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Remote Email Chat Support Jobs in Payson, UT (NOW HIRING)

HB Travels

Booking Coordinator (Remote)

Provo, UT · Remote

$16.50 - $21/hr

We provide comprehensive training and ongoing support. What You'll Do * Coordinate reservations for ... Respond to customer inquiries by phone, email, and online communication platforms * Research ...

ForgeFit

Remote Inside Sales Representative

Provo, UT · On-site +1

Conduct virtual consultations with prospects via phone, video, and email * Educate potential ... Collaborate with fulfillment and support teams to ensure a seamless client experience * Meet or ...

Caselle

Payroll / Payroll Client Services/CSR

Provo, UT · On-site +1

$56K - $58K/yr

... phone, email, and chat to answer questions, troubleshoot issues, and make sure they get the most ... support, or help desk roles, ideally in a SaaS or software environment. * Excellent verbal and ...

Talkiatry

Remote Therapist - Utah

Provo, UT · Remote

$70K - $90K/yr

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Learn more Email clinicalcareers@talkiatry.com to connect with a recruiter or check out our ...

Talkiatry

Remote Psychiatrist (MD/DO) - Utah

Provo, UT · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... Learn more Email clinicialcareers@talkiatry.com to connect with a recruiter or check out our ...

firsthand Health

Remote Triage Nurse

Provo, UT · On-site +1

$80K/yr

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach ... from email addresses ending in @ firsthandcares.com . Any communication from another domain ...

RISE Services, Inc.

Web Developer/ Marketing

Orem, UT · On-site +1

Wasatch Front, UT (Remote) Schedule: Full-time Compensation: Based on experience About the Role Our ... Run day-to-day marketing across email, social media, and basic paid campaigns. * Keep digital ...

Seasoned Recruitment

Tele-Psychiatrist

Orem, UT · Remote

... services in a fully remote capacity as a 1099 contractor. This position provides maximum ... supported practice model? Apply today: * Apply directly through this job posting. * Email your CV ...

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How much do remote email chat support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote email chat support in Payson, UT is $23.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $25.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Email Chat Support position, and why are they important?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a Remote Email Chat Support job?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What are the typical daily responsibilities for a Remote Email Chat Support role?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are popular job titles related to Remote Email Chat Support jobs in Payson, UT? For Remote Email Chat Support jobs in Payson, UT, the most frequently searched job titles are:
What job categories do people searching Remote Email Chat Support jobs in Payson, UT look for? The top searched job categories for Remote Email Chat Support jobs in Payson, UT are:
What cities near Payson, UT are hiring for Remote Email Chat Support jobs? Cities near Payson, UT with the most Remote Email Chat Support job openings:
Remote Email Chat Support jobs near you
Accounting / Accountant - Client & Customer Support

Accounting / Accountant - Client & Customer Support

Caselle

Provo, UT • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

At Caselle, we believe great software starts with great service. We're a growing technology company of just over 200 employees based in Provo, Utah, helping local governments and organizations modernize their operations through intuitive, cloud-based solutions. As we continue to expand, we're looking for a Client Service Analyst who's passionate about helping people and thrives in a dynamic, fast-paced environment.
As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting clients by phone, email, and chat to answer questions, troubleshoot issues, and make sure they get the most value out of our software. You'll work closely with our product, engineering, and implementation teams, acting as the bridge between customers and technology. Your goal is to turn every interaction into a positive experience and every problem into a solution.
You'll be the kind of person who enjoys learning new systems, figuring things out, and explaining complex ideas in simple, friendly ways. Whether it's helping a customer resolve a technical challenge, guiding them through new features, or documenting insights that improve our processes, you'll play an important role in shaping how our clients see us - as trusted partners who care about their success.
A few things that will help you succeed in this role:
  • Accounting or bookkeeping experience.
  • Knowledge around financial statements, debits and credits, and full-cycle accounting principles.
  • AP or AR knowledge.
  • 1-3 years of experience in customer service, client support, or help desk roles, ideally in a SaaS or software environment.
  • Excellent verbal and written communication skills - you're clear, empathetic, and professional.
  • A knack for troubleshooting and problem-solving, paired with curiosity and patience.
  • Comfort with technology and a genuine desire to help people succeed with it.
In return, you'll enjoy competitive pay, a comprehensive benefits package (health, dental, vision, PTO, and 401(k)), and flexible hybrid or remote work options. Most importantly, you'll be part of an innovative, collaborative culture where new ideas are encouraged and growth is constant.
If you're ready to build meaningful relationships, grow your technical expertise, and make an impact every day, we'd love to meet you.

Job Posted by ApplicantPro