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Remote Email Chat Support Jobs in Iowa (NOW HIRING)

Harris

Remote Care Management - CMA

Nevada, IA · Remote

We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... texts/emails), actual call time, care coordination, and documentation/billing. * This time is ...

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How much do remote email chat support jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote email chat support in Iowa is $24.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $26.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Email Chat Support position, and why are they important?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a Remote Email Chat Support job?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What are the typical daily responsibilities for a Remote Email Chat Support role?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the most commonly searched types of Email Chat Support jobs in Iowa? The most popular types of Email Chat Support jobs in Iowa are:
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Remote Email Chat Support jobs near you
Coordinator, Inventory Support - Club Operations

Coordinator, Inventory Support - Club Operations

Travel + Leisure Co.

Nevada, IA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Travel + Leisure Co. rating

7.5

Company rating: 7.5 out of 10

Travel + Leisure Co.

Based on 25 frontline employees who took The Breakroom Quiz

7.9

Company rating compared to similar companies: 7.9 out of 10

Travel agencies average

Based on 148 frontline employees who took The Breakroom Quiz

The best things about working at Travel + Leisure Co.

  • 94%

    94% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 94%

    94% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they have respectful managers

    say they have respectful managers

Featured by Travel + Leisure Co., based on 25 Breakroom Quiz responses from their frontline employees

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

This full-time remote Coordinator role supports the Inventory Swap process for Resort Optimization Operations by preparing timeshare contracts and ensuring compliance with company policies, regulations, and legal requirements. The position involves verifying, reviewing, validating, and auditing contractual documents, while coordinating backend processes and ensuring accurate documentation. The coordinator is responsible for auditing all contract requests for accuracy and ensuring clear deed transfers are completed. The role also requires close collaboration with multiple departments to fulfill contractual obligations.

How You'll Shine:

Responsibilities include, but are not limited to:

  • Complete contract generation duties (55% time)

  • Complete administrative processes in order to support Swap Specialists (35% time)

  • Coordinate intake processes for all inputs, case management (5% time)

  • Performs other duties as needed (5%)

Travel Requirements

Minimal - team meetings, yearly

What You'll Bring:

Education

  • High school diploma or equivalent.

Training Requirements

  • none

Knowledge and Skills

  • Able to work in stressful situations. Maintain stable performance under pressure or opposition; handling stress in an acceptable manner.

  • Ability to positively interact with others

  • Wyndham Contracts Standards knowledge preferred

  • Wyndham Club and Loan Product knowledge preferred

Technical Skills

  • Intermediate computer skills

  • Intermediate with Microsoft Office Suite

  • Proficiency in T+L operating systems including OFSLL, Client Application, Wyndham Owner Worksheet, Sale Point, Salesforce/Journey, Payment Gateway preferred

Job Experience

  • Contract processing preferred

  • Customer service experience preferred

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Working at Travel + Leisure Co.

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From Travel + Leisure Co.

What Travel + Leisure Co. employees say

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