Includes (MACD - Move-ADD-Change) supervision for district's Cisco phones, voicemail, email integration, remote calling functions, and faxing platforms. * Generates reports for school and admin staff ...
Includes (MACD - Move-ADD-Change) supervision for district's Cisco phones, voicemail, email integration, remote calling functions, and faxing platforms. * Generates reports for school and admin staff ...
Sales Representative (K-12)
Raleigh, NC · On-site +1
Further, you will build relationships with the decision makers at the state, district, and local school levels to help grow Edclub's market share. This role is primarily remote but requires ...
Sales Representative (K-12)
Raleigh, NC · On-site +1
Further, you will build relationships with the decision makers at the state, district, and local school levels to help grow Edclub's market share. This role is primarily remote but requires ...
Online Literacy Educator (Remote)
Raleigh, NC · Remote
$18 - $20/hr
Part-Time Literacy Tutor (Remote) At Hoot Reading, were on a mission to change childrens lives ... Partnering with K12 school districts, educational organizations, and families across North America ...
Quick apply
Online Literacy Educator (Remote)
Raleigh, NC · Remote
$18 - $20/hr
Part-Time Literacy Tutor (Remote) At Hoot Reading, were on a mission to change childrens lives ... Partnering with K12 school districts, educational organizations, and families across North America ...
Online Literacy Educator (Remote)
Raleigh, NC · On-site +1
$18 - $20/hr
Part-Time Literacy Tutor (Remote) At Hoot Reading, we're on a mission to change children's lives ... Partnering with K-12 school districts, educational organizations, and families across North America ...
Online Literacy Educator (Remote)
Raleigh, NC · On-site +1
$18 - $20/hr
Part-Time Literacy Tutor (Remote) At Hoot Reading, we're on a mission to change children's lives ... Partnering with K-12 school districts, educational organizations, and families across North America ...
Georgia and North Carolina Professional Learning and Education Specialist
Raleigh, NC · Remote
$78K - $82K/yr
Remote - Candidate must reside in either Georgia or North Carolina Compensation: $78,000-$82,000 ... Set up professional development opportunities for schools/districts/other education institutions in ...
Quick apply
Georgia and North Carolina Professional Learning and Education Specialist
Raleigh, NC · Remote
$78K - $82K/yr
Remote - Candidate must reside in either Georgia or North Carolina Compensation: $78,000-$82,000 ... Set up professional development opportunities for schools/districts/other education institutions in ...
Research Agreements Associate, Senior
Durham, NC · On-site +1
School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the ... All Duke University remote workers must reside in one of the following states or districts: Alabama ...
Research Agreements Associate, Senior
Durham, NC · On-site +1
School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the ... All Duke University remote workers must reside in one of the following states or districts: Alabama ...
ASSOCIATE DIRECTOR, BIOSTATISTICS DCRI
Durham, NC · On-site +1
School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the ... remote workers must reside in one of the following states or districts: Arizona; California;
ASSOCIATE DIRECTOR, BIOSTATISTICS DCRI
Durham, NC · On-site +1
School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the ... remote workers must reside in one of the following states or districts: Arizona; California;
School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the ... remote workers must reside in one of the following states or districts: Arizona; California;
New
School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the ... remote workers must reside in one of the following states or districts: Arizona; California;
New
MEDICAL RECORDS CODER II-Ophthalmology
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina, Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
MEDICAL RECORDS CODER II-Ophthalmology
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina, Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
MEDICAL RECORDS CODER II (Emergency Medicine)
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina, Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
MEDICAL RECORDS CODER II (Emergency Medicine)
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina, Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
MEDICAL RECORDS CODER II (Emergency Medicine)
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina,Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
MEDICAL RECORDS CODER II (Emergency Medicine)
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina,Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
MEDICAL RECORDS CODER II
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina, Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
MEDICAL RECORDS CODER II
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina, Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
Medical Records Coder II-Inpatient
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina,Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
Medical Records Coder II-Inpatient
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina,Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
MEDICAL RECORDS CODER II
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina, Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
MEDICAL RECORDS CODER II
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina, Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
Medical Records Coder II-Inpatient
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina, Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
Medical Records Coder II-Inpatient
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina, Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
MEDICAL RECORDS CODER II
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina,Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
MEDICAL RECORDS CODER II
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina,Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
MEDICAL RECORDS CODER II-Ophthalmology
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina, Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
MEDICAL RECORDS CODER II-Ophthalmology
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina, Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
MEDICAL RECORDS CODER II (Outpatient)
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina, Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
MEDICAL RECORDS CODER II (Outpatient)
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina, Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
MEDICAL RECORDS CODER II-Commitment Bonus
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina,Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
MEDICAL RECORDS CODER II-Commitment Bonus
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina,Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
MEDICAL RECORDS CODER II (Outpatient)
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina,Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
MEDICAL RECORDS CODER II (Outpatient)
Durham, NC · Remote
$18 - $24.25/hr
This position is 100% remote. All Duke University remote workers must reside in one of the ... North Carolina,Alabama, Arizona, Connecticut, District of Columbia, Florida, Georgia, Illinois ...
