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Remote Email Chat Support Jobs in Elgin, IL (NOW HIRING)

Aprio

Senior Associate, Compliance as a Service

Chicago, IL · On-site +1

$80K - $132K/yr

Communicate effectively in email, chat, meetings, and other professional settings. Never forget to ... Support senior team members in client relationship management and contribute to expanding services ...

Insight Global

Technical Support Specialist

Chicago, IL · Remote

$18 - $20/hr

Contract with right to hire REMOTE within driving distance to an office: Chicago, IL, New York, NY ... email, delivering a high‐quality customer experience. Troubleshoot and resolve hardware and ...

Addison Group

Customer Support Specialist

Northbrook, IL · Remote

$18 - $22/hr

Hybrid -- in office Tuesday-Thursday and remote Monday and Friday Benefits: This position is ... Process orders received through email, EDI, fax, and other channels. * Review orders for accuracy ...

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Showing results 21-40

All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Elgin, IL

Remote Email Chat Support information

See Elgin, IL salary details

$14

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$44

How much do remote email chat support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote email chat support in Elgin, IL is $25.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $28.03 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What are the most commonly searched types of Email Chat Support jobs in Elgin, IL?

The most popular types of Email Chat Support jobs in Elgin, IL are:

What are popular job titles related to Remote Email Chat Support jobs in Elgin, IL?

For Remote Email Chat Support jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Remote Email Chat Support jobs in Elgin, IL look for?

The top searched job categories for Remote Email Chat Support jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Remote Email Chat Support jobs?

Cities near Elgin, IL with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Elgin, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,557 per year, or $25.7 per hour.

Reservation Support Specialist | Remote

Destination Careers

Chicago, IL • On-site, Remote

$50K - $70K/yr

Full-time

Re-posted 12 days ago

Job description

Job Overview:
We are seeking a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support related to booking and scheduling services. This is a remote support role focused on customer service, coordination, and accurate data handling within a reservations environment.
This position is ideal for individuals who are organized, professional, and comfortable working independently in a remote setting.
Key Responsibilities:
Assist with reservation and scheduling requests submitted by clients
Support booking coordination across various service categories, including accommodations and related services
Maintain accurate client records and reservation details in internal systems
Communicate professionally with clients via email, phone, or messaging platforms
Provide general customer service support and follow established processes
Review confirmations and documentation for accuracy and completeness
Collaborate with internal teams to ensure a smooth client experience
Qualifications:
Strong written and verbal communication skills
Excellent attention to detail and organizational abilities
Comfortable using online systems, email, and basic digital tools
Ability to manage multiple tasks while meeting deadlines
Customer service or administrative support experience preferred
Reliable internet access and ability to work remotely
Work Environment:
Fully remote position
Flexible scheduling options may be available
Supportive, structured team environment
$50,000 - $70,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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