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Remote Email Chat Support Jobs in Provo, UT (NOW HIRING)

Leland

Growth & Ops Intern: Courses & Events

Lehi, UT · Remote

$15.50 - $20.50/hr

Support virtual livestreams by managing chat functions, sharing links, assisting speakers on video ... Clear written and verbal communication skills, especially over email and with groups * Comfortable ...

Beddy's

Marketing Manager

South Jordan, UT · On-site +1

Create campaign messaging and ensure consistency across email, SMS, website, social media, and ... Collaborate with cross-functional teams to support company initiatives and ensure a cohesive ...

Talkiatry

Psychiatrist - Part Time/Full Time

Orem, UT · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Talkiatry

Psychiatrist - Part Time/Full Time

Provo, UT · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Talkiatry

Psychiatrist - Part Time/Full Time

Lehi, UT · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Vexcel

Sales Development Representative

Lehi, UT · On-site +1

... supports commercial and government agencies. We are building on leading imagery and cloud ... Remote (U.S. based) Location Lehi Full-Time/Part-Time Full-Time EOE Statement We are an equal ...

Trucordia

Staff Accountant

Lindon, UT · On-site +1

$49K - $65K/yr

Supporting other accounting staff in the creation of annual audits * Leading staff and junior ... The false offers use fake websites, email addresses, group chats and text messages. The Company ...

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All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Provo, UT

Remote Email Chat Support information

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How much do remote email chat support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote email chat support in Provo, UT is $24.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $26.83 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What are the most commonly searched types of Email Chat Support jobs in Provo, UT?

The most popular types of Email Chat Support jobs in Provo, UT are:

What are popular job titles related to Remote Email Chat Support jobs in Provo, UT?

For Remote Email Chat Support jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Remote Email Chat Support jobs in Provo, UT look for?

The top searched job categories for Remote Email Chat Support jobs in Provo, UT are:

What cities near Provo, UT are hiring for Remote Email Chat Support jobs?

Cities near Provo, UT with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Provo, UT as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,251 per year, or $24.6 per hour.

Senior Operations Program Manager

CenCore LLC

Springville, UT • On-site, Remote

Full-time

Posted 24 days ago

Job description

Description
CenCore is seeking a Senior Operations Program Manager to lead and support Operations Program Management (OPM) team functions for a secure customer program. This role is responsible for leading critical operational processes, including security project management, operations change management, site start-up management, reporting, documentation, process standardization, audits, and operational communications.
The ideal candidate is an experienced operations and project management professional who can assign and coordinate team work, define project scope and business requirements, manage strategic initiatives end to end, and translate complex operational information into clear reports, procedures, job aids, and leadership communications.
Key Responsibilities
  • Lead the Operations Program Management team responsible for critical operational processes, including end-to-end security project management, site start-up management, operations change management, operations bulletin releases, and security operations reporting.
  • Document and standardize internal business practices for the OPM team to promote consistency, continuity, compliance, and operational readiness.
  • Assign tasks, projects, and rhythm-of-business items to the OPM team and monitor progress against priorities, deliverables, and timelines.
  • Assist with initial discovery, intake, scoping, and business requirements definition to prepare OPM-led projects for assignment and execution.
  • Compile metrics and prepare productivity reporting for management, including operational data related to security operations, projects, site startups, and program initiatives.
  • Identify, recommend, and manage strategic projects end to end to drive process improvements, facilitate risk management, and strengthen operational consistency.
  • Provide OPM backfill support and perform OPM duties as needed to maintain continuity of operations.
  • Draft and distribute operational communications, including bulletins, updates, and supplemental guidance for security personnel.
  • Support audits, reviews, and follow-up activities related to security operations processes and documentation.
  • Document internal business practices to promote consistency, continuity, and compliance.
  • Perform other related duties as assigned.

Requirements
Required Qualifications
  • Active Top Secret clearance required.
  • Active U.S. Passport required.
  • Project management certification, such as Certified Associate in Project Management (CAPM), Project Management Professional (PMP), or similar credential.
  • Intermediate proficiency with Microsoft Office and Microsoft 365 applications, including Word, Excel, PowerPoint, Teams, OneNote, Project, Visio, and SharePoint.
  • Strong written communication skills, including the ability to write clear, accurate, and audience-appropriate content.
  • Ability to analyze operational information, identify risks or impacts, and communicate findings clearly.
  • Ability to manage multiple priorities, deadlines, and stakeholder needs in a remote work environment.
  • Strong attention to detail, organization, and follow-through.

Preferred Qualifications
  • Experience supporting security operations, government contracts, cleared programs, or mission-critical operational environments.
  • Experience developing procedures, job aids, operational communications, reports, or audit-support documentation.
  • Proficiency with automation tools, such as Power Automate.
  • Proficiency with data visualization or reporting tools, such as Power BI.
  • Experience working with SharePoint, Visio, Microsoft Project, or similar tools to support documentation, project tracking, workflows, or reporting.

Skills / Competencies
  • Project management and task coordination
  • Operational reporting and analysis
  • Clear written and verbal communication
  • Process improvement and risk awareness
  • Documentation accuracy and version control
  • Stakeholder coordination
  • Analytical thinking and problem-solving
  • Strong attention to detail
  • Sound judgment and professionalism
  • Ability to work independently in a remote environment
  • Ability to translate complex operational information into clear guidance
  • Discretion when handling sensitive, proprietary, or security-related information

Work Environment and Physical Requirements
  • This position is performed in a remote work environment.
  • Travel is expected to be minimal, approximately 0 to 10%.
  • Must be able to work at a computer for extended periods and communicate effectively using phone, email, video conferencing, and Microsoft 365 collaboration tools.
  • Must be able to manage deadlines, documentation, reporting, and stakeholder communications in a professional remote setting.
  • Must comply with all company, contract, security, and confidentiality requirements.

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