Remote Edjoin School District information
What skills and qualifications are needed to thrive in a remote Edjoin school district position?
How does working remotely for an Edjoin school district impact day-to-day collaboration with colleagues and administrators?
What is a remote Edjoin school district job?
What is the difference between Remote Edjoin School District vs Remote School Counselor?
| Aspect | Remote Edjoin School District | Remote School Counselor |
|---|---|---|
| Credentials | State certification or license, relevant education background | State certification, counseling license, relevant education |
| Work Environment | Public school district, administrative offices, online platforms | Virtual counseling sessions, school settings, online tools |
| Employer & Industry | School districts, education sector | Educational institutions, student support services |
| Search & Comparison Intent | Jobs within school districts, district-specific roles | Student counseling, mental health support roles |
Remote Edjoin School District and Remote School Counselor roles both serve educational environments but differ mainly in job focus. The district role involves administrative and operational tasks within a school district, while the counselor role centers on student mental health and guidance. Both require relevant certifications and are part of the education sector, but their daily functions and employer settings vary.
Instructional Support Technician - Telecommunications Analyst
Cary, NC • On-site, Remote
Full-time
Re-posted 9 days ago
Wake County Public School System rating
5.5
Based on 36 frontline employees who took The Breakroom Quiz
511th of 622 rated elementary and secondary schools
Job description
POSITION TITLE (Oracle title)
INSTRUCTIONAL SUPPORT TECHNICIAN
WORKING TITLE
Instructional Support Technician-Telecommunications Analyst
SCHOOL/DEPARTMENT
Technology Services Division (TSD)
LOCATION
Rock Quarry Complex, Raleigh, NC
PAY GRADE
Technology Grade 17
FLSA STATUS
Nonexempt
ELIGIBILITY FOR EMPLOYMENT CONTRACT
No
WORK WEEK SCHEDULE
Monday-Friday (occasional evenings and weekends) Position eligible for hybrid telework workweek
POSITION PURPOSE:
Designs, installs, configures, tests, manages, monitors, supports, and troubleshoots Unified Communication systems, with a focus on Telecommunications. Assists district end users, inspects work performed by hosted service provider staff and other vendors, along with Wake County Public School System (WCPSS) personnel to ensure work meets industry and district specifications and is compliant with WCPSS quality standards.
MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
- Extensive knowledge of communications wiring standards and installation practices;
- Extensive knowledge of hosted Cisco Voiceover IP (VOIP) system;
- Considerable knowledge of telecommunications nomenclature and common terms;
- Considerable knowledge of Microsoft Office, specifically Word and Excel;
- Knowledge of the use and operation of various test equipment and diagnostic software;
- Critical thinking and problem-solving skills;
- Ability to organize work in a precise manner;
- Ability to work under pressure and meet deadlines;
- Ability to be optimistic, energetic, and passionate;
- Ability to work independently and part of a team and complete tasks in the absence of clear direction;
- Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
- Ability to establish and maintain effective working relationships with school system staff, contractors, vendors, and external agencies.
EDUCATION, TRAINING, AND EXPERIENCE
- Associate's degree in a relevant technology field; AND
- Experience successfully providing technical support to end users; OR
- An equivalent combination of education and relevant experience sufficient to successfully perform the essential duties of the job.
CERTIFICATION AND LICENSE REQUIREMENTS
- Must hold and maintain a valid motor vehicle operator's license according to the State of NC requirements.
PREFERRED QUALIFICATIONS:
None
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Builds, configures, installs, monitors, and supports the Voice over IP Telecommunications System for the entire school district.
- Includes (MACD - Move-ADD-Change) supervision for district's Cisco phones, voicemail, email integration,
remote calling functions, and faxing platforms.
- Generates reports for school and admin staff that relate to phone extension inventories, call histories, and other functions.
- Works on the hosted VoIP service provider's platform to submit Help Desk tickets and make programming changes and additions for the district's end users.
- Organizes, schedules, and monitors the work of IST (Infrastructure Support Field Technicians) that work in the department
- Creates and updates district documentation as related to call centers, Help Desks and Auto Attendant features configured on the district phone system
- Understands of Auto Attendant features and set ups related to call handlers and dial by number directories associated with the phone system.
- Performs other related duties, as assigned.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff, students, and the community. Work at times requires the ability to lift, carry, push, pull, or exert up to 25 pounds. Physical requirements are consistent with those for medium work. The work requires frequently involving driving automotive equipment.
EFFECTIVE DATE:5/2025
DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.
What Wake County Public School System employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Wake County Public Schools
Sourced by ZipRecruiter
Wake County Public Schools (WCPSS) is a well-regarded educational institution based in Cary, NC, United States. As the largest school district in North Carolina and the 15th largest in the U.S, it operates within the education industry providing primary and secondary education to students in Wake County. The district oversees a wide array of schools, including traditional calendars, year-round calendars, modified calendars, and magnets. Founded in 1976, the WCPSS has consistently strived to meet the individual needs of all students by providing a safe, supportive, and rigorous learning environment.
Industry
Education
Company size
201 - 500 Employees
Headquarters location
Cary, NC, US
Year founded
1976