We understand the importance of work-life balance and support our team with: Flexible Time Off to ...
Jackson, MS · Remote
Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... We understand the importance of work-life balance and support our team with: Flexible Time Off to ...
Jackson, MS · Remote
Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... We understand the importance of work-life balance and support our team with: · Flexible Time Off ...
Quick apply
Jackson, MS · Remote
Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... We understand the importance of work-life balance and support our team with: · Flexible Time Off ...
$12.02 - $14.31
14% of jobs
$15.52 is the 25th percentile. Wages below this are outliers.
$14.31 - $16.61
21% of jobs
$16.61 - $18.90
14% of jobs
The median wage is $19.03 / hr.
$18.90 - $21.19
18% of jobs
$22.76 is the 75th percentile. Wages above this are outliers.
$21.19 - $23.49
12% of jobs
$23.49 - $25.78
6% of jobs
$25.78 - $28.08
4% of jobs
$28.08 - $30.37
3% of jobs
$30.37 - $32.66
3% of jobs
$32.66 - $34.96
3% of jobs
$34.96 - $37.25
1% of jobs
$12
$21
$37
To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.
A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.
In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.
$51.50 - $69.50/hr
Contractor
Posted 7 days ago
Role: Sr. COBOL CICS Developer
Location: Jackson, MS 39211 –Remote
Duration: 3 Year with possible extension
Security Clearence required
Prior state experience preferred
5-6 pages resume
Need 2-3 professional references. Each reference should include the name, email, phone number, and their position title/company name.
Job Description:
We are looking for a talented and highly effective Senior COBOL CICS Developer to join our development and support team. We are currently supporting, enhancing and maintaining the statewide SNAP/TANF Eligibility Determination system. The enhancements include use of latest technologies as needed to interface/integrate with other systems on different platforms and automation of current processes.
Technical Skill Set
Requirement
Enterprise System Programming experience in COBOL CICS utilizing ADABAS database. Experienced in troubleshooting complex SNAP and TANF eligiblity determination systems in a Linux enviroment utilizing MicroFocus COBOL in enterprise developer. Ability to create new screens and functionality to integrate with
legacy system.
20+ Years
Experience in the analysis, design, and programming of large or complex development
projects on large-scale IBM Mainframe/Linux systems.
6+ Years
Experience with automated eligibility determination systems specifically SNAP and TANF Eligilibty, SNAP E&T, Benefits, Benefit Recovery
6+ Years
Ability to provide subject matter expertise on Mainframe CICS system architectures
3 Years
Business Skill Set/Requirements
Requirement
Ability to provide recommendations regarding enhancements to the systems and processes
6 Years
Experience developing, maintaining, and updating documentation for procedures, policies, and processes
6 Year
Technical/Business Skill Set
Requirement
Knowledge of SNAP and TANF eligibility and econonomic assistance policies and procedures, and current state and federal mandates as implemented or similar to those in MAVS, the Mississippi statewide eligibility determination
system.
6 Year
Experience interpreting, designing and implementing federal and state mandates in Linux systems such as MAVS.
6 Year
Preferred/Not Required
problems.
Experience converting out dated technologies to new cutting edge technologies.
Skill Set
Skill Level
(See key code above)
Required/Preferred
Notes
Operating Systems
Linux
Intermediate
Preferred
Enter text here
Windows
Intermediate
Required
Enter text here
Mainframe
SME
Required
Enter text here
Programming Language/Development Tools
Enterprise Developer COBOL
Advanced
Required
Enter text here
ADABAS
Advanced
Required
Enter text here
Animator
Intermediate
Preferred
Enter text here
Database Systems/Database Tools
ADABAS
Advanced
Required
Enter text here
Relational Database Systems (DB2/SQL)
Intermediate
Preferred
Enter text here
Enter text here
Select
Select
Enter text here
Framework/SLD/Methodology
Agile
Intermediate
Preferred
Enter text here
SDLC
Intermediate
Required
Enter text here
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51 - 200 Employees
Parsippany, NJ, US
