Chicago, IL · Remote
$18 - $24.75/hr
We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team ... Provide timely, professional support to clients via email, chat, and phone *Assist with scheduling ...
Chicago, IL · Remote
$18 - $24.75/hr
We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team ... Provide timely, professional support to clients via email, chat, and phone *Assist with scheduling ...
This role requires the candidate to handle high call, email and chat volume daily. The role also ... Consult with member to support easy navigation of the available online tools and apps, for actions ...
This role requires the candidate to handle high call, email and chat volume daily. The role also ... Consult with member to support easy navigation of the available online tools and apps, for actions ...
Chicago, IL · Remote
$16.50 - $22.50/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Chicago, IL · Remote
$16.50 - $22.50/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Chicago, IL · Remote
$15.50 - $19.50/hr
Provide assistance through email, chat, and phone communication * Help with itinerary changes ... Remote work flexibility * Training provided * Ongoing team support * Professional development ...
New
Chicago, IL · Remote
$15.50 - $19.50/hr
Provide assistance through email, chat, and phone communication * Help with itinerary changes ... Remote work flexibility * Training provided * Ongoing team support * Professional development ...
New
Chicago, IL · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Chicago, IL · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Chicago, IL · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
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Chicago, IL · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Service Desk Analyst (Remote - U.S.) Jumpstart your career in the dynamic Legal/IT sector with ... Provide over-the-phone, email, and chat support. * Identify, diagnose, and resolve all customer ...
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Service Desk Analyst (Remote - U.S.) Jumpstart your career in the dynamic Legal/IT sector with ... Provide over-the-phone, email, and chat support. * Identify, diagnose, and resolve all customer ...
Chicago, IL · Remote
$18.50 - $25/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Chicago, IL · Remote
$18.50 - $25/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Chicago, IL · On-site +1
As an Email Support Specialist, you will play a crucial role in providing timely and efficient ... Ability to work independently and manage time effectively in a remote work environment.
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Chicago, IL · On-site +1
As an Email Support Specialist, you will play a crucial role in providing timely and efficient ... Ability to work independently and manage time effectively in a remote work environment.
Elgin, IL · Remote
We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...
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Elgin, IL · Remote
We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...
Chicago, IL · Remote
$20 - $25/hr
Provide first-level technical support to employees and remote users through phone, email, chat, and ticketing systems. * Troubleshoot and resolve issues related to Microsoft 365, Outlook, Windows ...
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Chicago, IL · Remote
$20 - $25/hr
Provide first-level technical support to employees and remote users through phone, email, chat, and ticketing systems. * Troubleshoot and resolve issues related to Microsoft 365, Outlook, Windows ...
Westmont, IL · On-site +1
$25/hr
Remote Opportunity: This position is eligible for remote work. * Employees residing within ... Resolve customer inquiries, complaints, and complex issues via phone, email, chat, text, and ...
Westmont, IL · On-site +1
$25/hr
Remote Opportunity: This position is eligible for remote work. * Employees residing within ... Resolve customer inquiries, complaints, and complex issues via phone, email, chat, text, and ...
Provide timely and professional customer support via phone, email, and chat * Manage client ... Ability to work independently and in a remote or fast-paced environment * Basic computer ...
Provide timely and professional customer support via phone, email, and chat * Manage client ... Ability to work independently and in a remote or fast-paced environment * Basic computer ...
Provide timely and professional customer support via phone, email, and chat * Manage client ... Ability to work independently and in a remote or fast-paced environment * Basic computer ...
Provide timely and professional customer support via phone, email, and chat * Manage client ... Ability to work independently and in a remote or fast-paced environment * Basic computer ...
Provide timely and professional customer support via phone, email, and chat * Manage client ... Ability to work independently and in a remote or fast-paced environment * Basic computer ...
Provide timely and professional customer support via phone, email, and chat * Manage client ... Ability to work independently and in a remote or fast-paced environment * Basic computer ...
Chicago, IL · On-site +1
$75K/yr
Provide responsive email and chat support so teachers feel like "Albert always has my back." * Lead ... This is a remote position open to residents of Arizona, California, Colorado, Florida, Georgia ...
Chicago, IL · On-site +1
$75K/yr
Provide responsive email and chat support so teachers feel like "Albert always has my back." * Lead ... This is a remote position open to residents of Arizona, California, Colorado, Florida, Georgia ...
Chicago, IL · Remote
$75K - $100K/yr
Serve as the first point of contact for customer support (primarily via email, phone, and live chat ... Remote Jobs
Quick apply
Chicago, IL · Remote
$75K - $100K/yr
Serve as the first point of contact for customer support (primarily via email, phone, and live chat ... Remote Jobs
Chicago, IL · On-site +1
$75K - $100K/yr
Serve as the first point of contact for customer support (primarily via email, phone, and live chat ... Remote Jobs
Chicago, IL · On-site +1
$75K - $100K/yr
Serve as the first point of contact for customer support (primarily via email, phone, and live chat ... Remote Jobs
Chicago, IL · Remote
$75K - $100K/yr
Serve as the first point of contact for customer support (primarily via email, phone, and live chat ... Remote Jobs
Quick apply
Chicago, IL · Remote
$75K - $100K/yr
Serve as the first point of contact for customer support (primarily via email, phone, and live chat ... Remote Jobs
Chicago, IL · Remote
$75K - $100K/yr
Serve as the first point of contact for customer support (primarily via email, phone, and live chat ... Remote Jobs
Quick apply
Chicago, IL · Remote
$75K - $100K/yr
Serve as the first point of contact for customer support (primarily via email, phone, and live chat ... Remote Jobs
$14.86 - $17.69
14% of jobs
$19.18 is the 25th percentile. Wages below this are outliers.
$17.69 - $20.53
21% of jobs
$20.53 - $23.37
14% of jobs
The median wage is $23.53 / hr.
$23.37 - $26.20
18% of jobs
$28.14 is the 75th percentile. Wages above this are outliers.
$26.20 - $29.04
12% of jobs
$29.04 - $31.88
6% of jobs
$31.88 - $34.71
4% of jobs
$34.71 - $37.55
3% of jobs
$37.55 - $40.39
3% of jobs
$40.39 - $43.22
3% of jobs
$43.22 - $46.06
1% of jobs
$14
$26
$46
To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.
A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.
In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.
$18 - $24.75/hr
Full-time
Re-posted 29 days ago
About the Role:
We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels in communication, and enjoys providing exceptional client experiences.
Key Responsibilities:
*Provide timely, professional support to clients via email, chat, and phone
*Assist with scheduling, follow-ups, and general administrative tasks
*Maintain accurate records and document client interactions
*Collaborate with internal teams to resolve issues and improve overall client satisfaction
*Identify opportunities to enhance processes and improve the client experience
Qualifications:
*Strong written and verbal communication skills
*Excellent organizational and multitasking abilities
*Comfortable using digital tools, email, and chat platforms for remote work
*Ability to work independently while managing priorities effectively
*Previous experience in customer service, administration, or support is a plus but not required
Benefits:
*Flexible remote work schedule
*Professional development opportunities and access to training programs
*Collaborative and supportive team culture
*Access to company resources and tools to ensure success
*Exclusive employee perks
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Equal Opportunity Statement
We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive and respectful workplace for everyone.
