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Remote Email Chat Support Jobs in Byram, MS (NOW HIRING)

XACT

Customer Service Specialist - MS

Jackson, MS · On-site +1

$14.99 - $15/hr

... email, and live chat with product selection, order questions, and everything in between ● Use ... needed to support company growth Who You Are: ● Someone who truly gets excited about making ...

Talkiatry

Psychiatrist - Part Time/Full Time

Jackson, MS · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Kobie Marketing

Sr. Account Manager

Jackson, MS · Remote

We understand the importance of work-life balance and support our team with: · Flexible Time Off ... As a remote-first organization headquartered in St. Petersburg, Florida, Kobie values meaningful in ...

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Remote Email Chat Support information

See Byram, MS salary details

$12

$22

$38

How much do remote email chat support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote email chat support in Byram, MS is $22.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $24.57 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What job categories do people searching Remote Email Chat Support jobs in Byram, MS look for?

The top searched job categories for Remote Email Chat Support jobs in Byram, MS are:

What cities near Byram, MS are hiring for Remote Email Chat Support jobs?

Cities near Byram, MS with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you

Remote Customer Service Representative

Sydiera

Jackson, MS • Remote

$12 - $15/hr

Full-time

Re-posted 10 days ago

Job description

Rooted Talent Solutions we are seeking highly motivated and customer-focused individuals to provide exceptional customer service for well-known brands. As a Remote Customer Service Representative, you will handle inbound calls, chat, and/or email support to assist customers with inquiries, orders, troubleshooting, and general support needs.

Responsibilities:

Provide outstanding customer service through phone, chat, and/or email.

Assist customers with inquiries, billing issues, product support, and troubleshooting.

Follow company guidelines and scripts to handle various customer concerns professionally.

Maintain accurate records of customer interactions using provided systems.

Adhere to quality and performance metrics to ensure customer satisfaction.

Work independently while following training and ongoing support guidelines.

Qualifications:

Previous customer service experience (call center, retail, hospitality, etc.) is preferred but not required.

Strong verbal and written communication skills.

Ability to multitask and navigate multiple systems while assisting customers.

Reliable computer (Windows or Mac) and high-speed internet connection.

Quiet workspace free from distractions.

Self-motivated with strong problem-solving skills.

Benefits:

100% remote with flexible scheduling options.

Opportunity to support top-tier brands.

Work-from-home convenience with no commute.

Performance-based incentives and growth opportunities.

How to Apply:

If you are passionate about delivering excellent customer service and want the flexibility of remote work, apply today!