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Remote Email Chat Support Jobs in Tennessee (NOW HIRING)

SearchFindAdvance

We are seeking motivated, customer-focused individuals to join our team as Remote Customer Support ... Communicate with prospective and existing clients by phone, email, text message, and virtual ...

New

JustMarkets

$15.50 - $20.75/hr

... chat, messengers, ticketing system, and phone * Effectively analyze customer data to provide ... A dedicated and quiet home workspace suitable for remote work We Offer * 8 paid sick leave shifts ...

American Logistics Authority

$1.8K - $3.5K/wk

Comfortable using basic computer tools (email, spreadsheets, chat apps) * Self-motivated with ... 100% remote work * Flexible hours * Career growth opportunities in the logistics industry

Built Technologies

$45K - $65K/yr

Provide timely, effective support via phone, email, and chat, troubleshooting technical issues and clearly communicating solutions. * Escalate complex issues to senior team members as needed.

CLEANSLATE CENTERS INC

Patient Support Agent

Brentwood, TN · Remote

$18 - $20/hr

... remote potential. * Answering and managing an average of 75-100 inbound/outbound calls per day in a ... Promptly answering emails and online chats messages in accordance with company KPIs * Scheduling ...

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Remote Email Chat Support information

Are remote email chat support jobs legit?

Remote email chat support jobs are legitimate roles in customer service that involve assisting customers via email and chat platforms. However, job seekers should verify the employer's credibility, avoid positions that require upfront payments, and look for clear job descriptions and company information to ensure legitimacy.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

How do you become a remote email chat support?

To become a remote email chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service tools like live chat software or email platforms. Many employers require a high school diploma or equivalent and may prefer previous customer service experience. Training is often provided, and a reliable internet connection is essential for remote work.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the most commonly searched types of Email Chat Support jobs in Tennessee?

The most popular types of Email Chat Support jobs in Tennessee are:

What are popular job titles related to Remote Email Chat Support jobs in Tennessee?

For Remote Email Chat Support jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Email Chat Support jobs in Tennessee look for?

The top searched job categories for Remote Email Chat Support jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Email Chat Support jobs?

Cities in Tennessee with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Tennessee as of August 2026, with employment types broken down into 82% Full Time, 7% Part Time, 2% Temporary, and 9% Contract. Highlights an 100% Remote job distribution.

Remote Customer Support & Sales Representative

SearchFindAdvance

Remote

Full-time

Posted yesterday

New

Job description

We are seeking motivated, customer-focused individuals to join our team as Remote Customer Support & Sales Representatives. This fully remote opportunity is ideal for individuals who enjoy communicating with people, building relationships, and helping customers identify products and services that meet their needs.

In this role, you will communicate with prospective and existing clients who have requested information about our products and services. Your responsibilities will include answering questions, providing information, following up with customers, maintaining accurate records, and guiding customers through the sales process while delivering a professional and positive customer experience.

Key Responsibilities

  • Communicate with prospective and existing clients by phone, email, text message, and virtual meetings.
  • Respond to customer inquiries and provide accurate information regarding products and services.
  • Identify customer needs and assist in recommending appropriate solutions.
  • Follow up with prospective and existing customers in a timely and professional manner.
  • Maintain accurate customer records and activity within company systems.
  • Schedule and conduct virtual appointments as needed.
  • Participate in virtual meetings, training sessions, and ongoing professional development.
  • Collaborate with team members to support customer satisfaction and organizational goals.
  • Follow established company policies, procedures, and compliance guidelines.

Qualifications

  • Previous experience in customer service, sales, or another customer-facing position is preferred but not required.
  • Strong verbal and written communication skills.
  • Excellent interpersonal and relationship-building abilities.
  • Basic computer proficiency and the ability to learn new software applications.
  • Strong organizational and time-management skills.
  • Ability to work independently in a remote environment.
  • Professional, dependable, and customer-focused.
  • Willingness to participate in training and ongoing professional development.

What We Offer

  • Fully remote work environment.
  • Flexible scheduling.
  • Comprehensive onboarding and ongoing training.
  • Professional development and advancement opportunities.
  • Access to company-provided technology and business tools.
  • Supportive team environment with mentorship and coaching.

If you are looking for a remote opportunity where you can develop professionally, build meaningful customer relationships, and contribute to a collaborative team, we encourage you to apply. We look forward to learning more about you.