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Remote Email Chat Support Jobs in Elgin, IL (NOW HIRING)

Personal Assistant - Remote

Chicago, IL ยท Remote

$25 - $40/hr

... support while managing schedules, communications, and daily operations in a remote work environment ... Draft, edit, and proofread emails and documents. * Coordinate communication with stakeholders and ...

Senior Paralegal (Remote)

Chicago, IL ยท Remote

$64K - $80K/yr

Monitor emails and chat messages, responding to internal requests from senior legal team and/or ... Support assigned clients in data reporting as needed, such as expiration reports, initiation ...

Senior Paralegal (Remote)

Chicago, IL ยท Remote

$64K - $80K/yr

Monitor emails and chat messages, responding to internal requests from senior legal team and/or ... Support assigned clients in data reporting as needed, such as expiration reports, initiation ...

Content Marketing Assistant (Remote)

Chicago, IL ยท On-site +1

$44K - $54K/yr

Support local-journalist and city-creator outreach around launch moments - drafting pitches and ... Comfortable writing across at least two channels (social, email, blog, or video) * Reliable and ...

Showing results 41-60

Remote Email Chat Support information

See Elgin, IL salary details

$14

$25

$44

How much do remote email chat support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote email chat support in Elgin, IL is $25.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $28.03 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What are the most commonly searched types of Email Chat Support jobs in Elgin, IL?

The most popular types of Email Chat Support jobs in Elgin, IL are:

What are popular job titles related to Remote Email Chat Support jobs in Elgin, IL?

For Remote Email Chat Support jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Remote Email Chat Support jobs in Elgin, IL look for?

The top searched job categories for Remote Email Chat Support jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Remote Email Chat Support jobs?

Cities near Elgin, IL with the most Remote Email Chat Support job openings:

Infographic showing various Remote Email Chat Support job openings in Elgin, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,557 per year, or $25.7 per hour.

Remote Independent Licensed Mental Health Therapist

DoCare Counseling Center

Chicago, IL โ€ข On-site, Remote

$90K - $104K/yr

Full-time

Posted 3 days ago

New


Job description

Position Overview

DoCare Counseling Center is seeking a dedicated and qualified Independent Licensed Mental Health Therapist to join our dynamic team. This full-time, remote position offers the unique opportunity to provide essential mental health services while maintaining a flexible schedule, allowing you to balance work and personal commitments effectively. With a competitive salary range of $90,000 to $104,000 per year, plus a sign-on bonus, you will play a vital role in enhancing the mental well-being of our clients.

About the Organization

DoCare Counseling Center is a pioneering community health clinic located in Chicago, Illinois, devoted to providing high-quality mental health care. Our mission is to bridge the gap between licensed therapists and individuals seeking support, ensuring that our clients receive the best possible care tailored to their unique needs. By fostering an inclusive environment that promotes therapist diversity, we recognize the importance of varied backgrounds and experiences in delivering effective patient care.

Work Environment

This role is entirely remote, allowing you to operate from the comfort of your home while connecting with clients through secure video chat sessions. Our innovative therapist portal provides you with all necessary resources at your fingertips, ensuring you have the tools to succeed in a digital workspace. We prioritize flexibility, enabling you to establish your own schedule and manage your caseload without the constraints of a traditional office environment.

Key Responsibilities
  • Conduct individual therapy sessions via video chat with a focus on enhancing clients' mental health and well-being.
  • Facilitate open discussions that encourage clients to explore their emotions and experiences, enabling them to gain deeper insights into their mental health challenges.
  • Advocate for clients by helping them clearly define their goals and desired outcomes from therapy.
  • Assess clients' mental health conditions systematically, and develop and implement comprehensive treatment plans employing evidence-based approaches.
  • Utilize the therapist portal to track client progress, document sessions, and collaborate with our administrative team to minimize paperwork and streamline processes.
Patient Population / Client Focus

Our clientele comprises individuals seeking mental health support who have been prescreened to ensure stability and low acuity. The focus is on providing compassionate and effective counseling tailored to a wide range of situational and emotional challenges, which can often be addressed within a solution-focused context.

Qualifications
  • Masterโ€™s degree in a relevant field such as Social Work, Psychology, Marriage and Family Therapy, or Mental Health Counseling.
  • Possession of an independent license issued by a recognized state board, such as:
    • Licensed Marriage and Family Therapist (LMFT);
    • Licensed Clinical Professional Counselor (LCPC);
    • Licensed Clinical Social Worker (LCSW).
  • Ability to make professional evaluations and informed decisions regarding treatment planning and implementation.
  • Strong interpersonal skills, a compassionate nature, and the ability to establish rapport with clients.
  • Proficient computer skills to navigate digital platforms for client management and documentation.
Preferred Experience
  • Experience providing therapy to diverse populations, demonstrating cultural competence and sensitivity.
  • Familiarity with various therapeutic modalities, enabling a tailored approach to client treatment.
  • Prior experience in a community health setting or teletherapy is highly valued.
Compensation and Benefits
  • Attractive salary range of $90,000 โ€“ $104,000 annually based on hours worked.
  • Sign-on bonus to support your transition into the role.
  • Monthly healthcare stipend provided for full-time counselors.
  • Regular weekly direct deposit payments, ensuring financial stability.
Career Growth Opportunities

At DoCare Counseling Center, we believe in investing in the growth of our therapists. We offer opportunities for professional development through training programs, workshops, and access to the latest therapeutic practices. As a part of our team, you have the chance to build a thriving career in mental health counseling with the potential for advancement within our organization.

Why Join Our Team

By becoming a part of DoCare Counseling Center, you will be joining a dedicated team of mental health professionals committed to making a meaningful impact in the lives of our clients. Our supportive work environment ensures you have the resources and referrals needed to maintain a steady caseload, allowing you to focus on what you do bestโ€”providing exceptional care. The flexibility of remote work, coupled with the satisfaction of helping others, makes this position an ideal choice for those passionate about mental health.

Application Information

If you are an independent licensed mental health therapist looking to make a difference, we invite you to apply today. Please submit your CV along with a cover letter detailing your experience and passion for mental health care. Join us in our mission to transform lives!