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Remote Email Chat Support Jobs in Tupelo, MS (NOW HIRING)

We hire talented individuals who will provide the best support and can quickly adapt to the rapidly ... If you have a disability and require assistance in this application process, please email talentacq ...

Remote Email Chat Support information

See Tupelo, MS salary details

$13

$24

$42

How much do remote email chat support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote email chat support in Tupelo, MS is $24.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $27.02 per hour, depending on experience, location, and employer.

Are remote email chat support jobs legit?

Remote email chat support jobs are legitimate roles in customer service that involve assisting customers via email and chat platforms. However, job seekers should verify the employer's credibility, avoid positions that require upfront payments, and look for clear job descriptions and company information to ensure legitimacy.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

How do you become a remote email chat support?

To become a remote email chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service tools like live chat software or email platforms. Many employers require a high school diploma or equivalent and may prefer previous customer service experience. Training is often provided, and a reliable internet connection is essential for remote work.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are popular job titles related to Remote Email Chat Support jobs in Tupelo, MS? For Remote Email Chat Support jobs in Tupelo, MS, the most frequently searched job titles are:
What job categories do people searching Remote Email Chat Support jobs in Tupelo, MS look for? The top searched job categories for Remote Email Chat Support jobs in Tupelo, MS are:
What cities near Tupelo, MS are hiring for Remote Email Chat Support jobs? Cities near Tupelo, MS with the most Remote Email Chat Support job openings:
Infographic showing various Remote Email Chat Support job openings in Tupelo, MS as of June 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $51,594 per year, or $24.8 per hour.

Territory Manager-Remote

Priority1

Tupelo, MS • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Job description

Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.
Priority1, Inc. , a dynamic nationwide company, is now seeking transportation professionals for business-to-business product/service sales in Tupelo. We are looking for enthusiastic, polished, hardworking candidates who want to have a career in sales! Priority1 is a premier consulting and contract logistics company, specializing in LTL, Truckload, Air Freight, and Warehouse services. We are growing at a rapid pace and we are looking to add new outside Territory Managers to the Tupelo market.
The Territory Manager sales position offers potential candidates the opportunity to establish superior selling skills, offer a large business solution in a small-to-mid size business environment, and grow into a Senior Territory Manager/Regional Sales Manager position by gaining valuable experience selling to executive level decision makers (i.e.) Owner, CEO, CFO, President, and Vice President. This outside sales position is focused on new business acquisition. The freight shipping industry has an unlimited prospect base. The Priority1 value proposition delivers best in class solutions for customers, while also reducing their operating cost. This Territory Manager position is the start of a career path that creates consistent personal and professional growth as well as a great income opportunity.
Snapshot of Territory Manager Position at Priority1
-Prospecting New Business (There is a lot of B2B Door-to-Door Cold Calling Involved)
-Develop Lead Generation and Utilize CRM to Track Activity
-Selling and Setting Up New Accounts
-Managing Accounts You Sell
Training and Development At Priority1, we believe supporting our Territory Managers (TM's) through best-in-class training and development. New hires can expect three weeks of corporate training inside of their first 24 months, with the potential for additional Senior TM trainings and management trainings further into their career. All trainings take place in Little Rock, AR and are led by the Executive Development Team, who themselves started in sales. Also, new Territory Managers get integrated into the "Fast Start Program" immediately after Basic Sales Training in Little Rock. The Fast Start Program includes 3 months of in-the-field training with Upper Management.
Rewards and Recognition We recognize our talent often because we understand how important it is to acknowledge superior performance. Motivated, competitive individuals can expect to have their accomplishments recognized in front of their peers and in front of the entire organization.
Requirements of a Priority1 Territory Manager
-2 years of freight sales experience preferred
-Bachelor's Degree preferred (deal courses in business, marketing and/or communication preferred but any major will work as long as you have a passion for sales)
-Involvement in campus activities (athletic backgrounds highly recommended)
-Naturally enthusiastic and energetic
-Polished and professional appearance and demeanor
-Determined to be part of a winning team
-A burning desire to be successful
Compensation
-Competitive base salary + Uncapped Commission + $500 Monthly Car Allowance + Reimbursement for Gas Receipts
-Medical Insurance with premiums paid at 100% for employees AND dependents
-Dental Insurance 100% paid for Employee
-Vision Insurance
-HSA with Employer Contributions
-Life Insurance
-Short Term Disability
-Long Term Disability
-401(k) Plan
-Profit Sharing: Typical annual contribution of 15% of total eligible compensation
-Paid Holidays AND PTO
-Cancer, Critical Illness, and Accident Policies available
Priority-1, Inc. will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please email talentacq@priority1.com.
Priority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)