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Remote Chat Representative Jobs in Ridgeland, MS

InsuraTec

Sales Representative (Remote)

Clinton, MS · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Byram, MS · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Pearl, MS · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Brandon, MS · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Madison, MS · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Canton, MS · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Flowood, MS · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

InsuraTec

Sales Representative (Remote)

Jackson, MS · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities. Key Responsibilities:

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All JobsChat Representative JobsRemote Chat Representative JobsRemote Chat Representative Jobs in Ridgeland, MS

Remote Chat Representative information

See Ridgeland, MS salary details

$9

$17

$28

How much do remote chat representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote chat representative in Ridgeland, MS is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $19.23 per hour, depending on experience, location, and employer.

What are remote chat representatives?

Remote chat representatives are customer service professionals who communicate with clients or customers through online chat platforms, rather than in person or over the phone. They typically answer questions, resolve issues, and provide support for products or services, all from a remote location such as their home. This role requires strong written communication skills, the ability to multitask, and proficiency with chat software and customer service tools. Remote chat representatives are employed in various industries, including retail, technology, and financial services.

What is the difference between Remote Chat Representative vs Remote Customer Service Agent?

AspectRemote Chat RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home or remote locationOnline, from home or remote location
Industry UsageCustomer support via live chatCustomer support via phone, email, or chat
Common Search IntentJobs involving live chat supportJobs involving customer support across channels

Both roles involve assisting customers remotely, often requiring similar skills and credentials. The main difference is that a Remote Chat Representative specializes in live chat support, while a Remote Customer Service Agent may handle multiple communication channels like phone, email, and chat. Understanding these distinctions helps job seekers find roles aligned with their preferred communication methods and skills.

What are the key skills and qualifications needed to thrive as a Remote Chat Representative, and why are they important?

To thrive as a Remote Chat Representative, you need excellent written communication skills, fast and accurate typing, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in resolving customer inquiries efficiently. These skills and qualities ensure prompt, clear, and effective support, leading to high customer satisfaction in a virtual environment.

What are some common challenges faced by Remote Chat Representatives, and how can they be managed?

Remote Chat Representatives often need to juggle multiple conversations simultaneously while maintaining accuracy and a friendly tone. Working remotely can also make it challenging to collaborate with teammates or get immediate support from supervisors. To manage these challenges, it's important to develop strong multitasking and communication skills, use collaboration tools effectively, and proactively reach out to team members or leads when clarification is needed. Many companies offer ongoing training and virtual team meetings to help remote representatives stay connected and supported.
What are the most commonly searched types of Chat Representative jobs in Ridgeland, MS? The most popular types of Chat Representative jobs in Ridgeland, MS are:
What are popular job titles related to Remote Chat Representative jobs in Ridgeland, MS? For Remote Chat Representative jobs in Ridgeland, MS, the most frequently searched job titles are:
What job categories do people searching Remote Chat Representative jobs in Ridgeland, MS look for? The top searched job categories for Remote Chat Representative jobs in Ridgeland, MS are:
What cities near Ridgeland, MS are hiring for Remote Chat Representative jobs? Cities near Ridgeland, MS with the most Remote Chat Representative job openings:
Remote Chat Representative jobs near you
Infographic showing various Remote Chat Representative job openings in Ridgeland, MS as of July 2026, with employment types broken down into 56% Full Time, 24% Part Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,754 per year, or $17.7 per hour.
Customer Service Chat Representative - 100% Remote

Customer Service Chat Representative - 100% Remote

frontdoor, Inc.

Jackson, MS • Remote

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

Job description

Overview

Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com.

Responsibilities

Summary:

As a Customer Care Associate you will represent the business unit to customers and business partners (e.g., contractors, realtors, etc.). You will acquire knowledge and understanding of product coverage and must adhere to departmental guidelines, policies, and procedures while maintaining a professional and businesslike relationship with both internal and external customers. You are responsible for providing every customer with the best possible service experience. 

Responsibilities: 

  • Assists customers, contractors, and/or business partners via inbound and outbound telephone calls, written correspondence and/or electronic communication according to all policies, procedures, and contract coverage
  • Explains and upholds contract coverage to customers and/or contractors
  • Follows up with customers, contractors, and/or business partners to ensure customer service issues are resolved
  • Maintains current knowledge of all policies, procedures, programs and completes required continuing education courses
  • May assume other duties as assigned
Qualifications

Minimum Education, Licensure and Professional Certification requirements:High school diploma or general education degree (GED) required 

Minimum Experience required: 1+ years of experience preferred

Required Skills: 

  • Computer literacy
  • Problem solving and decision making
  • Attention to detail
  • Multi-tasking
  • Adapt to a fast-paced environment

Preferred Skills: 

  • Customer service experience and/or training
Other/State Specific

This role pays between $16 to $17/hr, and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location. 

 

At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more. 

 

Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan. 

 

Learn more about benefits at Frontdoor. 

Employment Type: FULL_TIME

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